Upcloud has clear and straightforward products and pricing. Pricing does not cause surprises. Technical support is excellent. There are real people who really know their stuff. I always got help quic... See more
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Flying in hot from a competitor (DO) for a new project, not only did UpCloud take the time to call me up to talk about some questions I had, I quickly set up some test-environments and while burnin... See more
I am writing this in the hope that somebody picks this up at Upcloud and actually does something about it. Summary: The Upcloud card payment system does not display the "verified by v... See more
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Moving from colocation years ago to UpCloud. If you read up on how UpClouds infrastructure is designed with redundancy in mind, and also which hardware components UpCloud uses, you will know why the p... See more
Company details
Written by the company
Global cloud infrastructure to develop, deploy and manage applications with ease while keeping costs low and improving performance without compromising service level. Plans starting at €3/$3.5 per month!
Contact info
Eteläranta 12, 00130, Helsinki, Finland
- hello@upcloud.com
- upcloud.com
Replied to 57% of negative reviews
Typically replies within 1 month
Totally disappointed
Totally disappointed
I just created an account yesterday, and just a few hours after that they suspended my account, which I have already paid $10 to move from free trial tier to paid plan.
This is an outright stealing of customer's money, by no mean it's acceptable for such a well known company to do.
most powerful and reasonable price
Powerful and reasonable price, friendly & fast support. Would recommend to everyone, 10/10
Upcloud uses cloudflare to front the…
Upcloud uses cloudflare to front the admin user interface.
This means the a US company decrypts every page view, every password you enter on the admin page.

Reply from UpCloud
I got to know Upcloud a few years ago…
I got to know Upcloud a few years ago after a fire at OVH when I needed a quick solution. After comparing the possibilities and some thorough testing I switched. Their services are really excellent and support via chat is really super fast. I recommend Upcloud to everyone who wants blazing fast VPS with 99.999% uptime, smooth possibilities and well thought out admin panel
I have used a lot of hosting providers…
I have used a lot of hosting providers over my career. A friend referred me to UpCloud years ago and I am still with them. Hosting is hosting, though the differentiator is their support team and customer service. Top notch they are always there and very helpful. I would highly recommend them.
Reliable, Transparent, and High-Performance Cloud Platform for Modern Businesses
Transparent Pricing:
UpCloud’s pricing is clear and straightforward, with no hidden fees. This transparency makes budgeting easy and gives us confidence in scaling our infrastructure as needed.
Performance & Reliability:
The platform delivers excellent performance and reliability. Our applications run smoothly, and we’ve experienced only some negligible downtime - none of it in recent years.
Comprehensive & Flexible Services:
UpCloud offers a wide range of features, from virtual servers and object storage to flexible networking options, managed databases and k8s. The API is well-documented and allows us to automate and customize our DevOps workflows efficiently.
Support:
The support team is responsive, knowledgeable, and always quick to resolve any issues or answer questions. This level of support has been a significant factor in our satisfaction with the platform.
Affordability:
The pricing is competitive and matches the quality of the services provided. We feel we are getting excellent value for our investment.
An excellent cloud
An excellent cloud. Excellent support – super friendly and always helpful!
There were doubts regarding Zenbleed, a PoC was approved and conducted, no leaks found.
UpCloud offers excellent and reliable…
UpCloud offers excellent and reliable services.
Account suspended without warning
Account suspended without warning, only get them if you have a load balancer.
I used this service for a while
I used this service for a while, and after another deposit, I was blocked, referring to the fact that I am a Russian citizen, ignoring the fact that I do not live there, and I used my bank account from another country to deposit. This is a violation of the rights and a complete discredit of this company. Be prepared that you may simply be banned after you make a deposit, and you may still have paid services that will consume this deposit, despite the fact that the account is banned.

Reply from UpCloud
AVOID!!!!!
Scam alert! Bought over 10 instances only to find out the service are not working. Total waste of money. Support is a joke — Marcus just mocks you instead of helping. Avoid this garbage at all costs

Reply from UpCloud
Supereasy and helpful
Supereasy and helpful! Migrating from another platform to a european one.
Upcloud has been very great and stable.
Upcloud has been very great and stable.
I especially like that they have free 24/7 chat support.
Most similar providers do not provide tech support except via email or a ticketing system and are much
slower to response which is unacceptable if your server is having issues. My latest issue ended up being a user error but it was still nice to be able to have someone to help diagnose the problem.
Great cloud hosting with 100% uptime…
Great cloud hosting with 100% uptime and fixed monthly costing.
Great support moving from Linode
Great support moving from Linode. Great European cloud provider.
Good morning from Brazil
Good morning from Brazil! I've been an upcloud customer since 2020 and I can only thank you for the quality of your service and support. You are the best in the world!
Recently switched to UpCloud
Recently switched to UpCloud from another VPS provider. I've found their dashboard to be clear and easy to use. My interactions with technical support have been quick and professional.
perfect uptime
perfect uptime, many regions (USA, EU)
quick support,
Very Good
I have been using UpCloud for over a decade.
UpCloud have been totally stable with no issues whatsoever. Their support has been responsive and I am happy with the speed of the server & disks.
I also use their Object Storage and this too has been top notch. The migration to their new Object Storage was well managed and communicated.
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