VISUAL EFFECT CONSERVATORIES LIMITED Reviews 62

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Visual have just completed an extension for us with bi-folds etc. Very competitively priced, came in way under one of the bigger firms that were trying it on! Lead time was quick and it was like c... See more

Company replied

Rated 5 out of 5 stars

Visual Conservatories were reasonably priced compared to their competitors and did a wonderful job on the roof. We needed two old conservatory roofs to be replaced with a new one. At the start of... See more

Company replied

Rated 5 out of 5 stars

Slow to start due to current supply problems BUT once they got started things moved on at a pace. A great team from digging out, laying concrete base, building walls and finally erecting frames, glaz... See more

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Rated 1 out of 5 stars

I got my orangery ten years ago and have had nothing but problems the whole floor had to come up as they hadn’t put any hard core in they had put the concrete in on top of wood and soil and in places... See more

Company replied

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Company details

  1. Double Glazing Installer
  2. Building Firm
  3. Conservatory Specialist
  4. Door Supplier
  5. Window Supplier

Information provided by various external sources

Visual Conservatories, Windows & Doors in West Yorkshire offer the very best Conservatory, Orangery, Replacement Windows & Doors at affordable prices.


Contact info

4.2

Great

TrustScore 4 out of 5

62 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Great service

After having a conservatory built a few years ago we went back a second time when we needed a new door and a couple of windows. Great customer service from start to finish. Very helpful, friendly and good service from everyone at Visual. Would definitely recommend to others

July 15, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good morning Lorraine,

Many thanks for your review. It's great to hear that you're a returning customer and we thank you for your continued support, custom and trust.

We're delighted that you're happy with your new windows and doors. If there is anything else we can help with further down the line, please don't hesitate to get in touch as we'd love to work with you again.

Regards,

Visual

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Rated 5 out of 5 stars

Cannot say how pleased we are.…

Cannot say how pleased we are with the recent work carried out by Visual. They built an Orangery for us a while back and we were very pleased with how that went so it was logical for us to ask them to quote for new windows and replace the front porch. I had an idea in my head of how it would look but with the help of Steven Brewer from their sales team, they managed to supply us with a very beautiful front porch with the wow factor. From Sales through to all the trades we were happy with the quality, organization, and friendliness of the various teams. They would be my first go-to on any ongoing projects and the best bit was they were way cheaper than Safestyle and Coral windows. Safestyle fitted our last windows which never really fitted properly this time Visual have delivered a high-quality product and I,m delighted. Not sure where the negative comments have come from but it's not the company I recognize or experienced and I,m pretty picky with work done.
I have no problem with recommending them.

July 15, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Alan,

It's great to hear about your experience working with us and we'd all like to thank you for sharing it with others.

If there is anything else we can help with in the future, please don't hesitate to get in touch.

All the best,

Visual

Rated 5 out of 5 stars

We are very pleased with the…

We are very pleased with the construction of our conservatory. Good workmanship by the builders, fitters, electrician and plasterers. Pleased with the finish and how it looks.
Everyone was very respectful towards us and our property.

June 23, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi there,

Thank you for your review. We really appreciate that you've decided to share your experience and we're delighted that you've had such a positive project with us!

It was really enjoyable working to deliver your new conservatory and we hope that you enjoy it for years to come.

Visual

Rated 5 out of 5 stars

Visual conservatories - a great Yorkshire based company.

We found Visual through internet search.we visited them and spoke to them through their director Steve cooper, and we’re impressed by their simple uncomplicated process of talking us through the process of how it works and the the time lives for commissioning a conservatory.

We had a particular design in mind and visuals were so responsive and delivered exactly what we were planning. The end product is excellent. We are so pleased. The work was completed well in time.

Excellent service right from the initial visit to discuss our requirements, the design process, groundwork, the actual build and installation and completion.

While, All aspects were well organised, from ordering the skip, materials, building regulations took place as promised. The payment schedule was clear, although I was not impressed by unnecessary being chased for payments, as we paid exactly within a day of the requested schedule. Nothing too much to put us off.

We can speak highly of Gary and Dominic who fitted the special roof and we’re so friendly and polite. All trades man from plumbing to electrician and plaster guys did a great job.

Can think of any glitches at all, we have already recommended visuals to several friends and new neighbours who are considering a conservatory.

We look forward to enjoy this wonderful living space.

Dinesh and Karen

June 6, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Dinesh and Karen,

It's been a delight to hear about your experience working with us and we can only thank you for deciding to share it.

Choosing to undertake building work on your home is a big decision to make, so thank you for entrusting us with that and we're glad that we more than delivered for you.

Thanks again,

Visual

Rated 4 out of 5 stars

Professional and Friendly Service

Great service, professional in every way.
Had a new “self clean” roof fitted to existing conservatory over a week ago. Fitters were brilliant; friendly, efficient and never stopped. Work took 1.5 days and at the end of each day you wouldn’t know they’d been … cleared everything away professionally.
Only minor issue is we thought we were getting an orangery from initial survey but this was not the case …. probably our misunderstanding ….. and wish we could stop bird droppings to one side as it does tend to spoil the effect!!
Conservatory now though is a lot warmer and quieter in the rain; more comfortable to sit in.
Would definitely recommend.
Thanks

May 19, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Trevor,

Thank you for your honest review. We're delighted that you are on the whole really happy with your new living space. An orangery can take many forms and the design can go different ways these days. That said, we'll definitely take your comments on board - thanks for bringing that to our attention.

Regards,

Visual

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Rated 5 out of 5 stars

Outstanding Company

Had a conservatory recently built by this company.
Absolutely brilliant in all respects. I could not recommend them more highly.

May 16, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi there,

Thanks for your review - we really appreciate it!

It's great to hear that you'd happily recommend us to others, thank you for that. We hope you enjoy your new conservatory and if there is anything else we can help with in the future, please don't hesitate to reach out.

Thanks again,

Visual

Rated 5 out of 5 stars

Orangery

Visual were recommended by friends, and we were able to see the quality of their work.
Great service right from the initial visit to discuss our requirements, through the design process, survey, groundwork, build and installation.
All aspects were well organised, from ordering the skip, materials, building regulations and the various trades who arrived in a timely manner.
All the trades were polite and professional and tidied up behind themselves.
Particularly impressed with the communication from Richard who kept us up to date with timings, next steps plus answer any question we had.
Happy to recommend.
Andy Ward

May 10, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Andy,

That's great to hear, thank you for sharing your experience! Everyone at Visual is delighted that you're happy with your new orangery and your positive comments about the entire service - its much appreciated.

Visual

Rated 5 out of 5 stars

We are delighted with our conservatory…

We are delighted with our conservatory and porch, built by the team at Visual Conservatories.
Everyone involved in the projects has been friendly, professional and efficient.
A great product at a competitive price, supported by good customer service.

April 6, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi,

Thank you for your review, we really appreciate you taking the time out to share your experience.

It's great to hear that the build and installation went and that you're delighted with your new conservatory. If there is anything else we can help with, we'd love to work with you again.

Regards,

Visual

Rated 5 out of 5 stars

Fantastic Orangery

Visual installed an Orangery on our newly built property the teams were excellent from those that put in the foundations to those that finished off and snagged the end result is just fantastic an extra room at an extremely competitive cost we are the envy of our neighbours cannot recommend them enough just make sure you have plenty of tea and biscuits for the guys shame I can’t add photos

March 30, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon Mr Charlesworth,

Thank you for your review. We take great pride in our work and helping people improve their homes and it's brilliant to see that we've hit the mark for you with your new orangery.

We really appreciate you taking the time to leave a review and we trust you'll enjoy your new spaces for years to come.

All the best,

Visual

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Rated 5 out of 5 stars

Visual replaced my old windows in…

Visual replaced my old windows in September and I'm incredibly happy, the lads who fitted couldn't have had a worse day.. it snowed pretty heavy, but they stayed until the job was done, they even cleaned up even though I told them it was fine given the weather, very professional nice lads.
I live on a main road and the sound has been massively reduced and I love not having a breeze blow through the frames anymore. my rooms heat up much quicker now and stay warm.

March 30, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon,

Thank you for your review. It's great to hear what a great job our install team fitting new windows and what a fantastic impact they've had to your home.

Thanks for choosing us and if there is anything else we can help with, we hope you'll get in touch.

Regards,

Visual

Rated 5 out of 5 stars

My beautiful new doors!

I got my new doors fitted on Saturday. I wanted to replace the old UPVC ones for some that were more robust and more secure, that also wasn't too expensive, so I went with their Frontline composite doors. Extremely happy with the quality and how they look. Lovely fitting guys too! Would absolutely recommend Visual!

March 28, 2022
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Miss Lewis,

Thanks for your review! I’m so happy to hear you're extremely happy with the quality of our composite doors.

We love hearing from our customers and the difference that our products and services make. I'll pass your feedback regarding the fitting teams across - they’ll be thrilled to hear it!

Thanks again,

Visual

Rated 4 out of 5 stars

Not a five because lack of…

Not a five because lack of communication between trades. Otherwise very good service and product.

March 24, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good morning,

Thank you for your review, we'll definately take your comments on board to help ensure that we can deliver the best service possible. It's great to hear that you're extremely happy with the the product(s) that we installed. Thanks again for the reivew and if there is anything else we can help with, we'll be here to help.

Regards,

Visual Conservatories

Rated 5 out of 5 stars

Can’t praise these people high enough

Can’t praise these people high enough. Very professional in their work ,did an excellent job and cleared everything up when finished. Will definitely recommend to everyone .Thankyou visual….. windows and door are perfect 🙂👍

January 23, 2022
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Linda,

That's great, thank you for leaving a review! We take great pride in our work and we're delighted that you're happy with the quality of your home improvements.

Regards,

Visual Conservatories

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Rated 5 out of 5 stars

Solid roof on existing conservatory

I have just had a solid roof put on my existing conservatory and I cannot praise highly enough the quality of the product and the installation team.The installation team worked in all weather conditions and even replaced existing guttering on the house.Finished product excellent and would highly recommend this company for price, professionalism and quality.

January 15, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Ian,

Many thanks for your review! We really appreciate you sharing your experience of working with us and it's great to hear how pleased you are with your new roof and the service provided.

I'll make sure the message gets passed along and everyone gets the praise they rightly deserve for delivering your project!

All the best,

Visual

Rated 5 out of 5 stars

Slow to start due to current supply…

Slow to start due to current supply problems BUT once they got started things moved on at a pace. A great team from digging out, laying concrete base, building walls and finally erecting frames, glazing, electrics etc. Cannot thank you enough. No mess left, lovely conservatory. Ideal customer result. Thanks Again. Trevor & Ann Walker Nov.21

November 10, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon Trevor,

Thank you for your review. It's great to hear you're really pleased with your new conservatory and that you've got such complimentary things to say about the fitters and installers. I'll make sure the message gets passed along and everyone gets the praise they rightly deserve for delivering your project!

All the best,

Visual

Rated 5 out of 5 stars

Great customer service despite the pandemic

I can honestly say that every single person from visual, that was involved in my project, from the initial visit by the salesman to the joiner who fit the final door connecting the orangery to the original kitchen,
was professional polite and more importantly skilled in whatever trade they were responsible for.
Having major works carried out during a national pandemic, with a major shortage of materials and issues with tradesmen having to self isolate, could have been a nightmare but thanks to the coordination from the two supervisors everything went relatively smoothly. There were some delays which were out of their control but I was kept constantly in the loop and never had any concerns about the progress. I was also impressed with the follow up phone calls to get feedback and check that I was happy at each stage.
Visual did not try to cut costs. All the fixtures and fittings from the sliding doors to the sockets and light switches were of a high quality. There were also times when they went above and beyond. As an example part of the contract involved converting a door to a window and when they removed the door step outside it left a patch of dry earth so the builder went out and sourced some sets to match the drive and laid them for me at no extra cost
My neighbours and even the builders, that are now fitting my new kitchen, are impressed so all I can say is thank you to every single one of you who were involved. I would certainly recommend

September 20, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Veronica,

What can we say? Thank you for sharing your experience of using us here at Visual to make these changes. We know it's an important process and we're delighted that we delivered everything you wanted (and that your house seems to be the talk of the street!)

Chris

Rated 5 out of 5 stars

Conservatory roof and windows.

We had a new solid conservatory roof and windows to replace our old conservatory.From the initial start to completion was very good, we was not pressured to sign by the salesman Steve who went into great detail about their product. The fitters Mark and Steve did an exceptional job throughout and worked hard.Customer service was good.From plastering to the electrician went smoothly to the final fix by Howard.I have a good eye for detail and can be hard to please so I am thoroughly happy with the completion and would highly recommended there work.

Cliff.

September 20, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Cliff,

That's great! Thanks for much for sharing your positive experience of using Visual to replace your old conservatory.

It's great to hear such kind words about our team too.

Chris

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Rated 5 out of 5 stars

Thank you so much the extension went as…

Thank you so much the extension went as planned only delay was due to the plastering due to a shortage but only by a week
Visual builders cleaned up and hosed down after they constructed the building .
Mark and Stephen the fitters were polite explained the process
Lee the electrician rang to arrange a suitable time for us to meet to arrange the down-lights positions etc
A big thank you to Richard in the office who arranged the final touches
Thank you visual for delivering what you promised in these trouble times

Kind regards
Joyce

September 8, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Joyce,

That's fab to hear! It's unfortunate about the delay but thank you for being so accommodating and understanding regarding the reasons why.

Thanks for leaving a review. Your feedback really motivates our team to keep working hard, improving and providing the high level of service we aim to provide.

Regards,

Chris

Rated 5 out of 5 stars

Happy Customer

Extremely delighted with my orangery from Visual. I found the team of guys very polite, professional, hardworking and helpful. I’ve had many compliments on the finished build and would have no hesitation in recommending them.

September 7, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Christine,

Thank you for leaving a review. We're delighted to hear that your new orangery is the talk of the street! We all hope you get many years enjoying it.

Also, thanks for your kind words about the installation teams. These will get passed along - it'll really make their day.

Chris

Rated 1 out of 5 stars

How are they still in business cowboy outfit

Ordered a glassroom in March still waiting for it to be sorted.... No communication just wanted the paperwork signing for payment avoid at all costs.....
Now the end of September they have just been again to sort out the ill fitting/locking patio doors yes they have managed to make the fit worse and the doors harder to lock unbelievable.

August 11, 2021
Unprompted review

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