The Zebra Reviews 2,310

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their exceptional service, noting their patience, knowledge, and ability to clearly explain insurance options. Consumers appreciate the agents' professionalism and the personalized attention they receive, with many highlighting specific representatives who went above and beyond to find the best coverage. People also value the ease and speed of the process, particularly when comparing quotes from multiple companies. The company's service is frequently commended for its efficiency and user-friendliness, enabling individuals to quickly identify suitable insurance options. Reviewers are pleased with the competitive prices and the value for money they find, often saving a significant amount compared to their previous policies. The ability to easily compare prices and customize coverage to meet individual needs is a major advantage for consumers.

Based on these reviews

Rated 5 out of 5 stars
Invited

I like when problems come in life .someone take action solve the problems with out irrational feelings. Whatever it takes give attention and focus to help others .Iwas connected different sites but... See more

Rated 5 out of 5 stars
Verified

You got me out of paying $108 a month for car insurance, I had several places to choose from that were all under $100 many 50% cheaper, even the General who told me I couldn’t go lower than $108 as a... See more

Rated 5 out of 5 stars
Verified

Loved being able to have all options available for comparison from my PC. Made decisions quick and simple without all the trips I used to make to talk to different agencies and compare. Added a 3rd... See more

Rated 5 out of 5 stars

I would recommend Zebra for all your insurance coverage needs for home and auto. I called and spoke to Lana Warren who was extremely helpful and I was able to get my auto coverage for cheaper then I e... See more

Rated 5 out of 5 stars
Verified

David Roger’s, took his time to explain my options and made me feel like it was no pressure at all. Given the knowledge he had about which insurance would suit me best and what would help with being b... See more

Rated 5 out of 5 stars
Verified

I dealt with Chelsey and another person on two different days. Chelsey was the closer. She assured me that I was buying a full coverage policy for my financed vehicle. I have never bought insurance o... See more

Rated 5 out of 5 stars

I had been seeking Home Insurance for 2 months, in one3 day, less than hour, working with Cassie Greenwood at Zebra Insurance was a game-changer. As someone with a high-risk property in rural Alabama,... See more

Rated 5 out of 5 stars

Elizabeth literally knocked the boots house down with her customer service. Sold me an amazing roadside policy, and slayed the whole time. #thezebra4life #eatmyheartout #iwillbeback

Rated 5 out of 5 stars

Sean was great to work with, explained so many diffrent options to us. I spent two days typing my info to insurance companies them selling my info. Sean assured me Zebra doesnt do that. He was also a... See more

Rated 5 out of 5 stars

Earnest was super helpful!!! I can't believe how stressed I was before calling the zebra. Earnest was incredibly helpful and lighthearted. He walked me through the different options and helped me find... See more

Rated 5 out of 5 stars
Verified

Senior Insurance I was able to find very affordable insurance easily using this website. However, there was one thing I didn't like, was that some of the insurance companies didn't display their quo... See more

Rated 5 out of 5 stars
Verified

Awesome stuff! Saved over 50% on my policy. Felt too good to be true.. but it wasn't for me. Thank you. Two different quotes were presented that were literally half the cost of my current plan but one... See more

Rated 5 out of 5 stars

Earnest Foster is very professional. Nice to know that with life complications and how stressful things can be Earnest made this process easy. I will keep his name in mind when I hear anyone needin... See more

Rated 5 out of 5 stars
Verified

Sylvia Sharp, the advisor was absolutely amazing!! She was patient and understanding when I had to tend to my crying toddler, she was compassionate and understanding of my situation. And so VERY help... See more

Rated 5 out of 5 stars
Verified

Great Customer Service! Very knowledgeable staff. She was able to find me car insurance and homeowners insurance quickly and without the hassle of all the paperwork. Save me thousands of dollars! High... See more

Rated 5 out of 5 stars
Verified

I had a great experience with Zebra- it was time to renew my auto insurance and I thought I’d check rates. I ended up calling in and had a wonderful rep who helped me renew the same exact coverage for... See more

Rated 5 out of 5 stars
Verified

You are able to pull quotes from multiple insurance companies at once. You can adjust the coverage and deductible to suit your needs. It’s very convenient and saves you a lot of time.

Rated 4 out of 5 stars
Verified

Price is all that matters. Until you business owners get it , the Chinese companies will take all customers away from you because you are still on that customer service BS. We ONLY want lowest price... See more

Rated 5 out of 5 stars
Verified

Rachel was so nice and took the care and time that I needed to make the best choice for me. She was an extremely pleasant and patient lady, and it made my experience that I initially dreaded into a pl... See more

Rated 5 out of 5 stars
Verified

Nehemiah was great! He was professional, personable, knowledgeable and helped me get the best deal possible. I called Zebra because I received an email with a great quote. However, after Nehemiah fini... See more

Rated 5 out of 5 stars

I called Zebra to setup autopay and Joe W. provided fast and friendly service. He even called Mendota insurance to make sure payments didn’t bill twice. He also removed prior autopay cards from the a... See more

Rated 5 out of 5 stars

The perfect agent is what made my experience great she was very refreshing. It’s been a long time since I’ve dealt with someone that is well put together like that when it comes to underwriting and my... See more

Rated 5 out of 5 stars
Verified

My representative I chatted with by text, Cole S. Gave me a quote from West Insurance or something but told me he could get me a cheaper rate from GEICO and it was nearly half the monthly cost. Very h... See more

Rated 5 out of 5 stars
Verified

Zebra gave me all the tools I needed to zero in on the best auto insurance option to meet my needs. The process was quick and efficient. The whole experience was very user intuitive.

Rated 5 out of 5 stars

Best Friendly, courteous ,and knowledgeable, and Most sincere,kindest soul and very informative and genuine customer service I have Ever received by any or any insurance company Ever,especially in thi... See more

Rated 5 out of 5 stars
Verified

Quick and easy everything explained in details so you know what to expect with your coverage. I highly recommend.

Rated 5 out of 5 stars
Verified

Joe guided me through the process for shopping for homeowners insurance. He worked with me for over an hour to get the best premium and navigate challenges and provide support. I’m so grateful for his... See more

Rated 5 out of 5 stars
Verified

Finding low rates was the most important but getting them from a nationally recognized company was best of all. Very easy to navigate the sites and quotes were readily available and fast

Rated 5 out of 5 stars
Verified

I got the best rates over other websites I used. It was very user friendly and budget friendly. I started my quote and search online then verified it over the phone before selecting my policy. I was h... See more

Rated 5 out of 5 stars
Verified

This process was unlike ANY other insurance broker! It was quick and easy! It found a policy for me that saved me over $30/month! And you have the option of buying direct or through them - unheard... See more

Rated 5 out of 5 stars

It was great working with Kayla very helpful very patient and understanding in helping me get the best possible quote for my situation and it was a speedy process. Thank you again.

Rated 5 out of 5 stars

Aiden P was amazing! I have never purchased online before and was quite anxious about it. Aiden made the process so quick and smooth I couldn't believe it. Even got me a great rate!!! This is what... See more

Rated 5 out of 5 stars
Verified

Sergio was very patient knowledgeable and helpful. Thank you for getting my costs 50% lower than with current policy.

Rated 5 out of 5 stars

The Zebra made it super easy to find car insurance and FAST... I really appreciate it. I really like the commercials on t.v too for The Zebra. Thank you so much!

Rated 5 out of 5 stars
Verified

You found a company, Bristol West that added important parts to my insurance and cost half of what I was supposed to pay with the company I had.

Rated 5 out of 5 stars
Verified

The Zebra was able to find me a much cheaper auto policy and complete the policy less than half an hour.

Rated 5 out of 5 stars
Verified

She was very patient with this old lady that doesn't know much about this smart phone.

Rated 5 out of 5 stars
Verified

only pertinent questions for auto ins good web site

Rated 5 out of 5 stars
Verified

So, I had a long telephone call with the agent helping me setup new auto insurance for my vehicles. As long as several hours it took to set everything up, my experience was pleasant and never frustra... See more

Rated 5 out of 5 stars
Verified

very easy to compare prices and then i was able to buy the policy online very easily through their portal that linked to the chosen company.

Rated 5 out of 5 stars
Verified

I love thezebra.com!! They do all the price comparisons for you and don’t charge a fee!! They’re knowledgeable and friendly. You’re cheating yourself if you don’t get your stripes!! (pun intended)

Rated 5 out of 5 stars
Verified

The agent understood my needs after talking with me,and got me the best coverage for my needs he was very polite,easy to talk with and knowledgeable

Rated 5 out of 5 stars
Verified

This was the best way I found my insurance through zebra it gave me better quotes than every place else I went through I didn't have people calling me asking to sign up for insurance through them

Rated 5 out of 5 stars
Verified

There were some issues with signing and Elaine worked with me on each issue. Moreover, she helped me with every question I had and was wonderful. I ended up with a very good deal, Color me, Pleas... See more

Rated 5 out of 5 stars
Verified

Sylvia Sharp was probably the best customer service rep that I've ever dealt with with insurance she's a star and I appreciate everything she did for me. I will definitely do business with her in the... See more

Rated 5 out of 5 stars
Verified

Zebra listed and compared prices with all kinds of the insurances. I would’ve never known that there were other insurances that were cheaper than what I’ve had in the past if it wasn’t for Zebra. I wi... See more

Rated 4 out of 5 stars
Verified

I had such a great experience working with Lana on my car insurance. She was professional, patient, and took the time to explain everything clearly so I could make the best choice. She went above and... See more

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Company details

  1. #67 of 103 best companies in Insurance Agency
  2. #25 of 38 best companies in Auto Insurance Agency
  3. #6 of 22 best companies in Home Insurance Agency
  4. #25 of 34 best companies in Insurance Broker
  5. #2 of 5 best companies in Renter's Insurance Agency

Written by the company

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com. Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Extremely helpful

As a first time car-purchaser and single mom trying to become independent, The Zebras customer service staff could not have been any more patient and informative! Answered all my questions, granted a few wishes, AND MOST IMPORTANTLY SAVED ME A TON OF MONEY! Would definitely recommend!

October 13, 2025
Rated 5 out of 5 stars

The staff was friendly

The staff was friendly, responsive, and genuinely cared about my needs. I felt heard and supported throughout the process, which made everything run smoothly. The environment was also professional and well-organized, which helped build trust right away.
What is this company doing well?
The company excels at clear communication and customer service. They follow up promptly, explain things clearly, and make an effort to ensure you're satisfied. That attention to detail and personal touch really sets them apart.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Ernest was great he helped me get…

Ernest was great he helped me get exactly what I needed and was very respectful he was also very happy and found joy in his job that he could help people it may not seem like much to some people but to me it meant the world right now will always use this for my family in the future and friends

October 13, 2025
Rated 5 out of 5 stars

Great service by Sean Duncan

The attention, knowledge and patience that Sean afforded me through the entire process, which was convoluted because of some of Progressive's process, was great and very appreciated. Thanks much, Kevin

October 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Dave Ramsey indicated we could lower…

Dave Ramsey indicated we could lower our auto insurance by going to this site. He was absolutely correct! Mr. Alexander was very helpful, patient and customer service oriented. I will be telling friends to use the site because it is well worth it!

October 11, 2025
Rated 5 out of 5 stars

Just like it said!!

Just like it said!!!
Quotes for free. And it was free!! Very diverse amount of quotes. The best prices I've seen for auto insurance. I would recommend to a friend.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Thank you Jean for your help.

Ms Jean was incredibly helpful and very knowledgeable and professional.
I enjoyed working with her on my insurance policy. And I will recommend her service to my family and friends. She deserves the rating of 5 stars. Because she did give a 5 stars service. Thank you.

October 10, 2025
Rated 5 out of 5 stars
Verified

So I spoke with Earnest today at Zebra…

So I spoke with Earnest today at Zebra an I'll admit it made shopping for insurance easier then I ever believed. At first I was gonna call geico then progressive 1st but took a chance with zebra which I had never heard of before. Thats where Earnest came into play an not only did he shop all the company's for the coverage I wanted an did find me a lower cost then either of the 2 companies I was about to call but he also got me unlimited roadside assistance for cheaper then my AAA cost so I was able to cancel them right after. It really was the best experience I've ever had shopping for auto insurance which lets admit noone likes to do. Thanks Earnest I appreciate all your help yesterday. Take care an expect a call from my son soon.

October 10, 2025
Rated 5 out of 5 stars
Invited

I like when problems come in life…

I like when problems come in life .someone take action solve the problems with out irrational feelings. Whatever it takes give attention and focus to help others .Iwas connected different sites but they don't come to the point showing them self how great they are.

October 10, 2025
Rated 5 out of 5 stars
Verified

Great company

Quick and easy everything explained in details so you know what to expect with your coverage. I highly recommend.

October 10, 2025

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