Turno Reviews 837

Mary was extremely sweet and helpful. She was quick to respond and was able to answer the questions about the ticket I have open and whether or not the upgrade for today was to fix the issue of upload... See more

I reached out to customer service and worked with Vincent to accomplish some tasks. He was great; he sent directions through their site for my learning and made the changes I asked for, saving me a lo... See more

Vincent was a tremendous help to me as I was getting started and needed specific answers. He didn't just say that information is not readily available, he went looking for the information and found it... See more

I have been using Turno from a cleaner's view since March 2025. The app is easy to use and set up. Customer Support is always wonderful. Mia and the team there always answer quickly and provide do... See more

"Claire has been a great support in the Turno team. She is always attentive, professional, and quick to help with any questions or scheduling needs. Her dedication and positive attitude make the proce... See more

Thalia was very helpful and polite and took care of my situation in a timely manner. I really appreciate the effort she put into helping me!

Claire and Ally were incredibly helpful as I learned how to use the Turno platform. They answered all my questions clearly, explained how the system works, and gave me helpful tips to avoid confusion... See more

We were very pleased with Faye's assistance today when attempting to integrate our AI tool into Turno. She very quickly assisted us with having an API key generated and sent out to us within just a f... See more

Vincent was very attentive to the issue I was having. He asked important questions to get to the root causes. He was very professional and nice. Vincent is a keeper!

Willy at Turno is amazing, as is their whole team. They are easy to communicate without the needless pleasantries (that are not so pleasant, but a big time waste)... while still completely polite and... See more

Mary was extremely helpful and thorough. Not only was she able to quickly identify and address my issue, she was also gave me excellent advice on how to address the situation should it happen again. I... See more

Richard and Andrew are wonderful! Turno has made my life so much easier. Managing an STR is not a small job, and finding reputable cleaning crews is critical to the success of the business. Getting... See more

Thanks Gustaf!- Quck response & fix. Appreciate your help in getting my cleaner into Turno and quickly solve the issues :)

Oh my goodness, I've been overwhelmed by the Turno app. I'm embarrassed to admit, I'm not tech savvy and Vincent was very helpful, understanding and patient with all the question I had for him. He... See more

Vincent was a big help today when trying to adjust my settings on Turno. Vincent knew exactly what I was asking for and provided me with a quick response and screenshots to even make it easier for me.... See more

Faye was very active and responsive to my issues. She was there to discuss the reasons why my calendar took a little while to sync and discussed with why I couldn't add past projects. She even went ah... See more

Experience with Turno support was great! Ally resolved the situation quickly and efficiently, turning a headache into a quick solution. Definitely keeps me using the app! I hope to have her again if I... See more

Vincent gave me the guidance and knowledge to make my business grow. Very imformative, knowledgable, and definitely should be considered in management if no already. Thanks for the advise and it will... See more

Everything is maintained and executed in an orderly and overall efficient manner. Customer service has always been prompt and thorough in resolving any inquiries and/or concerns—most recently I was as... See more

Percy absolutely rocked it helping me out with a negative review I didn’t deserve!! All from a not so kind individual who didn’t like the fact I chose not to come back and work with him again. So i... See more

Gustaf was able to gather all of the information needed to see if what I wanted to do was possible in the app. He was very informative and went above and beyond with answering several questions I had... See more

Agent Gustaf was quick to respond to my questions, and took the time to make sure on both my end, and my clients end that things were in order. Also explained what I needed to do in clear, and underst... See more

Vincent was the sun on a cloudy day! He has excellent customer service skills and helped me tremendously with a problem that I was having. I’m giving Vincent a ⭐️5 star review. He’s an awesome person... See more

The helpful support In the Turno app has been a great help. Claire helped me today, tracking down why a clean didn’t come in as a same day arrival. Appreciate the app and the have great support!

Great communication, easy platform to use, and their support team responds quickly. Richard was very helpful, polite, and followed up with me. 5⭐️ rating for amazing customer service for Richard!

Thalia was so great when I reached out with an issue, she resolved it quickly and had great customer service. I’ve been using Turno for a while and it definitely streamlines my day to day operations.

I reached out via chat to ask about some payment issues. Vincent was great at looking into my account quickly and said things should be back on track within a couple of days. The chat was such a great... See more

Great support from Mary—she resolved my Turno technical issue quickly. Clear, transparent communication from start to finish. Mary deserves 10 stars.

Their support is top tier! It's easy to get support and they're proactive with doing things on your behalf. Faye is one of the best support you can ask for, she's very knowledgeable!

Mary answered my question right away. Her response was very thorough. I have been using the Turno app for over a year. Anytime that I've had questions, the support team has always been responsive and... See more

Ally and Andrew were responsive and helpful. I was having trouble connecting a new property and a new cleaner and they solved the issue. Nice to have help only a click away.

Vincent is a great customer service rep. He fixed the problem that I was having with the app in seconds

Vincent is always great with helping me! He is nice and respectful and always willing to take the time and energy to help me understand. So thankful!

Thalia, was very helpful and patient. She answered all of my questions, which gave me great clarity on what I had asked do!!!! ​

Gustav was quick to respond to my issue and solved it very quickly. Turno's customer support is the best I've come across in recent times.

Gustaf helped me understand the new update with the instant payouts. Wonderful service. Thank you

Thank you Richard for helping resolve my issue within minutes. You were great, very helpful.

Tate was awesome! He was extremely knowledgeable and resolved my issue quickly.

Ally was invaluable and responded to all my questions. Thank you.

Faye and Riley were amazing and super helpful. I appreciate their willingness to assist

Mary was absolutely amazing! She helped me resolve a cleaner assignment issue quickly, professionally, and with such kindness. She walked me through every step with patience and made what felt like a... See more

Faye went above and beyond for me, I'm new to Turno so trying to navigate was difficult. Faye listened, understood, verified and did EXACTLY what I needed. She took the weight off my shoulders, handed... See more

I was a bit put off at first by Turno, when I called their number and they immediately connected me to chat instead. I prefer to speak to a real person. However, I realize that the chat feature is act... See more

Ally was very helpful and very kind. Answered all of questions quickly and efficiently

Turno has been super helpful for keeping our cleanings organized and on track. The platform’s easy to use, and anytime we’ve had questions, support has been quick to jump in. Steven especially was awe... See more

Customer Service – Operator Mary! In times when individualism is gaining ground and need has become a daily reality, we immigrants continue to challenge ourselves every day. We search, we m... See more

Vincent was absolutely amazing! He handled everything so quickly and efficiently, making the entire process smooth and stress-free. His responsiveness and professionalism truly stood out, nothing wa... See more

Gustaf from Turno support team helped me to solve my problem with Turno App fast and efficiently. Gustaf were super supportive and friendly. I asked for support not for the first time and they alway... See more

Great Support from Percy. Percy was incredibly helpful as I learned how to use the Turno. They answered all my questions clearly, explained how the system works, and gave me helpful tips to avoid c... See more