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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers frequently express concerns about unexpected charges and subscriptions. Many consumers report being charged amounts different from what was initially advertised, with some noting that these charges occur without clear authorization or notification. A significant number of reviewers mention difficulties in canceling their subscriptions, often finding that there is no option to cancel within the app itself. Consumers also report that contacting customer support is slow and unhelpful, with some saying their inquiries go unanswered. Many feel misled by the company's billing practices, describing them as deceptive and potentially fraudulent. Some reviewers have gone as far as to file disputes with their banks or report the company to consumer protection agencies due to these issues.

Based on these reviews

Rated 1 out of 5 stars

After cancelling my subscription Ultiself kept on taking money from my account. How many mails must one send to get it cancelled, yes, even considering the notice month. Dont use this service unles... See more

Company replied

Rated 1 out of 5 stars

This app is a scam app. There is no provision for cancellation of your subscription. Even when you are no longer interested, they will still force you to subscribed. Zero value, just a bunch of items... See more

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Rated 1 out of 5 stars

This app is keep charging me even though I have cancelled my subscription. During the signup process they claimed a free cancellation that I did but they keep charging and the customer support is not... See more

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Rated 1 out of 5 stars

I’m very disappointed with Ultiself. They charged my credit card without any approval or clear confirmation, and there was no prior notice or transparency about the payment. I did not authorize this... See more

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Rated 1 out of 5 stars

For some reason, my credit card was charged around 80–90 USD by them. I never subscribed to this app, and it doesn’t even appear in my Apple subscriptions, which means: • I never authorized... See more

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Rated 1 out of 5 stars

SCAMMERS !!! TO BE AVOIDED charged large amounts as no clear subscription was visible along registration process. They get you in for free without explicitelly mentioning there is a hidden paid sub... See more

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Rated 1 out of 5 stars

This app looks like Scummer attack: your subscription to this app can appear from nowhere, but it is hard to cancel it upon request. No recomended!

Company replied

Rated 1 out of 5 stars

Hello! Is the second time that this app take money from my card and I even don’t have the app, I never downloaded it, I even don’t remember see it anywhere, now I’m having problems to get my money bac... See more

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Rated 1 out of 5 stars

Negative! Worst thing happened to me on Instagram I clicked on ad i was so feeling good to do some changes in body nd routine These guys say they make 9$ best plan for 4 week nd then they charge... See more

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Rated 1 out of 5 stars

Fake 5 stars only. All genuine reviews are complaining about this app being a scam. They illegally change huge amounts and claim they can’t find you as a customer to refund the funds

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Rated 1 out of 5 stars

Listen to all the 1* reviews! I wish I did. In the process of trying to get my subscription cancelled and refunded as same as everyone else, had money taken from my account when I was just tr... See more

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Rated 1 out of 5 stars

Completely classical scam: - everything about subscription is shady; - everything about subscription is hidden under many many many layers of useless UX/UI design. - sponsored instagram to tale bu... See more

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Rated 1 out of 5 stars

Not recommended. They'll keep charging you without you subscribing to any additional features, they charged me 14$ for just "trial" .. then 79$ without me knowing how, then 2 months later another 79$.... See more

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Rated 1 out of 5 stars

I was to going to try the trial app, when I got it was not what it said, it's a pretty basic AI app of no interest, so I asked for a refund, automated response said will be in touch. Since then they... See more

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Rated 1 out of 5 stars

I live in Brazil and I subscribed to this app understanding that there was only going to be one single charge. To my surprise they have been charging my credit card monthly for USD 49,93 for 3 months... See more

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Rated 1 out of 5 stars

Agreed to 9 dollars on a 4 week plan and they took the 9 plus 57! The Apple Pay showed this then a minute later 57 collars came out . This is completely deceiving . Refund my money immediately .... See more

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Rated 1 out of 5 stars

They take your money without your knowledge, I cancelled my subscription 3 months ago and every month the bank is freezing my account because they keep taking the money. You email them no reply I have... See more

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Rated 1 out of 5 stars

Tried to cancel the subscription, by writing them an email (apparently you cannot do it otherwise), and they keep dragging the discussion every day for 5 days now, repeating some dummy text. Take ca... See more

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Rated 1 out of 5 stars

Yet another "commit forever to try" scam. No way to cancel the subscription except being left at mercy of their support that takes two to three days to respond and will haggle with you to the point... See more

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Rated 1 out of 5 stars

ABSOLUTE FRAUDSTERS! THEY WILL CHARGE YOU MORE THAN THE FEE ADVERTISED AND THEY WILL KEEP TAKING MONEY FROM YOUR ACCOUNT EVERY MONTH WITH NO OPTION TO CANCEL FROM THE APP. CUSTOMER SERVICE IS NON EXSI... See more

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Rated 1 out of 5 stars

Unexpected Charges and No Clear Way to Cancel I subscribed to UltiSelf a few days ago for around $6 USD, thinking I was getting a trial or a basic subscription. A few days later, I was charged... See more

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Rated 1 out of 5 stars

One star even too much for this scumming team. After downloading the app, I realized I didn’t like the interface or the system in general, so I immediately deleted it. But they still charged me $120 o... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE COMPANY UPDATE 7.8.25 - THE REPLY FROM ULTISELF BELOW IS CRAZY - THEY HAVE ALREADY BEEN SENT ALL COPY EMAILS AND BANK COPIES. WEEKS AGO. TWICE. CROOKS ??? ALEX NEKRITIN AND UL... See more

Company replied

Rated 1 out of 5 stars

This is the worst type of app that offers a very poor service for cancelling the subscription. It offers a link to apple subscriptions, but the subscription is not even managed there. I mailed this co... See more

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Rated 1 out of 5 stars

My card also got charged 49 dollars even though i did not subscribe. In the mobile application you cannot even see or cancel any subscription. Charging without confirmation is a pure scam. Be aware an... See more

Company replied

Rated 1 out of 5 stars

Till this day the never gave me back the money that illegally took from my bank account , they sent a reply for just only people to see that they would return the money and they apologize , it’s all l... See more

Company replied

Rated 1 out of 5 stars

I was charged $19 initially, which I thought was the full price—but just two minutes later, I was unexpectedly charged an additional $54.44. I did not authorize this second charge and was very surpris... See more

Company replied

Rated 1 out of 5 stars

Urgent action is required. This application should be immediately removed from the App Store, and a criminal investigation should be initiated. The use of a non-cancellable subscription model without... See more

Company replied

Rated 1 out of 5 stars

I subscribed to Ultiself on June 10, 2025, for a 3-month plan costing $15.94 USD. On July 21, 2025, I emailed the company to cancel my subscription – well before the next billing cycle. Despite... See more

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Rated 1 out of 5 stars

I’m very disappointed with Ultiself. They charged my credit card without any approval or clear confirmation. I did not authorize this transaction, and it feels deceptive.

Company replied

Rated 1 out of 5 stars

£67 took from my account without authority . Agreed to try the app for a week for £5.14 this was taken and now they have taken a further £67 without authority. Contacted my bank eho are also inves... See more

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Rated 1 out of 5 stars

Unfortunately not possible to give zero stars! This is a complete scam that promises so much! But delivers on nothing! I was sold a product for 9€ but it took 43€ from account on 2 more occasions in t... See more

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Rated 1 out of 5 stars

the worst application ever, they are robbers , i asked many time to unsubscribe and each time they sent an email in a way to convince me so i avoid me from unsubscribe no one should install this a... See more

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Rated 1 out of 5 stars

Ok - I requested a cancellation on June 16th 2025. They have not cancelled my subscription, have taken two more charges of $49.00 out of my account on July 3rd and July 31st and email back to ask me i... See more

Company replied

Rated 1 out of 5 stars

They charged me $49, even if I didn’t got the app!! Avoid at all cost, hidden unexpected charges. Requested the refund in the same day that I was charged and I quote “ As for the refund, we have a 3... See more

Company replied

Rated 1 out of 5 stars

I wish I could give them a ZERO! This is a SCAM! I signed up with a 30 days Trial, and was billed $49 five days prior to my 30 days. In the mobile application you cannot even see or cancel any subscr... See more

Company replied

Rated 1 out of 5 stars

You charged my credit card without any authorization! What is you support email adresss ? I will file a complaint

Company replied

Rated 1 out of 5 stars

Very poor customer service, very hard to cancel the subscription. They try their hardest to make it difficult. Think twice before signing up

Company replied

Rated 1 out of 5 stars

Scam! I bought a one-time module for €14, and they unlawfully used my payment information to purchase the app. They're debiting my account without my permission, so this constitutes fraud. I've given... See more

Company replied

Rated 1 out of 5 stars
Invited

I thought I was signing up for a free trial and could cancel before being charged a subscription fee. Instead, I was charged the subscription fee immediately.

Company replied

Rated 1 out of 5 stars

Unauthorized Charges for 9 Months After Cancellation I cancelled my Ultiself subscription in January 2025 and have written proof of that cancellation. Despite this, Ultiself has continued cha... See more

Company replied

Rated 1 out of 5 stars

They keep taking money even when the subscription is cancelled! They’re not helpful at all and they are a total scam. If I don’t get a refund I will proceed to a lawsuit!!!

Company replied

Rated 1 out of 5 stars

I did not subscribe but my card was charged 43 Euros once, and since then they have been trying to charge me another 43 Euros every 4 or 5 days. There is no way to see or cancel any subscription. THI... See more

Company replied

Rated 1 out of 5 stars

I paid $10 to try it. Later they charged $55 without my consent. I had no account access and no working way to cancel. Feels like a scam. Not recommended. Option 3 — Direct

Company replied

Rated 1 out of 5 stars

I also believe this app to be a scam. I signed up in June for the $9.95 trial month. I have looked at my welcome email and there is no information anywhere on it that advises you that after the trial... See more

Company replied

Rated 1 out of 5 stars
Invited

Scam, is dishonest to offer a trial time (7 days) for free but you charge a month in advance, your support service just refuse to help with a refund. Update: I tried to get a refund using the standa... See more

Company replied

Rated 1 out of 5 stars

*Refund finally issued after this review. *I was charged a $49 USD months subscription without my permission and without even having the app. I contacted them via email and that is the only means poss... See more

Company replied

Rated 1 out of 5 stars

Unexpected charge – no response I was charged €36.82 on May 21, 2025, via Apple Pay for a subscription I never knowingly confirmed. The app is not listed under my Apple subscriptions and off... See more

Company replied

We perform checks on reviews


Company details

  1. #75 of 75 best companies in Fitness and Nutrition Service

Written by the company

Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.


Contact info

2.0

Poor

TrustScore 2 out of 5

439 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Productivity booster

I’ve noticed a big difference in my daily productivity. Ultiself really helps you stay focused and committed to your goals.

October 5, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

That’s awesome to hear! We’re thrilled that Ultiself is helping boost your productivity and keep you focused. Staying consistent with your goals is what it’s all about, and it’s great to know the app is making a real difference in your daily routine. Keep up the great work!

Rated 5 out of 5 stars

Good app

Good app, but you need some discipline to really get results.

September 11, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

Thanks for your feedback! You’re absolutely right - discipline is key to seeing real progress. Ultiself is designed to make building consistency easier over time, so even small daily actions can turn into lasting habits. We’re glad you’re using the app to grow and improve!

Rated 5 out of 5 stars

I was not sure how i subscribed to…

I was not sure how i subscribed to Ultiself but realising i emailed and Nick looked up everything and sorted my subscription out for me with polite, helpful and a friendly manor not usually received when dealing with App mistakes.

October 1, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

Thank you so much for sharing your experience! We’re really glad to hear that Nick was able to assist you promptly and in a friendly way - that’s exactly the kind of support we aim to provide. We understand how confusing subscription issues can be, and it’s great to know everything was resolved smoothly. We truly appreciate your kind words and for giving us the chance to make things right!

Rated 1 out of 5 stars
Invited

Lack of Feedback After Second Interview

Hello! I haven’t received any feedback following my second interview, and unfortunately, the recruitment manager hasn’t responded to my messages. Due to this lack of communication, I’ve decided not to consider any further opportunities with your company.

I also feel it’s important to note that, based on my experience, I wouldn’t be able to recommend this position or your company to others in the IT community.

September 4, 2025
Ultiself logo

Reply from Ultiself

Hello! I completely understand how disappointing it can feel to go through several interview stages and then not receive a follow-up - that’s certainly not the experience we want anyone to have.
I’m truly sorry for the lack of communication after your trial task and appreciate your professionalism in bringing this to our attention. I’ve shared your message with our hiring team so they can review what happened and address it properly.

Let me mention, that we've already contacted you by email to fix this misunderstanding. Thank you for your patience!

UPD: I was informed that you should have received an automatic reply with initial feedback.

As for the detailed feedback from our side, you didn’t receive it on time because the person responsible was on vacation. However, our team has now shared the full feedback with you. Hope this helps!

Rated 3 out of 5 stars
Invited

It is an OK app

It is an OK app. I bought a lifetime subscription and thought it would be more helpful, but for anything, you have extra subscriptions to buy. Hence... not great. Would not waste money on this again, in fact, though I appreciate the job it does.

October 13, 2025
Ultiself logo

Reply from Ultiself

Thank you so much for your feedback! We truly appreciate that you took the time to share your experience and that you recognize the value Ultiself brings. It’s great to hear you’re using the app and finding it helpfull.

Your lifetime plan already gives you full access to the core features designed to improve your daily habits and productivity, while extra modules are just optional tools for those who want to go even deeper.

We’re constantly improving Ultiself to make it even more complete and valuable for our users — and your feedback helps us do exactly that. Thanks again for being part of the Ultiself community!

Rated 1 out of 5 stars

THEY WILL CHARGE YOU MORE THAN THE FEE

THEY WILL CHARGE YOU MORE THAN THE FEE ADVERTISED AND THEY WILL KEEP TAKING MONEY FROM YOUR ACCOUNT EVERY MONTH WITH NO OPTION TO CANCEL FROM THE APP. CUSTOMER SERVICE IS NON EXSISTENT AND DELIBERATELY SLOW. BEST OPTION IS TO BLOCK THE PAYMENTS AND CONTACT YOUR BANK ASAP! I will do it today!

October 13, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

Hello! First of all, I’d like to point out that all purchases and renewals can only be completed after the user confirms them.
After double-checking the details, it appears that you purchased a monthly auto-renewable plan. By confirming the purchase, you also agree that the subscription can only be canceled through the proper method.

As soon as we received your request, we sent a reply asking you to confirm your email and the charge, as we couldn’t identify your second email in our system.

In any case, we’ve already reached out to resolve this situation. Your subscription has now been canceled, and the refund for all subsequent charges has been processed.

If you still have any questions, please email us at vipsupport@ultiself.com - we’ll review your case as a priority and ensure a proper resolution. Thanks!

Rated 1 out of 5 stars

I wish there was a zero

I wish there was a zero. 100% scam and they charge $88 every month after you cancel.
Do not do it.

October 12, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

Hello! First of all, I’d like to point out that all purchases and renewals can only be completed after the user confirms them.
After double-checking the details, it appears that you purchased a two-month auto-renewable plan.
By confirming the purchase, you also agree that the subscription can only be canceled through the proper method.

As soon as we received your request, we sent a reply asking for clarification about your cancellation reason.
However, since we didn’t receive any response from you, the subscription was renewed automatically.

In any case, we’ve already reached out to resolve this situation. Your subscription has now been canceled, and the refund for all subsequent charges has been processed.

If you still have any questions, please email us at vipsupport@ultiself.com - we’ll review your case as a priority and ensure a proper resolution. Thanks!

Rated 1 out of 5 stars

unauthorized charges continue after…

unauthorized charges continue after cancellation”

October 11, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

Hello! First of all, I’d like to point out that all purchases and renewals can only be completed after the user confirms them.
After double-checking the details, it appears that you purchased a monthly auto-renewable plan. By confirming the purchase, you also agree that the subscription can only be canceled through the proper method.

In any case, we’ve already reached out to resolve this situation. Your subscription has now been canceled, and the refund for all subsequent charges has been processed.

If you still have any questions, please email us at vipsupport@ultiself.com - we’ll review your case as a priority and ensure a proper resolution. Thanks!

Rated 1 out of 5 stars

These are scammers 100%

These are scammers 100%. I had the same story as many other people who left their review. I NEVER agreed to subscribe. After I decided to take a trial 4 weeks and see what the app offers, I was immediately charge $9,99, and after a few minutes $49,99. I didn't request/agree to this! After that I found all the negative reviews, and was shocked.
There's no way to cancel anything in the app.
After LESS than a month, they charged me again - I wrote to them and demanded to cancel subscription I never opted for, but no reply.
CANCEL my subscription now, and give me my money back, now. You're a disgrace.

October 11, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

We’re truly sorry to hear about your experience - we completely understand your frustration. This situation doesn’t reflect the level of transparency and support we aim to provide at Ultiself.

To clarify, Ultiself is not a scam. All payments are processed with explicit user authorization, and subscription terms are always displayed before confirmation. It sounds like there may have been a misunderstanding with the trial setup, and we’d like to fix this for you as quickly as possible.

We’ve already issued a refund and cancelled your subscription, so you won’t be charged again. Please check your payment method within the next few business days to confirm the refund has been processed.

We sincerely apologize for the inconvenience and frustration this caused. Your feedback is invaluable - we’re taking steps to ensure our process is clearer for all users moving forward.

Rated 1 out of 5 stars

Urgent action is required

Urgent action is required. This application should be immediately removed from the App Store, and a criminal investigation should be initiated. The use of a non-cancellable subscription model without a valid legal contract is unlawful. Misleading users by instructing them to cancel through the App Store when that option is not available constitutes illegal business practice.

October 1, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

We take your feedback very seriously and understand how frustrating your experience must have been. However, we want to clarify that Ultiself operates legitimately and fully complies with App Store policies - including user consent before any payment is processed. We never charge users without authorization.

Please reach out to us at vipsupport@ultiself.com with details of your case (and, if possible, a screenshot of the charge), so we can personally review and resolve it. We are committed to transparency, fair practices, and ensuring every user receives the support and clarity they deserve.

Rated 1 out of 5 stars

Till this day the never gave me back…

Till this day the never gave me back the money that illegally took from my bank account , they sent a reply for just only people to see that they would return the money and they apologize , it’s all lies they never returned the money

September 25, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

We’re truly sorry to hear about your experience and the frustration this has caused. We completely understand how upsetting it is to feel like you’ve been charged unfairly - that’s never the experience we want for our users.

After reviewing your case, we’ve already processed your refund and confirmed the cancellation of your subscription. It can sometimes take several business days for the refund to appear, depending on your bank’s processing time.

We appreciate your patience and understanding, and we hope this resolution helps rebuild your trust. If you have any further concerns, please don’t hesitate to reach out to us directly at vipsupport@ultiself.com - we’ll make sure you’re fully taken care of.

Rated 5 out of 5 stars
Invited

Ultiself keeps me "on track".

It keeps me "on track" and supports my mental health in a positive way. I was recently diagnosed with ADHD and have tried other platforms. However, Ultiself has demonstrated to be more intuitively aligned with my personal/career goals - in addition to helping to lower my anxiety.

October 7, 2025
Ultiself logo

Reply from Ultiself

Thank you so much for sharing your experience! We’re truly happy to hear that Ultiself is helping you stay on track and positively supporting your mental health. It means a lot to know that our app provides real value for users managing ADHD and looking to balance both personal and professional goals. We’ll continue improving Ultiself to make it even more intuitive and supportive for your daily growth. Keep going - you’re doing great!

Rated 5 out of 5 stars
Invited

Great tracking app

It"s simple and practical. It's like a game.

October 6, 2025
Ultiself logo

Reply from Ultiself

Thank you so much for your feedback! We’re really glad to hear you’re enjoying Ultiself. Our goal is exactly that - to make personal growth feel simple, practical, and even a bit fun, like a game where every small win counts.

Rated 1 out of 5 stars

Scummers

This app looks like Scummer attack: your subscription to this app can appear from nowhere, but it is hard to cancel it upon request. No recomended!

October 5, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

Thank you for taking the time to share your feedback. We’re genuinely sorry that you’ve had such an impression - we completely understand how frustrating this can feel.

We want to make it clear that Ultiself is not a scam. We never create subscriptions without user consent. All payments are processed after user receives full information about purchase.

Please reach out to us at vipsupport@ultiself.com with a short description or screenshot of your issue - our support team will review your case personally and make sure everything is resolved quickly and transparently.

Rated 4 out of 5 stars

Love the reminders and how smooth…

Love the reminders and how smooth everything runs. Feels very polished.

October 2, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

We’re really glad you’re enjoying the reminders and the smooth experience! Our team puts a lot of care into making Ultiself intuitive and polished, so it’s great to hear that it’s working well for you. Thanks for sharing your feedback!

Rated 5 out of 5 stars

The AI suggestions are super smart…

The AI suggestions are super smart without feeling overwhelming. It feels like a coach that actually knows me. I can follow the recommendations without feeling pressured, and that’s a huge plus.

September 20, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

That’s fantastic to hear! We’re thrilled that the AI suggestions feel smart and supportive without being overwhelming. Our goal is exactly that - to guide you like a personal coach while keeping things simple and pressure-free so you can focus on making steady progress.

Rated 4 out of 5 stars

Since I started using it

Since I started using it, I finish tasks faster and procrastinate less. Small tweaks are making a huge difference. I feel like I’m finally in control of my schedule, not the other way around.

September 4, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

That’s awesome to hear! We’re so glad Ultiself is helping you take control of your schedule and beat procrastination. Small, consistent improvements truly make the biggest impact - keep it up, you’re on the right path!

Rated 1 out of 5 stars

Negative

Negative!
Worst thing happened to me on Instagram
I clicked on ad i was so feeling good to do some changes in body nd routine
These guys say they make 9$ best plan for 4 week nd then they charged me 9$ first then 57 $ which i never initiated
Cancel my this plan nd refund back

October 6, 2025
Unprompted review
Ultiself logo

Reply from Ultiself

We’re very sorry to hear about your experience - we completely understand how disappointing and frustrating this must have felt. All payments are confirmed by the user before processing, but sometimes the subscription setup may cause confusion, and we take these cases very seriously.

We’ve already processed your refund and cancelled your subscription, so no further charges will occur. You should see the refund reflected in your account within a few business days.

If you still don’t see the refund confirmation, please reach out to us at vipsupport@ultiself.com with a screenshot of this review, and our support team will immediately send you the confirmation details.

We sincerely apologize for the frustration and confusion - your feedback helps us improve transparency and ensure a smoother experience for every user.

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