Ben & Jerry's Reviews 2,252

TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

A lot of people on these reviews are half-baked and are in need of some chocolate-therapy. A company that goes the extra mile for refugees, the environment, fair trade and marginalized groups is someh... See more

Rated 2 out of 5 stars

As I have IBS-D, I have to greatly limit ice cream and so I tried the pricey Ben & Jerry’s plant-based version. Unfortunately, it contains Guar Gum & Locust Bean Gum which aggravated my IBS even more... See more

Rated 1 out of 5 stars

Completely ultra processed with goodness knows what in it. Will not do you any good, tastes awful with no end of sugar. You are better off actually eating natural icecream. But unfortunately people ar... See more

Rated 1 out of 5 stars

Good ice cream. Bad activism! Close the doors Ben and Jerry’s! Your non inclusive, anti American stance on Independence Day reeks of unthankfulness for the sacrifice those that fought gave you! Shame... See more

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Company details

  1. Food Products Supplier

Information provided by various external sources

Official site for Ben & Jerry's super premium ice cream, light ice cream, sorbet, frozen yogurt and novelties. Find flavor listings and nutrition facts for products, get franchise info, or use the shops locator to find Ben & Jerry's Scoop Shops.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

5-star
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Rated 1 out of 5 stars

Bummer

Man, Ben and Jerry’s used to be so cool. Ben is rad. Jerry is rad. But the company pushed them out for having any sort of voice or political thought for the good of the people, and now I walk right past their display. Loved seeing you in the committee meeting today, Ben! Giving RFK,J the ol’ what for! Free Gaza!

May 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Not worth it

Melted ice cream when purchased @ store in Hallandale Beach Blvd Florida . Very expensive.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Ben & Jerry's 100% the Best!!

This company went over and above to make my dads 90th Birthday SPECIAL. l chose to put a photo on it and it came out AMAZING!! The cake
was a huge hit! It looked amazing and it tasted even BETTER. We ate it ALL, there was nothing left!! Thank You Ben and Jerry, we LOVED it. Nb l ordered Friday morning and it was delivered Saturday afternoon!!!

April 12, 2025
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Rated 1 out of 5 stars

So unhealthy

Completely ultra processed with goodness knows what in it. Will not do you any good, tastes awful with no end of sugar. You are better off actually eating natural icecream. But unfortunately people are conned by eating so much ultra processed foods and then they wonder why it's causing them problems in the future.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Recently

Recently, my family and I had a rather disheartening experience at Ben & Jerry's restaurant. Despite our intentions to enjoy some ice cream and waffles from their menu, we were regrettably asked to leave due to inadvertently bringing in 1 cup of outside coffee. While we certainly understand the importance of adhering to restaurant policies, we believe this particular situation could have been managed with a bit more understanding and flexibility.

Policies are indeed vital for maintaining a fair and organized environment. However, empathy and adaptability play a crucial role in ensuring that patrons feel welcome and valued. In our case, we genuinely did not intend to undermine the establishment's offerings; it was simply an unintentional oversight. Had the manager approached us with a gentle reminder or provided an alternative solution, it would have left us feeling more appreciated and eager to return.

In the ever-evolving landscape of the hospitality industry, striking a balance between maintaining rules and offering excellent customer service is essential. Therefore, we encourage management to consider individual circumstances and exercise discernment when addressing such situations, ensuring a memorable and positive dining experience for all.

March 6, 2025
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Rated 1 out of 5 stars

Used to be so good

I love Ben and Jerry's. I would have it regularly. It's been a while since I've had any, though. Because if not been well I decided to treat myself, but I'm surprised at the decline in quality.
The taste and texture just aren't there anymore. It's bland and boring and certainly not worth the price anymore.
I'm so shocked that such a company with such strong morals would stoop so low and skimp now.

Never again.

January 30, 2025
Unprompted review
Rated 2 out of 5 stars

Non-Dairy Review

As I have IBS-D, I have to greatly limit ice cream and so I tried the pricey Ben & Jerry’s plant-based version. Unfortunately, it contains Guar Gum & Locust Bean Gum which aggravated my IBS even more than the dairy version. Was also disapponting to see it contained corn syrup. From a taste perspective, it was okay but but not great.

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Ben & Jerry's absolute dog poop

Me and my wife bought 2 flavours of ben & jerry yesterday and the quality was so cheap and just bad in general. I can't believe people pay large amounts of money for an ice-cream that is equal to sweet dog poop!! Never buying again!!

January 23, 2025
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Rated 1 out of 5 stars

Not a great experience

The ice cream cake was sickly. The outer layer of the cake tasted like butter cream - not a flavour you would expect on an ice cream cake. The ice cream flavours were unrecognisable. No one could eat it. Upset stomach’s all around. A total waste of $80 + dollars.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible and fake

I tasted Ben and Jerry’s which a friend bought for me. It was just awful. Tasted like melted plastic, left a horrible taste in my mouth and I could only do three spoonfuls just to be polite. Glad I have never wasted my money on that disgusting product

January 2, 2025
Unprompted review
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