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3.1

Average

TrustScore 3 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

Top!

The quality is very good. Despite the long delivery I was still very satisfied with the products!

October 20, 2025
Unprompted review
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Rated 4 out of 5 stars
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It is the first time I ordered…

It is the first time I ordered something from Verbaudet, and they advertise that the first order had a discount, but I didn´t notice none.
Almira Pinto
Nederlands

October 1, 2025
Unprompted review
Rated 4 out of 5 stars
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Love Vertbaudet

I love Vertbaudet clothes and as long as I can I will keep buying them for my children.

Customer Service can always be better, faster and more reliable. A small issue takes normally too much time to be solved and that´s just a pity!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars
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Slaapzak

Fast delivery. Very thick material. Love it

June 28, 2024
Unprompted review
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Reply from vertbaudet

Thank you for your feedback. We are sincerely pleased to hear that our work and efforts to satisfy you have been appreciated.

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Rated 5 out of 5 stars

I recently had an incredible shopping…

I recently had an incredible shopping experience with Verbaudet! From start to finish, everything was seamless and enjoyable. The website is user-friendly and offers a fantastic range of high-quality products. The customer service team was exceptionally helpful and responsive, ensuring that all my questions were answered promptly. My order arrived quickly and was beautifully packaged. The items exceeded my expectations in terms of quality and design. I am thoroughly impressed with Verbaudet and will definitely be returning for future purchases. Highly recommended!

June 20, 2024
Unprompted review
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Reply from vertbaudet

Thanks a 1000 times for your 5-star review.
It is a pleasure to count you among our many satisfied customers. It has always been our ambition to be among the best e-commerce companies and comments like yours motivate us to continue on this path!

Rated 5 out of 5 stars
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Beautiful selection of toys and…

Beautiful selection of toys and clothes. Fast delivery and uncomplicated return (returned shoes that were too big for my baby).

April 30, 2024
Unprompted review
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Reply from vertbaudet

Thanks 1000 times for your 5-star review.
It is a pleasure to count you among our many satisfied customers. It has always been our ambition to be among the best e-commerce companies and comments like yours motivate us to continue on this path!

Rated 1 out of 5 stars

Bad experience!

Bad experience!
They rob my money! I paid them in December 2022 and I didn’t recieve the item. Even they didn’t give me the money back and now is September 2023.

December 20, 2022
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Rated 1 out of 5 stars

Withholding payment

Payment with ideal done, their system had an issue and the order did not get registered. Called and proof of payment sent to them for reimbursement and after a month still no money in bank account. They said they have transferred the money twice, the first time there was an error but not proof of payment has been sent from their end for both times. Hope you have a better experience.

August 5, 2022
Unprompted review
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Reply from vertbaudet

Hello, Sorry to hear about your bad expérience. In order to see what went wrong and to get your problem solved, please provide us with your customer number.

Rated 4 out of 5 stars

I doubted but bought it

I gambled to buy from this website after seeing the review since I like the bookshelf so much and it was on the discount 😂.

However, the product came nicely with free delivery. I was really happy with the product.

The structure about how to assembled the bookshelf was easy to understand than IKEA.

There is a scratch on the product but not that bothered me but that is why they got a 4 instead of 5.

April 3, 2021
Unprompted review
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Rated 5 out of 5 stars

They exceeded our expectations. Very good!

We ordered furniture and accessories for my daughter’s room from Vertbaudet. Everything came on time and was very well packed.
The furniture was as described and the quality was very high. everything was easy to build and instructions were very clear. Not a single part was missing. I was very skeptical at first because of all the bad reviews but I still gave it a chance because I loved the selection. I’m glad I gave it a go. Vertbaudet exceeded our expectations. I recommend this company!

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

No reimbursement or confirmation of return (after 1 month), customer service unreachable

Hi have sent back a package 1 month ago. According to the package tracking, they received my pack already the day after. However, since then, they still did not confirm or say anything about the return and did not refound it. I wrote more than 10 days ago, no answer. Tried to call more times (spending quite a lot, since only a french number is available as support for the Netherlands), long waiting and then the call was cut before I could talk to someone.

November 17, 2020
Unprompted review
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