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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its excellent quality and the team's dedication. Consumers appreciate the competitive prices and the wide selection of VPS options available to suit various needs. The detailed and intelligible documentation is also a plus, making it easy for users to set up their VPS. People are particularly impressed with the high-quality technical support, noting the fast response times and the team's ability to quickly resolve issues. The website's user-friendly interface and comprehensive features are also well-received. Reviewers also appreciate the server performance, ease of configuration, and blazing-fast creation speeds. The ability to quickly create and restore server backups is another less known feature that is highly valued.

Based on these reviews

Rated 5 out of 5 stars

I have rarely found a service as perfect, user-friendly, prompt, and professional as Webdock. I'm not a programmer, and being able to use and manage a website through Webdock is an experience that wou... See more

Company replied

Rated 5 out of 5 stars
Verified

They have very good prices and unlike their similar competitors their disk and network speeds are awesome ! i tried many cheap vps providers for my personal wireguard server and mostly clocked at 1... See more

Company replied

Rated 5 out of 5 stars

I am an IT specialist with 20+ years of experience. I just started out with their Pico plan, the most affordable one. It was highly rated by several comparison sites, I mean the Webdock itself. Of cou... See more

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Rated 5 out of 5 stars

It's good to doubt, but it's better to give it a try. Even though it was an unmanaged VPS, I was still given full support and attention as if it were a managed server. They even helped me ins... See more

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Rated 4 out of 5 stars

I’ve been using Webdock.io’s entry-level server for a month now, and its performance has been consistently stable without any issues. Compared to other major cloud service providers, I haven’t noticed... See more

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Rated 5 out of 5 stars

Awesome and cheap VPS servers, I’d suggest for the new users that would like to host game servers, getting atleast a EPYC processor with 2 cores. I did run into an unexpected issue where my account w... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Webdock.io enough! The support team, especially Philip, Jose, and Taufiq, is absolutely fantastic. They are always ready to help with clear answers and a friendly attitude, making ea... See more

Company replied

Rated 5 out of 5 stars
Redirected

I have been through a number of hosting providers. Either DNS was slow, or I was required tu upgrade my plan with every further step I took, or I just could not get anywhere on my server. With Webdo... See more

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Rated 5 out of 5 stars

Tauriq from Support has been amazing. Every Q I've asked he's been v quick to respond to. Lovely person. The UI is easy to use. The facilities are great. The signup deal is great, and I can r... See more

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Rated 5 out of 5 stars

I tried their VPS and I am impressed! Beautiful clean customer panel with great UI/UX! The service has been rock-solid with 100% uptime, no CPU overloading issues, and consistently low latency. I wa... See more

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Rated 5 out of 5 stars

Thank you for your prompt and effective support in resolving the database connectivity issue on my server. The problem was fixed smoothly, and everything is running perfectly now. I truly appreciat... See more

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Rated 5 out of 5 stars

Yet again, I'm so happy that Jose helped me with some VPS issues I didn't figure out myself. He was quick to find the solution and solved it in less than a minute. Honestly faster than other suppor... See more

Company replied

Rated 3 out of 5 stars

I think Webdock’s server performance is good on their VPS, and they offer some of the best pricing plans for beginner developers. It's also super cheap. However, I found some issues: the customer supp... See more

Company replied

Rated 5 out of 5 stars

Webdock gave us some of the best customer service we ever experienced! They literally went out of their way to help us with an issue that had nothing to do with their actual services. The rep even wen... See more

Company replied

Rated 5 out of 5 stars

I've only been using Webdock for a short time, but so far the experience has been excellent. The server runs fast, setup was very easy, and the pricing is really affordable compared to other VPS p... See more

Company replied

Rated 5 out of 5 stars

Webdock support stands out for its effectiveness and efficiency, offering users a fast and resolute service. The team is highly qualified and always willing to help, whether to solve technical quest... See more

Company replied

Rated 5 out of 5 stars

Exellence in any hosting provision sense! Great support, reliable infrastructure. These guys save me tons of stress. Never ever again want to go back to the mainstream hostings. Many thanks for all th... See more

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Rated 4 out of 5 stars
Redirected

I've been using this service for 2 days (2GB RAM and 15GB SSD) for ~2.15£/month, and it's stable and can do some stuff. However, it's a bit slow, but without resource sensitive stuff, amazing. Tried... See more

Company replied

Rated 5 out of 5 stars

Simple. Easy. Automated in terms of backups and snapshots (love this!) Low cost and considering I get around 700mb download and upload there abouts a on a 1gbps plan (small low spec VPS) I’m impresse... See more

Company replied

Rated 5 out of 5 stars

Webdock has my back! I am running a small digital agency and hosts 80+ clients sites. Webdock makes me sleep tight at night and is a rock solid hosting solution for small and big clients alike. Superb... See more

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Rated 5 out of 5 stars

This has been my first support request with Webdock. I clicked on support from the menu on the home page. It was not clear that a chat request would be immediately answered, but it was. I had a is... See more

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Rated 5 out of 5 stars

I’ve only been using this VPS provider for a few weeks, but I’m already blown away by the quality of their service. From the initial setup to everyday use, everything has been smooth, fast, and... See more

Company replied

Rated 5 out of 5 stars

got the best experience so far. Jose from support team is kinda my friend rn. - dashboard is very simple yet professional - create and manage servers very easily - best of the best is the suppor... See more

Company replied

Rated 5 out of 5 stars

Webdock always does their best to solve any problems i might encounter, and do it with such ease that they have permanently raised the bar for what I hope and expect when i seek help from any customer... See more

Company replied

Rated 5 out of 5 stars

They are affordable, and their customer care service is spectacular. They solved issues I was having with my domain name provider, saving me a lot of headache. And they are still assisting me with my... See more

Company replied

Rated 5 out of 5 stars
Redirected

I've been using Webdock for over a year and I'm very happy with the service. Excellent server performance and uptime for a cost effective price. The level of support is phenomenal and I would like... See more

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Rated 5 out of 5 stars
Redirected

The website is good looking and the control panel have every feature you may ever need for a server. I am using a server from this provider for a blockchain project. The server is blazing fast and it... See more

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Rated 5 out of 5 stars

One of the best server service providers in terms of budget, you will not pay a lot and will not commit to any large amounts. In terms of flexibility: you choose what you need and with very small diff... See more

Company replied

Rated 5 out of 5 stars

I rented a VPS from this company. What I liked about the company: 1. Very competitive prices. 2. Large selection of VPS for every taste. 3. Very detailed and intelligible documentation on h... See more

Company replied

Rated 5 out of 5 stars

I had to write about the customer service!!! So much more than I expected. Fantastic customer service, and must say: They got patients for helping new beginners! Cant wait to see and try out their pr... See more

Company replied

Rated 5 out of 5 stars

Good customer support, applied a discount even tho I was no longer eligible (because I used my one time deal coupon). Great website, transparent pricing, no hidden fees.

Company replied

Rated 5 out of 5 stars
Redirected

Despite the fact that the service has uptime 99.99%, and the monthly price is really low, the support team are always there to assist!! Sunday 24/01 evening time and during my business travel i had an... See more

Company replied

Rated 5 out of 5 stars

I moved to Webdock from DigitalOcean and accidentally bought wrong VPS with discount, support team migrated for a few hours all my data to a correct one and even again applied discount, moreover they... See more

Company replied

Rated 5 out of 5 stars

The servers are fast, easy to configure and blazing fast to create(no clue how they do it). After moving a project to the Webdock infrastructure, from one of the other providers out there, I... See more

Company replied

Rated 5 out of 5 stars
Redirected

After having tried several cloud providers, I am now settled with Webdock. My old server with a major cloud provider, was twice the cost, and had an avg 80% load. But with Webdock, my server has not c... See more

Company replied

Rated 5 out of 5 stars

Your server is reliable and trustworthy. The customer support are very impressive and always active to assist you to the last. This is amazing! thank you webdock

Company replied

Rated 5 out of 5 stars
Redirected

Webdock has by far the best specifications for a cloud server. Be it for hobby or a good load production server, you guys covered it. Support by the team is the best I have experienced. Rock On!

Company replied

Rated 5 out of 5 stars

The best hosting company with friendly support and a user-friendly interface.

Company replied

Rated 5 out of 5 stars

I'm their client ~3-4 months and the experience is great. I spent a lot time skimming through negative reviews to understand what will I have to deal with in the worst scenario and didn't find a... See more

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Company details

  1. Web Hosting Company

Written by the company

Lightning fast SSD and NVME VPS webservers with fixed pricing. ✓ Awesome control panel ✓ Free transactional emailing ✓ Dedicated IPv4 ✓ Easy snapshotting ✓ Unique Wordpress features ✓ DDOS protection and more


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Webdock support stands out for its…

Webdock support stands out for its effectiveness and efficiency, offering users a fast and resolute service. The team is highly qualified and always willing to help, whether to solve technical questions, guide settings or solve complex problems. The response time is impressive,
ensuring that the issues are dealt with with priority and agility. In addition, WebDock maintains clear and objective communication, which facilitates the support process and provides a quiet and stressful experience. With this approach,
It is evident that webdock is concerned with customer satisfaction and always seeks to deliver a high quality service.

September 17, 2025
Unprompted review
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Reply from Webdock

Hello :) Thank you for the nice review!

Rated 4 out of 5 stars

The situation is stable.

I’ve been using Webdock.io’s entry-level server for a month now, and its performance has been consistently stable without any issues. Compared to other major cloud service providers, I haven’t noticed any differences. The only distinction is that Webdock.io doesn’t offer on-demand hourly billing, and I hope they can integrate and launch this pricing model in the future.

August 1, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thanks for the nice review! Maybe we will do some different billing in the future :)

Rated 5 out of 5 stars

The Best!

I have rarely found a service as perfect, user-friendly, prompt, and professional as Webdock. I'm not a programmer, and being able to use and manage a website through Webdock is an experience that would make you want to donate if you only had the financial means. I'm sorry guys, all I can do is thank you for the work you do. Thank you so much, you are the best!

July 28, 2025
Unprompted review
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Reply from Webdock

Wow! What a fantastic review Guiseppe! Thank you so very much for the kind words. Super appreciated from the entire team!

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Rated 1 out of 5 stars

Mandated telemetry

I rented a VPS through these people, expecting a typical arrangement. Appeared to be so on the surface. After configuring the server how I wanted it, I got some perfunctory email a few weeks later stating that I had removed their dashboard software. Apparently this violates the terms of service.
"you are required to not delete the LXD/Incus Agent application in your KVM server"

"If you remove or disable incus-agent or lxd-agent from your server, almost all functionality in Webdock will break and we will be unable to provide any support."
Sounds good to me! Certainly don't want them snooping on my tin foil hat rant pages and private government conspiracy theory portal!!

I manage everything via SSH. Don’t need their fancy UI, don’t want their support. Told them this and asked why their agent is forced on me . Crickets. Two weeks later, server terminated.

Considering how cheap this service is, and their mandated 'telemetry', complete with automated enforcement.. This is a data harvesting opp 100% (GDPR compliant of course, whatever that is worth these days), and at every chance they seem to want to sell you more crap. Oh SSL, wordpress, domain name. No thank you mate I just want to rent the damn VPS and run it how I please. No I am not mining coins or causing undue load or anything like that, just running a crap non profit personal website where I write increasingly unhinged rants about everything I dislike, and manage everything, configure everything myself.
Webdock is deffo getting a hit piece now! ! Resplendant with flashing gifs and marquees.

Not really sure why there is mandated hand-holding, or mandated management software.

Their server image is preinstalled with so much junk, the minimum disk size is half full from the get go with a bunch of crap. PHP, mysql server, sketchy dashboard telemetry services. The whole kitchen sink, and they wonder why I threw it out the window and stuck to SSH?

No response from support, barring automated suspension emails. God forbid I just want to run my geocities page in peace, now I have to return to self hosting or find another provider. Would have been happy to continue using webdock for 20 years otherwise, had no problems with uptime or load.

August 18, 2025
Unprompted review
Webdock logo

Reply from Webdock

Dear Wayde. Thank you for taking the time to leave a review! Now, as to telemetry - we don't really spy on our customers in any way. What we do however is occasionally pull the list of running processes in customer VMs and correlate that with usage data. This is to catch malware, hacking tools and other nefarious stuff. This benefits legitimate customers in that we can more easily keep our platform clean, and if a customer has been hacked we can inform them in a timely manner.

Beyond that, our LEMP/LAMP stacks just come with standard software and everything we have done in those stacks is fully documented. We do not install any spyware :)

Our base OS images are the clean images as provided by the vendors and built by the Incus community (our open source hypervisor software). So nothing untowards happening there either.

Beyond that, the main reason why we require the agent software to be installed according to our TOS is that without it, our support team has no access to the customer instance in case of a support request and we indeed have zero visibility as to what the customer is running. That and the fact that all of the tooling in our dashboard which interacts with customer servers rely on the agent to function.

If you don't want or need any of our featureset, I am sure there are better barebones VPS options out there, where all you get is a VPS and nothing else. That's not what Webdock is - we are all about easy management, great support and timely monitoring and alerting. And for that, we need the Agent software running.

We are pleased to see you were happy with uptime and load/performance at least!

Take care and thanks again for leaving your 2-cents.!

Rated 5 out of 5 stars

Great Service

Customer Service is great and one of the best representative is Taufiq. Thanks

August 6, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for the nice review Umer and the 5 stars!!

Rated 5 out of 5 stars

They are awesome!!

They are affordable, and their customer care service is spectacular. They solved issues I was having with my domain name provider, saving me a lot of headache. And they are still assisting me with my setup

August 5, 2025
Unprompted review
Webdock logo

Reply from Webdock

A big thank you for the 5 stars from our entire support team!!

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Rated 5 out of 5 stars

Fast

Fast! I like the service

August 4, 2025
Unprompted review
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Reply from Webdock

Thanks Miguel! We like you as a customer! :D

Rated 5 out of 5 stars

I’ve only been using this VPS provider…

I’ve only been using this VPS provider for a few weeks, but I’m already blown away by the quality of their service. From the initial setup to everyday use, everything has been smooth, fast, and rock solid reliable.

Provisioning a server took just minutes, and I was up and running without a hitch. The performance has been consistently excellent — fast response times, no lag, and enough power to handle everything I’ve thrown at it so far.

Even more impressive is their support team. I had a couple of minor questions early on, and their response was almost instant helpful, friendly, and clearly experienced. It’s rare to find that level of support from day one.

Despite only being a few weeks in, I’m already confident I made the right choice. If things continue like this (and I have no reason to believe they won’t), I’ll be sticking with them for the long haul. Definitely one of the best VPS providers I’ve used highly recommended

August 2, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you SO MUCH for this great review. This is the type of feedback that keeps us going :) we are a relatively small company, and thus a small team and we really do work damned hard every single day to make this the best VPS cloud out there. Thanks so much for the recognition and we hope to continue to impress with all the amazing things we have lined up for the coming months and years. Prepare to be amazed :D (we hope)

Best, the entire Webdock team

Rated 1 out of 5 stars

WebDock.io shady business practices and not caring about customer

WebDock.io tries to take your money in ways that don’t feel honest. They billed me for a server I barely used for a few hours, and there’s no clear way to cancel it or get a refund. When I reached out to their support, the staff just repeated that I had to pay, even though my usage was under 24 hours. They brushed off my concerns and didn’t offer a real solution or any help. I have used them for months and had no issues by this time, clearly they don't care about you even if you're their customer for quite some time. The server itself had terrible latency, which made it almost impossible to use for anything important. If you’re looking for a stable hosting provider, it’s best to avoid these shady business practices. Their service left me frustrated and out of pocket.

July 22, 2025
Unprompted review
Webdock logo

Reply from Webdock

Hello! Terribly sorry for the late response, but I wanted to understand what really happened here, and it took us a while to track down your account and support thread.

Now, we have a 24 hour refund policy after you create your server - and following that, cancellations are until the end of the current billing period.

You have been with us since May of this year (thanks!) and still are with us, which is great.

I see the issue arises from one of your servers which was created back in May - you then created a new server and moved your data to the new server and contacted us on July 2nd. This was 1 day into your next billing period. You have now canceled the old server and it was slated to be auto-deleted August 1st.

Seems to me all this is about you wanting a refund for this old server on july 2nd. Thing is, you didn't pay your invoice, so in fact you didn't pay us anything (exept for a paypal top-up following the invoice issuance, I assume to cover next payment for your new server)

Our team made the judgment call that since you had been with us for a few months already, there was no reason to believe that you didn't understand how our subscription billing works, and it didn't help your case that you hadn't paid your latest invoice (which included your new server).

We appreciate that you are upset about the situation, but in all fairness this is how most if not all subscriptions work: You pay for a certain period, and if you cancel you have the service until the period ends. This is how it works with many cloud providers, except for the ones advertising per-minute billing.

In any case, we decided to clear this up for you today: The disputed server was deleted today and we cleared the outstanding invoice (so we have also, in effect, given you a month free for your new server) and brought your account back to good standing.

Hope this is to your satisfaction and that we will have you with us for some time yet!

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Rated 5 out of 5 stars

Simple. Easy. Very affordable. In this for the long run I’m sure

Simple. Easy. Automated in terms of backups and snapshots (love this!)
Low cost and considering I get around 700mb download and upload there abouts a on a 1gbps plan (small low spec VPS) I’m impressed! I love their design of their website and their own custom built panel, as well as an iOS app. This definitely shows their company is in it for the long run, in my opinion.

July 17, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for this wonderful review and kind words Mr D - the entire team greatly appreciates it!

Rated 5 out of 5 stars

Your server is reliable and…

Your server is reliable and trustworthy. The customer support are very impressive and always active to assist you to the last. This is amazing! thank you webdock

July 16, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you so much for your nice review and the 5 stars! :)

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