verniershop.com Reviews 851

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with various aspects of their interaction with the business. Many consumers report issues related to their orders, highlighting concerns about the products received. A recurring theme in the reviews is the disappointment with the delivery service. Consumers also report problems with refunds and difficulties in getting in touch with the company. People mention unexpected charges, such as subscriptions and warranty fees, that they did not approve. Consumers describe the products as cheap and not as advertised. Some reviewers say they were charged even after declining additional services.

Based on these reviews

Rated 2 out of 5 stars

After entering my credit card information, the website took me to a page with "optional" warranty information. There was no way to deselect any of the checked boxes, but at the bottom in subdued font... See more

Rated 1 out of 5 stars

I'd give zero stars if that was an option. As the other reviews state, this is a scam site that sends you a different product than you've asked for, you pay for the return shipping yourself if you dec... See more

Rated 1 out of 5 stars

WHAT A SCAM!!! This 'store' if full of misinformation! They showed me a location of Raleigh NC so I expected quick delivery- I live in NC- ...HA! They are really located in Calif. - according to... See more

Rated 1 out of 5 stars

COMPLETE SCAM! WHETHER YOU WANT IT OR NOT YOU WILL BE CHARGED $9.95 FOR "EXTRA SHIPPING PROTECTION" WHENEVER YOU ORDER A PRODUCT, THEN YOU WILL HE CHARGED $39.95 EVERY MONTH FOR BEING A SUBSCRIBER, WH... See more

Rated 1 out of 5 stars

TERRIBLE customer service. First, they charged me for extended warranty which I did not want. We product arrived, it did not suit my needs. Advertised as AC, but it was a FAN! I complied with their di... See more

Rated 1 out of 5 stars

Tried to order a nice winter coat priced at $45. When I tried to complete the order form, the $9.95 protection plan popped up. When I declined it, a red "Do Not Honor" sign covered the order button. S... See more

Rated 1 out of 5 stars

They say they put in the mail but they gave a fake shipping tracking number and charge your credit card for a protection plan that was never ordered. Scam company

Rated 1 out of 5 stars

Definitely do not buy anything from this company. They charged me for an additional $7.95 for shipping protection even though I opted out. I called and had to get that credited back. Then about 3 week... See more

Rated 1 out of 5 stars

I should have listened to my bank's fraud alert the minute I made a purchase from this site. I found an additional "protection" charge on my credit card after I declined that "warranty." I see that ot... See more

Rated 1 out of 5 stars

This company seems to be fraudulent. I ordered an item that I never received, was charged for insurance on the item that I specifically declined after checkout, and three weeks later, was charged for... See more

Rated 1 out of 5 stars

This company is sketchy and their products are crap. Plus, they enroll you in a "rewards" program that charges your credit card $39.99/month after your purchase. They run their credit card billing t... See more

Rated 1 out of 5 stars

Not only was the product utter garbage - but they automatically sign you up for a $39.00 monthly "rewards program" subscription after your purchase. Cannot imagine something more fraudulent! Automat... See more

Rated 1 out of 5 stars

Customer service hung up on me and would not let me speak. We were on the phone about 40 seconds. When I called back, the same woman answered and when I asked why she hung up, she said "Ma am I have 4... See more

Rated 1 out of 5 stars

This place is an absolute scam should be closed down immediately. They do not send out ordered items and will give you string along false updates until you get your credit card company involved to dis... See more

Rated 1 out of 5 stars

Saved by my bank. Ordered five items from this company. On checkout they tried to charge me more for things I did not ask for. Fortunately my bank recognized this company as having very high litigat... See more

Rated 1 out of 5 stars

Actually zero stars. Placed an order,but credit card would not go through. I called the company to put the order through directly,but they said they were having difficulties,to try and put it in again... See more

Rated 1 out of 5 stars

This company is a sham... The warehouse is in North Carolina, and have an answering service in Florida... They will charge your card MULTIPLE TIMES for subscription fees, warranties, and "feed the hun... See more

Rated 1 out of 5 stars

Ordered a mop 10 days ago. Still don't have it; nor do I have tracking information. In fact, they can't even say where it's coming from. Their website puts on a show about "U.S.A." but considering the... See more

Rated 1 out of 5 stars

What you see and order is not what you get. If I could attach pictures I would. I normally do not order from companies I do not know but picture and description seemed nice. Jokes on me.... I'm ver... See more

Rated 1 out of 5 stars

I did not receive the items I ordered. Even though I paid an additional 7.95 to insure my shipment they said I have to start a claim with the shipper which I can't do because I do not have the receipt... See more

Rated 1 out of 5 stars

1. The worst thing is 3 weeks after I made a purchase from this site, they made an unauthorised transaction on my card. This is absolutely theft in my opinion. Fortunately my bank spotted the frau... See more

Rated 1 out of 5 stars

This is a scam, some one needs to shut this so called place or wat ever it is, do not order anything from these people not worth it. The BBB or government need to step in to protect consumers from idi... See more

Rated 1 out of 5 stars

I bought a pressure washer hose connector. Item won't connect to any hose. I called the company,for returning the infective item,I pay shipping plus 15% restocking fee.plus 50% refund on the prod... See more

Rated 1 out of 5 stars

So glad to have looked up this company. I wasn't even going to, they seemed like a legit American Co. However, I thought it surprising that the item I wanted was substantially cheaper than what was in... See more

Rated 1 out of 5 stars

Same experience. Ordered a $31 raincoat, it came cheap, poorly made, with strings hanging everywhere and not as pictured. I also was charged the 7.96 and 39.99 unauthorized charges! Also came from Chi... See more

Rated 1 out of 5 stars

Zero stars would be more appropriate. I purchased a dress on sale that was supposed to be a floral print v neck chiffon dress. When I received the dress it was a polka dot v neck polyester dress with... See more

Rated 1 out of 5 stars

Horrible, deceptive company. Ordered an item and was told it would ship from Nevada and I would have the item in 2 to 5 days. As soon as order placed, I was informed that there would be a delay... See more

Rated 1 out of 5 stars

Awful experience. Random recurring charges for 2x the order price, terrible and rude customer service (if you can wait 20+ minutes to be answered). Shoes are sized wrong, and returns are not possible.... See more

Rated 1 out of 5 stars

I ordered a GPS tracker for my senior father‘s car. Instead, I received a bottle of hand lotion. When I called customer service to request the right item be shipped. I was cussed at and told not only... See more

Rated 1 out of 5 stars

I bought a Weed Eater, It took forever then when I got it was in about 25 piece to be put together our selves. Cheap. I have called many times get a different answer each time from someone from a... See more

Rated 1 out of 5 stars

These people are crooks. The item I purchased was of poor quality, I should have been more observant, my fault. However the put a charge of 7.95 for shipping insurance that I didn’t ok. Today the comp... See more

Rated 1 out of 5 stars

Just Bad! bank account hacked while paying on VERNIER SHOP. Item ordered has not the quality the VERNIER SHOP was promoting. Just Bad!

Rated 1 out of 5 stars

Horrible products, not USA based, returned 2 products and never got a refund. Do not buy anything from this company. I would give them 0 stars if I could.

Rated 1 out of 5 stars

Scam. Literally tried to still over $100 from my account. All I wanted to but was a shirt for $16. Then the company tried to debit my account for $7.95 over 12 times. Luckily my bank saw the issue a... See more

Rated 1 out of 5 stars

They have made multiple charges on my card for things I did not order. Thankfully my bank caught it pretty quick and froze my card. Inconvenient but a blessing. This company is not US based, from Chi... See more

Rated 1 out of 5 stars

I ordered an item on 9/4. I still don’t have it or a firm delivery date. I knew when the “warranty fee” was automatically added to my order, even though I declined it, that this company is not re... See more

Rated 1 out of 5 stars

What I purchased wasn’t at all what it showed online and it was MUCH smaller. It’s a piece of junk and no directions came with it.

Rated 1 out of 5 stars

Company is a complete scam. Charged me 9.99 for a cheap plastic product then a month later made an unauthorized charge for 39.99. SCAM SCAM SCAM. Stay away!!!

Rated 1 out of 5 stars

Super scammy. Tried to order a light, was charged a "warranty fee" I didn't want. Light never shipped, and when I asked for a tracking number they supposedly refunded my order. I fully expect the card... See more

Rated 1 out of 5 stars

I tried to order a weed puller through their website. At checkout I got a red flag at the top of the page that said "do not honor." When I called the company that's listed in North Carolin,a a Flor... See more

Rated 3 out of 5 stars
Verified

The product I ordered arrived in good condition and matched the description, but the overall experience was just average. Shipping took longer than expected, and the packaging felt a bit flimsy. It's... See more

Rated 1 out of 5 stars

I believe this is verniershop. I swore I looked up reviews but guess not under vernstores. My orders (2) arrived in crumpled cheap unmatching boxes, and not what was promised. Like cheap toys fro... See more

Rated 1 out of 5 stars

I ordered my product on September 9th and have yet to receive it. Communication is absolutely ridiculous. I call every other day. They claim they tried to deliver it but they did not. And out no one g... See more

Rated 1 out of 5 stars

There site glitchs and charges you for unwanted insurance and signs you up for a $39.99 recurring discout program subscription which shows as a separate surprise charge days later. Then I called them... See more

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Company details

  1. #110 of 110 best companies in Electronics Store
  2. #20 of 20 best companies in Appliance Store
  3. #5 of 5 best companies in General Store
  4. #84 of 84 best companies in Home Goods Store

Contact info

1.7

Bad

TrustScore 1.5 out of 5

851 reviews

5-star
4-star
3-star
2-star
1-star


Rated 1 out of 5 stars

Liars, scamming scum bag company

I wish I could have given this company a zero. They don't even deserve zero. I ordered from them. They charged my credit card twice. I called them back and they refunded one. I ordered a pair of shoes for my husband which the shoes review have Only five stars. come to find out this shoes is a piece of s*** I order size 11. The shoes is like a size 5. Supposed to be leather orthopedic shoes, it's only stinky rubber with raincoat like body. This shoes would even hurt the damn dog foot! you placed an order they're quick to send you a shipping email and the product still in their wherever they're sending it from in China to their distribution location in NC .It take weeks to get to you wherein it says you would receive your order in 3 days. I ordered in September 24th I received the order the October 11th. I called the customer service. I spoke with a rude, very rude customer service human,who told me that I have to pay for the return myself. I told him no I'm not paying for the return myself because they send me a piece of s*** totally different from what they advertised and I want my money back. I will be calling my bank. Stay away from these. Scamming scumbags don't waste your time. products. What they have are not quality products. I believe they are doing their own reviews on items that have five stars because no way what they sent me is even one star .stay away from this company or whatever they are. When my order came it came with a different label over the original label. The original label it came from China to North Carolina. They're so dishonest. Be careful because they charge your credit card for some kind of subscription you know nothing about for $39.99! to get rid of them Your bank have to close out that card and send you another card. They inconvenience you.These people are so dishonest. They are scammers

September 24, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered a 2Tb flash drive for $24.99

I ordered a 2Tb flash drive for $24.99. At checkout I was suddenly charged another $9.99 for a shipping warranty. I received a 1Tb flash drive. That's still a good price so I wasn't real upset but now they are trying to charge me another $39.99 and I have no idea what this is for. I'm reporting them to the FBI.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Complete Scam

They say they put in the mail but they gave a fake shipping tracking number and charge your credit card for a protection plan that was never ordered. Scam company

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Winter Coat Shopping - for a snow job!

Tried to order a nice winter coat priced at $45. When I tried to complete the order form, the $9.95 protection plan popped up. When I declined it, a red "Do Not Honor" sign covered the order button. So it appeared my order was canceled. 10 minutes later, I got an email thanking me for ordering. It went on to describe their Reward Club that would begin in 19 days, costing $39.99 per month, it sounded like if I weren't a member, the coat would cost $129. Checking my card, I discovered my $45 charge was pending at Viramaxpower.com in Pennsylvania & the declined insurance was listed to a Health Insurance group in Utah! I contacted my bank and had my card shut down. There was nothing on the form I filled out about this Reward Club at all. I filled out their form to cancel the sale immediately. Was treated very courteously by a representative, Gino, who promised to rescind my charge. Guess I was fortunate for being quick to shut down! My bank, Choice One , handled it pleasantly. Real learning experience!

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

I'd give zero stars if that was an…

I'd give zero stars if that was an option. As the other reviews state, this is a scam site that sends you a different product than you've asked for, you pay for the return shipping yourself if you decide to return, they don't follow though with the refund. Then the company makes random charges on your card over time. The only way to avoid those charges is to have your bank block them. Also, most reviews on the site are fake.

October 7, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY ANYTHING

Definitely do not buy anything from this company. They charged me for an additional $7.95 for shipping protection even though I opted out. I called and had to get that credited back. Then about 3 weeks later I noticed a couple additional charges, one for $34.95 and another for 39.99. The numbers were in the charge heading on my transaction details so I called each one. The reps and I were able to trace it back to this company and these unknown, subscriptions I had supposedly signed up for when buying a product from this Vernier Shop site. So I went to my order confirmation email and at the very bottom, it says you’ll be signed up for this crap. I was able to get my money refunded directly from the subscription sites. I also canceled my credit card and have a new one on the way. DO NOT SUPPORT THIS FRAUDULENT COMPANY

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

WHAT A SCAM!!

WHAT A SCAM!!! This 'store' if full of misinformation!
They showed me a location of Raleigh NC so I expected quick delivery- I live in NC- ...HA! They are really located in Calif. - according to the company phone number-530-687-4730. And yes, the $9.95 "Protection Plan" is a total scam but calling and complaining got it refunded immediately...SHOCK!! The order tracking website is most likely a false rabbit hole as well. Showed my order coming out of NY somewhere and on the way to my "zip code"...for well over a week!! Was told my order will arrive by Friday, we'll see. If not it's back to my credit card to file a formal dispute.

Buyer beware! Too good to be "true"!!

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Sketchy

This company is sketchy and their products are crap. Plus, they enroll you in a "rewards" program that charges your credit card $39.99/month after your purchase. They run their credit card billing through another company. I will not be ordering from them again and will urge others not to either!

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery

I ordered my product on September 9th and have yet to receive it. Communication is absolutely ridiculous. I call every other day. They claim they tried to deliver it but they did not. And out no one gets back to me. I've been hung up on the phone several times. Do not trust this company

September 30, 2025
Unprompted review
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Rated 1 out of 5 stars

COMPLETE SCAM

COMPLETE SCAM! WHETHER YOU WANT IT OR NOT YOU WILL BE CHARGED $9.95 FOR "EXTRA SHIPPING PROTECTION" WHENEVER YOU ORDER A PRODUCT, THEN YOU WILL HE CHARGED $39.95 EVERY MONTH FOR BEING A SUBSCRIBER, WHETHER YOU WANT TO OR NOT. THEY SAY THEY ARE AVAILABLE 24/7 BY PHONE, I CALLED KEPT RINGING FINALLY SAID NO ANSWER PLS LEAVE MESSAGE COULD NOT BC VM BOX WAS FULL. I LITERALLY HAD TO CANCEL RIP UP MY CARD I USED BECAUSE OF THIS SCAM COMPANY. VERNSHOP VERNIER CO ALLLLLLL A SCAM THEY ARE MAKING TONS OF $$$ ON THESE FEES THAT ARE UNNECESSARY AND DON'T LET YOU KNOW.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible products

Horrible products, not USA based, returned 2 products and never got a refund. Do not buy anything from this company. I would give them 0 stars if I could.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE customer service

TERRIBLE customer service. First, they charged me for extended warranty which I did not want. We product arrived, it did not suit my needs. Advertised as AC, but it was a FAN! I complied with their directions for return and paid for shipping. The postal service tracking confirmed, but I never received my refund. Venier is a fraudulent company! A complaint was filed with Federal Trade Commission and Better Business Bureau.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

They sent the wrong product

They sent the wrong product, and my card was also charged some random fees after I bought from them. This is a scam. They offered to give me 50% back from some smart glasses that costed $62. They sent me some cheap plastic regular sunglasses. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them.

September 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Same scam

Same experience. Ordered a $31 raincoat, it came cheap, poorly made, with strings hanging everywhere and not as pictured. I also was charged the 7.96 and 39.99 unauthorized charges! Also came from China . Total scam website.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

This company seems to be fraudulent

This company seems to be fraudulent. I ordered an item that I never received, was charged for insurance on the item that I specifically declined after checkout, and three weeks later, was charged for an annual membership that I did not agree to. I had to get my bank to refund all charges. They are running a professional scam - customer service is easy to reach.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service hung up on me and…

Customer service hung up on me and would not let me speak. We were on the phone about 40 seconds. When I called back, the same woman answered and when I asked why she hung up, she said "Ma am I have 40 calls." ????? So you are rude and short and hang up on peole? As a result I am canceling my Order. DO NOT ORDER FROM THIS COMPANY. Fire your obnoxious, UNPROFESSIONAL RUDE ANSWERING SERVICE.

September 23, 2025
Unprompted review
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Rated 1 out of 5 stars

I should have listened to my bank

I should have listened to my bank's fraud alert the minute I made a purchase from this site. I found an additional "protection" charge on my credit card after I declined that "warranty." I see that others have not received their order or it came as a poorer quality than claimed by the site. We'll see if I get mine. I should have paid attention to the other signs, such as a questionable purchase ID with a long number and vague name, along with the other indicators of shadiness on the website. Reporting fraud to my bank. Ugh. Do not waste your time!

September 22, 2025
Unprompted review

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