TERRIBLE customer service
TERRIBLE customer service. First, they charged me for extended warranty which I did not want. We product arrived, it did not suit my needs. Advertised as AC, but it was a FAN! I complied with their directions for return and paid for shipping. The postal service tracking confirmed, but I never received my refund. Venier is a fraudulent company! A complaint was filed with Federal Trade Commission and Better Business Bureau.
September 21, 2025
Unprompted review