Travel Defenders Reviews 1,623

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently express high satisfaction with the company's staff, service, and prices. Consumers appreciate the excellent customer service and user experience provided. The consensus among reviewers is strong, indicating a consistently positive sentiment across these key areas. People frequently mention the staff's knowledge, patience, and helpfulness in addressing their questions and concerns. Reviewers value the agents' ability to clearly explain policy details and assist them in selecting the most suitable options for their needs. The ease of the process and the availability of various options to meet different budgets are also appreciated by consumers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Quick response and very reasonable for my trip as l will depend on you if anything goes wrong! Feel protected for my adventure. Don't let me down if things go awre! Good job.

Rated 5 out of 5 stars
Verified

Very helpful, thorough and very very patient when explaining all the options. I did not feel pressured and felt very taken care of. Always polite and friendly.

Rated 5 out of 5 stars
Verified

Very helpful, answered all my questions in a straight , understandable manner. Jennifer is an asset to your company. Facilitated a policy purchase.

Rated 5 out of 5 stars
Verified

All I had to do was answer a few questions about my travel and I was presented with multiple options. Signing up was easy and I got my documentation right away. Would use them again!

Rated 5 out of 5 stars
Verified

I've used Travel Defenders for the last several years. The customer service reps are well versed and easy to work with. Today I worked with Duncan who was able to help me purchase the best trip insura... See more

Rated 5 out of 5 stars
Verified

Great Customer Service from Representative Amanda! She went over the policy every line item! Answered all my questions and assisted me in getting my policy. Excels in Customer Service and goes the ex... See more

Rated 5 out of 5 stars
Verified

Maranda was extremely pleasant and helpful. The recommended policy was much cheaper than several other options which I really appreciated. She also helped me with insurance for our daughter who is a... See more

Rated 5 out of 5 stars
Verified

this is the third year i've bought insurance thru travel defenders so the process was easy. shana just looked up our last policy and we purchased basically the same policy with an increase in of the... See more

Rated 3 out of 5 stars

Travel Defenders simplifies the search for affordable travel insurance by comparing rates from over 30 providers. Their easy to use platform helps you find a plan that suits your trip & budget.

Company replied

Rated 5 out of 5 stars
Verified

Actually, I’m pleased with my conversations with Carolyn and Maranda that made me feel safe with going a head with the purchase of medical insurance for an upcoming trip to France. Both ladies were he... See more

Rated 5 out of 5 stars
Verified

Travel defenders. Best, service for Travel insurance..I was. Looking at lots Travel insurance. Defenders gives me The coverages what I was looking for The price was the lowes... See more

Rated 5 out of 5 stars
Verified

Don was great to work with. He answered and explained all of our questions and made sure we understood what we were purchasing. Excellent customer service Also Amanda returned my call. Thanks

Rated 5 out of 5 stars
Verified

Extremely simple to understand. I had excellent information to make a quick and easy decision. All reviews I previously read were right on. Thank you!

Rated 5 out of 5 stars
Verified

Already had the same type policy for another vacation coming up in September. It made sense to repeat the experience for our next trip which we just booked.

Rated 5 out of 5 stars
Verified

Christianna listened to the rather complicated requirements for 3 people on the same trip requesting separate policies. She was very knowledgeable and answered all questions in a precise and easy to... See more

Rated 5 out of 5 stars
Verified

High Recommend Amanda - I worked with her last year and she is knowledgeable and good with details!!!!! Asked for her again this year and she called me back quickly !

Rated 3 out of 5 stars
Verified

After taking with an agent, I was told that I would receive 3 emails within the next 2 or more hours. I purchased a plan on 7/29/2025. Today is 7/30/2025. I received only one email regarding my poli... See more

Company replied

Rated 5 out of 5 stars
Verified

It was really easy to obtain my travel insurance and I had a lot of inexpensive options. It was an easy process and now I have piece of mind fir my trip.

Rated 5 out of 5 stars
Verified

Jason was extremely helpful and went over everything and explained. Awesome service from him

Rated 5 out of 5 stars
Verified

I was pleased to speak with 2 knowledgeable women who were able to answer all my questions. It can be confusing. They were friendly and helpful.

Rated 5 out of 5 stars
Verified

Duncan was polite and courteous. He listened to my questions and answered them promptly. He was not pushy, which is a plus for me, and understood exact what I was looking for.

Rated 5 out of 5 stars
Verified

Very pleasant representative (Destiny) helped us purchase our travel insurance policies for upcoming trip to Norway

Rated 5 out of 5 stars
Verified

My dealings with Travel Defenders was incredible. My husband passed away while we were on a cruise. They were attentive, professional and addressed all the insures I had. They kept in touch with me... See more

Rated 5 out of 5 stars
Verified

My initial questions were answered by Caroline via a chat session and she was able to answer those questions and set up a call from an agent, Felicia who was able to answer additional questions and is... See more

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Company details

  1. #13 of 103 best companies in Insurance Agency
  2. #28 of 185 best companies in Financial Consultant
  3. #23 of 189 best companies in Travel Agency
  4. #3 of 25 best companies in Travel Insurance Company

Written by the company

At Travel Defenders, we work to get you the coverage you need at a price you can afford. By comparing rates from over 30 travel insurance plans, we're able to do just that. To get started, we'll ask for information about your trip and yourself. This is so we can give you the most accurate quote. We'll use the information you provide to get trip insurance policies and rates from all our insurers for you to easily compare and filter to your preferences. You choose the policy that fits your needs and your budget. It's as easy as that.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars
Verified

felicia help a lot

September 5, 2025
Travel Defenders logo

Reply from Travel Defenders

Thank you for sharing your experience with us and thank you for your business! What could we have done to earn a 5-star review? Safe travels!

Rated 5 out of 5 stars
Verified

Travel defenders is best for Travel

Travel defenders. Best, service for
Travel insurance..I was. Looking at lots
Travel insurance. Defenders gives me
The coverages what I was looking for
The price was the lowest in the internet. Ex

September 5, 2025
Rated 5 out of 5 stars
Verified

Great Customer Service

Great Customer Service from Representative Amanda!
She went over the policy every line item! Answered all my questions and assisted me in getting my policy. Excels in Customer Service and goes the extra Mile.

September 4, 2025
Rated 5 out of 5 stars
Verified

Travel Defenders Provides Great Service

My initial questions were answered by Caroline via a chat session and she was able to answer those questions and set up a call from an agent, Felicia who was able to answer additional questions and issue the policy. Very smooth process.

September 2, 2025
Rated 5 out of 5 stars
Verified

Many Options Offered

Christianna listened to the rather complicated requirements for 3 people on the same trip requesting separate policies. She was very knowledgeable and answered all questions in a precise and easy to understand manner for those of us not in your industry.

August 28, 2025
Rated 5 out of 5 stars
Verified

Extremely pleasant & helpful

Maranda was extremely pleasant and helpful. The recommended policy was much cheaper than several other options which I really appreciated. She also helped me with insurance for our daughter who is accompanying us for part of the trip. It was quick, easy & reasonably priced.

August 28, 2025
Rated 3 out of 5 stars

so so for me

so so
price huge for me

August 1, 2025
Unprompted review
Travel Defenders logo

Reply from Travel Defenders

Thank you for sharing your experience with us. What could we have done to earn a 5-star review?

Rated 3 out of 5 stars

Travel Defenders simplifies the search…

Travel Defenders simplifies the search for affordable travel insurance by comparing rates from over 30 providers. Their easy to use platform helps you find a plan that suits your trip & budget.

July 3, 2025
Unprompted review
Travel Defenders logo

Reply from Travel Defenders

We appreciate you sharing your experience. It's great to hear that our platform helped simplify your search for travel insurance by providing options that suit your trip and budget. Thanks for your feedback! Although we do not sell plans from over 30 providers we do sell from some of the top travel insurers in the business. What could we have done to earn a 5-star review? Safe travels!

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