A Great Team of Customer Support Professionals!
I was a bit put off at first by Turno, when I called their number and they immediately connected me to chat instead. I prefer to speak to a real person. However, I realize that the chat feature is actually really nice. I can just put in my question, and keep working while I wait for someone--a real person--to connect. (It doesn't take long for them to connect.) It has proven to be very helpful as I navigate this new site. Today Richard was extremely helpful. I came across a problem that would have taken me hours to figure out if I did not have the option of reaching out by chat. Richard was very friendly and polite, and had my problem resolved lickety-split! I can see that Turno has put together a great team of customer support professionals. I'm super grateful to have them! Thanks, Richard!