WestwingNow France Reviews 164

TrustScore 2 out of 5

1.8

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Company details

  1. Furniture Accessories

About WestwingNow France

Written by the company

WestwingNow – des articles toujours disponibles et une livraison rapide!

Une large sélection d'articles

WestwingNow vous propose une large gamme d'articles pour rendre votre intérieur toujours plus agréable à vivre.
Faites votre choix parmi la vaste sélection d’articles de notre boutique en ligne WestwingNow, découvrez la diversité de nos produits et inspirez-vous de nos nombreuses idées d'aménagement et de déco. Nous vous livrons tout : des coussins décoratifs à l’ensemble des meubles pour votre salon, votre salle à manger ou votre chambre à coucher. Tout pour vous permettre de transformer votre maison en une oasis de détente stylée.

Toujours disponible

Nos articles de grande qualité et de marques triées sur le volet sont généralement disponibles immédiatement, de telle sorte que vous pouvez les commander à tout moment sur notre boutique d’intérieur en ligne WestwingNow.

Nos looks: inspiration pure

Des pièces entièrement meublées, de superbes exemples d’intérieurs et de nombreuses idées d'ambiances. Découvrez les looks inspirants de WestwingNow tous les vendredis, à portée de clic.

Une livraison rapide, sécurisée et gratuite dès 25€ d'achat

Inspiré hier. Commandé aujourd'hui. Livré demain. Grâce à nos délais de livraison rapide, de 4 à 6 jours pour les produits en stock, vous pourrez admirer votre article préféré chez vous en un clin d'œil.


Contact info

1.8

Poor

TrustScore 2 out of 5

164 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

First and last order on this website!

First and last order on this website. I ordered 3 products, I got a package with 4 products and none of the ones I ordered! Seriously, it's someone else's order for sure. So I email them, explaining everything with photos as proof. It takes them 2 days to get back to me to ask what's the problem. They haven't even read my first message. I'm pretty sure I'll never see my actual order and won't get any refund. My advice: Don't order anything on this website!

November 10, 2021
Unprompted review
WestwingNow France logo

Reply from WestwingNow France

Dear Marie,

Thank you for your message.

We are so sorry that you have not received a proper treatment from our customer service. I invite you to address your queries by email directly to me.

I take care of your complaint and will try to find a solution as soon as possible.

Best regards,

Mariana and your team WestwingNow.

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Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

I ordered 6 chairs 257 euros each and other objects, 4 chairs arrived completely destroyed, and the other items never arrived. I have been waiting for 12 weeks for my order and then for a refund and still no concrete answer from them! I call them everyday and still no refund. Terrible company! Never have i dealt with such bad customer service in France!

June 9, 2021
Unprompted review
WestwingNow France logo

Reply from WestwingNow France

Hi Martha, I was searching for your order or communication with our customer service - without success. Can you please add an order ID to your comment? We will then investigate and come back to you immediately.

Rated 5 out of 5 stars

Very happy with Westwing overall

Very happy with Westwing overall. Well built team!
Great selection of items, fantastic customs care service. The best one i ever had! Fast delivery. Also amazing return or refund solutions when necessary. Half of stuff in our home is from Westwing.

keep up the good work guys,
dovile

July 24, 2020
Unprompted review
WestwingNow France logo

Reply from WestwingNow France

Dear Dovile,

Thank you very much for your message.

We put all our energy and creativity to surprise our customers by offering the best products and solutions.

We look forward to your next visit to WestwingNow!

Mariana and the WestwingNow team

Show reviews in all languages. (164 reviews)

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