True Classic team is an amazing brand that is exactly what I needed as I get older. Simple, comfortable, consistent. Helps me to feel better about how I look. Only thing holding back from 5 stars is t... See more
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Brandon at the mall of America store was incredibly helpful! Coming to the store and being able try on before buying is great!
I love this shirts!
Thanks!
Reply from True Classic
great product- best jeans, ever. Terrific service- shipping problem resolved quickly.
Reply from True Classic
Great shopping experience. The jeans are the best I ever bought. As comfortable as can be and they look great. I would definitely recommend.
Reply from True Classic
The customer service is exceptional at True Classic. They went above and beyond to resolve an issue with my order. I love the style and quality of all their clothing.
Reply from True Classic
True Classic team is an amazing brand that is exactly what I needed as I get older. Simple, comfortable, consistent. Helps me to feel better about how I look. Only thing holding back from 5 stars is that they are still figuring out some of their apparel. They have the tees and polos down. Their Jeans have also been amazing. I only struggle with the boxer briefs due to them coming apart too quickly at the waist band and their button up shirts and khaki pants are a wrinkle bomb after washing and takes a lot of time for me to iron. Once they figure out these issues, they will be unstoppable and about the only brand I would wear.
Reply from True Classic
I found this company earlier this year and tried out a pack of their t-shirts. Now, 8 months later, most of my wardrobe is True Classic. I’ve got their gym shorts, linen shorts, joggers, chinos, jeans, hoodies, polos, and LS tees. Everything has fit really well, washes well, and makes me look great. Their clothes are very flattering and there are no logos which I appreciate. Shop their sales and you won’t regret it all.
Reply from True Classic
Great customer service. Quick response and quick fix for a small issue. Love that brand!
Reply from True Classic
Service seemed good until I went to pay... they rang everything through and requested that I submit an online review....I go to pay with cash and they then inform me that they do not accept cash, only debit or credit! This is a physical store in the FSM! No signage indicating that they do not accept physical legal tender! This is extremely poor service! Thanks for wasting my time! I'm the customer in an actual store... how about I decide how I want to pay. I will not buy anything from true classic again.
Reply from True Classic
I got a True Classic T shirt. I did not have time to wash it once. It unraveled after wearing it 4 days. Just after 4 days the collar came off. I never experienced that before with any other T shirt. Those True Classic T shirts are pure crap.
I had received them as a gift from my son. So no, I did not purchased them myself. Sure, they felt great when I tried them on, but the quality of the stitching is dismal. True Classic reached out to me to verify I actually purchased them myself. No, I did not. My son did. It makes no difference, it does not change the fact those T shirts become rags within a week.
Reply from True Classic
It has been 3 weeks and still waiting / haven’t received order. I was the one to need to follow them up as the tracking number they sent didn’t exist initially and now it’s just been weeks more. Their reps send you follow up emails to say it’s still in transit but it’s not really helpful. Would not recommend so far.
Update: just got email from trustpilot that they need all my order info or can claim I am not a real review. Provided however makes me wonder how many they pull down.
Reply from True Classic
The customer service at True Classic is one that other companies should model themselves after. My order wasn't trackable at first and True Classic saw that it wasn't shipped yet even though I had gotten an email stating it was. When I looked at my order, I saw that I had made a typo in my address and thought maybe that affected the delay. Even so True Classic accepted responsibility and sent a replacement order; who does that in this day and age? I will continue to order from True Classic because of their customer service and because of the quality of the Ts. Thank you, True Classic employees!
Reply from True Classic
Start off great, end up not so great after afew washes. Some survive, some don't.
There's no consistency - I order a few medium tshirts, but some are near skin tight, whilst some are a bit baggier.
White athletic t-shirts crinkle in the wash, whilst other athletic t-shirts in different colors don't.
Reply from True Classic
Antonio was an excellent help! Was my first visit to the store. I am a long time internet customer. I went in the store wirh a concern about my last shipment. The Heather Grey shirts which ive ordered before were shorter in length than previous orders. Different colors of the same style I received the the shipment were of normal length. Only the Heather Grey shirts were effected.
Reply from True Classic
I love this store. The Vegas store is cozy and cool. My only gripe is they need to order more size large shirts in black and white. That has to be their most popular size.
Reply from True Classic
My husband loves this brand! Everything is very comfortable
Reply from True Classic
⭐️⭐️⭐️⭐️⭐️
I had a great experience at True Classic today! Antonio was incredibly helpful—he went above and beyond to make sure I found the right fit and style. He was patient, knowledgeable, and made the whole shopping experience easy and enjoyable. Definitely appreciate the great service—thank you, Antonio!
Reply from True Classic
Kali was an awesome person to help me!
Reply from True Classic
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