First and last order on this website!
First and last order on this website. I ordered 3 products, I got a package with 4 products and none of the ones I ordered! Seriously, it's someone else's order for sure. So I email them, explaining everything with photos as proof. It takes them 2 days to get back to me to ask what's the problem. They haven't even read my first message. I'm pretty sure I'll never see my actual order and won't get any refund. My advice: Don't order anything on this website!
Reply from WestwingNow France
Dear Marie,
Thank you for your message.
We are so sorry that you have not received a proper treatment from our customer service. I invite you to address your queries by email directly to me.
I take care of your complaint and will try to find a solution as soon as possible.
Best regards,
Mariana and your team WestwingNow.