Autoguard Warranties Ltd (United Kingdom) Reviews 1,775

Communication with your engineers was quick & easy. Just one issue that was frustrating ...even though I have the 'Platinum/Premium' warranty package your maximum hourly labour rate is £60/hour for th... See more

Very easy to use and quick with paying the claim. Knocked one star off because the labour rate paid was significantly lower than VW charged

When I bought extra warranty with my car I thought I wouldn't need it. But I am so glad I did. The customer service team were super helpful and helpful. So long as you supply them with all the informa... See more

Honestly, they’ve been brilliant, easy app to use where you can do pretty much anything you need to. Nothing is too much trouble for them, I’ve had a nightmare with a car I bought and Autoguard have b... See more

Very helpful staff and very pleased with level of warranty cover … I was dubious as most warranties aren’t worth paper they’re written on … but Autoguard were as good as their word. Once I’d read al... See more

I purchased a vehicle 2 months ago from The World of Cars (which I do not recommend). The vehicle developed a fault and I rang Autoguard Warranties. The gentleman on the other end of the phone co... See more

Great Autoguard App update has been released this morning. Easy to reregister following step by step instructions... Improved claim process where you can download all relevant documents track your c... See more

Easy to get through to on the phone. All correspondence was helpful. My garage did the repair before i had managed to get permission to get the work done. Although i was told this is not the correct p... See more

Honestly if you are looking for a warranty company these guys are the best! Payment in my bank within 1 week after speaking with the garage and confirming the issues. Im going to get this warr... See more

It was great that Autoguard would accept any Vat registered garage as we had to go mainstream VW as they were the ones that diagnosed the issue on our electric van

I've never made a warranty claim before, so I was a little unsure and a bit worried by all of the horror stories you hear. But Autoguard genuinely surprised me. Everything was explained clearly... See more

A very simple process and so pleased that we had the warranty otherwise it would’ve cost a fortune. It definitely ease the pain being covered up to £1000.

The claim process is simple and easy! Once submitted the invoice & payment receipts, received the money into bank account just in 2 days. Great service by Graham.

I bought an extended warranty for my van and subsequently moved house. A year or so later, my van developed a fault but in the process of moving I had lost the details of my warranty. I found them onl... See more

Broke down abroad in camper van. Contacted Autoguard and received clear advice and instructions. On return applied for the warranty and had a pleasantly smooth experience and fast payout. Cannot faul... See more

I had a faulty starter motor my garage was able to fit me in at short notice on a Saturday morning. I contacted Autoguard and Declan approved the quote from the garage within an hour. I was able to ge... See more

I purchased a car recently which unfortunately broke down with a mechanical issue. Thankfully the vehicle came with an Autoguard warranty. From recovery of the vehicle, to the claim which was settled... See more

The fact that Declan when i called answered every time. He called me several times and kept me fully up to speed on my claim. Have to say i was taken back with the promptness and professionalism w... See more

I had a great experience making a claim with Autoguard Warranties. I short call to make a claim and I was advised my garage mechanic could deal with most of it. Once the claim was approved the work... See more

For years we struggled to find a warranty company that was worthwhile until we found Autoguard. We can't recommend them highly enough. Our rep Emily is always at hand if help is required and any claim... See more

An approachable assistant at Autoguard picked up the phone without a long wait on hold. She was really well informed and patiently explained how the claims process worked. I was able to use my local a... See more

Top service, same day replies to all questions. My Jaguar engine was having real problems. A complete rebuild that cost nearly 9k including a new turbo. Agreed amount paid out within a few days. Excel... See more

Experience with autoguard is superb. Friendly people, help is just a call away. But I would like to request to autoguard not to allow dealership with poor history. I brought my car from a dealer just... See more

We have used AutoGuard for our extended warranties for around a year now. Both us and our customers agree this is an amazing service and great value for money! Lots of my customers have gone on to re... See more

I originally went to VW Blackburn who wanted to charge me for the initial diagnosis issue, even though it is a common fault with a golf mark 7 petrol cap issues. I was told about Auto labs in Blackbur... See more

We were astonished at just how efficient, friendly, and quick Autoguard Warranties were in settling our recent claim. They are at their heart an insurance company and we fully expected a long, drawn-... See more

I received a years warranty on my last (nearly new) Kia purchase, backed by Autoguard. It was reassuring to know it was there should I need it. Invaluable when I did. Autoguard were exceptionally eas... See more

From the date of the accident to completion of the insurance claim, Autoguard were outstanding! Great communication, knowledgeable staff, nothing was too much trouble. Declan Wade in particular was a... See more

Absolutely wonderful service from this company. Had to make a claim on the car warranty after a fuel injector failed. They responded to my claim the same day, enabling me to book in for repair at my... See more

This is my second time getting intouch with declan my claim advisor. First he helped me with my first claim that was a year ago can't remember. But due to this time issue abit different, I got intou... See more

Really professional and whilst the warranty didn’t cover all of the costs £250 was paid by me £850 was covered Fast clear decision on elements that were covered Fast payment once invoices were su... See more

They took a while initially to review my claim but in the end payed out for my claim and was very pleased with how easy and fluid it was.

Excellent response from garage when minor issues occurred with car. Prompt service and good communication from garage when vehicle was ready to collect.

Very happy with this service. It took a while to sort out but I was kept informed throughout the process and received the warranty money in my account in a short time after I'd sent all the reliven... See more

Seymour Horwell's Newton Abbot fantastic" No problem we will sort that for you" attitude when it comes to warranty work.

Fantastic service! Had a slight issue with a claim, but Berwyn from operations got back to me really quickly and sorted it out. Would definitely recommend!

Throughly professional and efficient. Always in contact with me to tell me what they required. Thank you.

Problem solved with an initial email. Constuctive feed back on what was covered. Followed the instructions and was reimbursed within days. Excellent all round. Thank you

Had numerous issues with my car, and have had to put in claims. They have always been handled quickly & efficiently.

Everyone I spoke to was helpful and went out of their way to make my claim an easy process

So about two weeks before my policy was due to expire, I had a coolant leak. Booked in at my local garage and they diagnosed a failed water pump. Unfortunately they were unable to fit the van i... See more

Thankfully I had AUTOCARE warranty on my used car, I have had 3 major repairs in 4 months without any problems

Speaker on car had blown called to car show room to ask if it was under warranty they checked quick response got new speaker in a couple of days

Sorted a problem for me on my ford focus. Then a second problem accured while the first one was being fixed. Both problems were sorted at vertu ford west brom. I didn't really have much to do. A call... See more

Delan, our claims advisor was fantastic from start to end keeping regular communication going throughout the claim and going over and beyond by supplying us with additional information. We'd highly re... See more

There was no fuss or dramas. The jobs were completed and all the documentation was filled in with no issues.

Autoguard was straightforward to work with, after the initial call to start the process Autoguard dealt directly with the mechanics and paid the agreed amount.

Great warranty that got me out of trouble when my car needed work. No quibble payment with fast service. Highly recommend.

When i bought my 3 year old Tesla model S it came with an EV warranty,and as i am not a fan of warranty companys after dealing before with WarrantyWise Weasels who do everything to try and reject c... See more