Thank you Helen for booking our great holiday to Madeira. It was everything we could wish for. Lovely temperatures, luxurious hotel, delicious food, spectacular scenery and interesting places to visit... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
At the Holiday Fixer, we aim to make your holiday dreams come true Whether you are looking for adventure and excitement or rest and relaxation, the Holiday Fixer can help create your dream destination package. We specialise in luxury holidays, adding in a concierge service where requested and taking care of details such as lounge passes, car hire and any activities that need to be pre-booked. We have the necessary experience and a wealth of contacts that allow us to find the best deals, the most exciting experiences and the most delicious places to eat and drink. A little local knowledge goes a long way! We’re not all about extravagance, however! We know the best family destinations, where to get the best snow for skiing and can tailor those trips that require a little bit of extra planning and organisation. Wherever you want to go, for whatever reason, we will work to create your perfect holiday. So, if you want your next getaway to be extra special, you need the Holiday Fixer! Just tell us what you want and let us make it amazing!
Three Colt St, E14 8HH, London, United Kingdom
I contacted Juliet following many recommendations, to find the perfect short notice honeymoon destination. She listened to what we were looking for and suggested many options. We stayed in the most fantastic hotel. I will definitely be using her services again.
Juliet our fantastic Holiday Fixer had everything planned perfect from start to finish. We have travelled around South Africa, from Cape Town to Stellenbosch and a wonderful safari in Kruger, and then on to Mauritius for a welcome break after all the travelling around. All our hotels were excellent with great service, with pick ups and drops offs timed perfectly. Juliet checked on us regularly to see that all was going well. She had a professional warm and caring relationship with us throughout, from planning right up to the end of our vacation. I would highly recommend The Holiday Fixer and especially Juliet for anyone planning on booking their next adventure.
Reply from The Holiday Fixer
Thank you Helen for booking our great holiday to Madeira. It was everything we could wish for. Lovely temperatures, luxurious hotel, delicious food, spectacular scenery and interesting places to visit. We particularly enjoyed the cable cars and Ronaldo Museum. Looking forward to booking with you again.
Reply from The Holiday Fixer
Decided to give the big holiday companies a miss and try local. Am very glad I did. Carrie took the time to learn what was important to all 3 of us when deciding on a holiday and put forward suggestions within our budget. It was really helpful having Carrie check us in for all our flights - one less thing to worry about when away. Thank you Carrie!
Reply from The Holiday Fixer
Juliet made the whole booking process seamless. She chose the most fantastic hotel for our trip and was constantly on hand to ensure everything was perfect. It was our anniversary whilst away and she organised our table reservations and also had a card left at the table for us - what a lovely touch! If you ar thinking of booking a holiday use Juliet for a hassle free experience!
Reply from The Holiday Fixer
I can’t say enough positive things about Juliet and my experience of booking a holiday through her. It was a complicated adventure type holiday and she was patient and organised with my planning and the itinerary we received was perfect. We went to Japan and thought it would be much harder to navigate than it was, but given all the information we received and the detailed plans it was actually really simple. Holiday of a lifetime I’d like to repeat every year if I could! Thank you so much Juliet, I’ve already recommended you to everyone who will listen. X
Reply from The Holiday Fixer
We have used Carrie's services several times now and would always reccomend her to friends and family. Nothing and I mean nothing is too much trouble. We made several changes to our most recent holiday that it must have driven her mad but she was always there with a laugh and a smile and made my life so much easier. She does so much for all her clients and she is just so helpful with a lovely way about her.
I cannot resommend her services highly enough - thank you Carrie for all that you do
Thank you to Carrie at the Holiday Fixer for yet another wonderful family holiday to Kalkan. Carrie was able to provide us with such a wealth of information from the time we booked our holiday to our return. She was mindful of our budget and managed to get everything so perfectly arranged. The villa was lovely in a great location with the most beautiful views. Thank you.
Reply from The Holiday Fixer
My daughter and I asked Carrie to arrange a special holiday to celebrate our birthdays this year, and she came up trumps! She listened to our ideas, worked with our thoughts, was creative with ideas and was extremely patient with my worries. Carrie included both of us in discussions and also involved her colleague who had personal experience of the resort to offer further guidance. She kept us up to date with information throughout the whole experience, checking in with us regularly and answering our on-going questions. She was perfect and we would happily return to her in the future.
Reply from The Holiday Fixer
Thank you for organising our holiday and for going above and beyond!
Reply from The Holiday Fixer
Having not been abroad for many years, we used 'Carrie at The Holiday Fixer' to help us choose location, book flights, transfer from the airport, accommodation, etc, and we couldn't be more pleased.
We had an amazing holiday which Carrie organised, and the holiday met all our requirements. We spent a fantastic 11 days in Cavtat, Croatia, in an amazing spacious apartment which had stunning views out to sea, Cavtat Town and surrounding islands.
Carrie was always on hand to assist with any queries we had, and we had an amazing holiday and created fantastic memories. Cavtat town itself is amazing, a beautiful harbour surrounded by restaurants, it was lovely to watch the world go by, watching the luxury yachts come and go.
We highly recommend Carrie at The Holiday Fixer and will definitely be in touch again to plan next years trip!
Reply from The Holiday Fixer
Adry was amazing from start to finish. She really listened to what we were looking for, for our honeymoon in the Maldives. She gave us a couple of different options to choose from within our budget, with lots of amazing things included. We had the most amazing time and it couldn’t have gone better. My husband and I would reccomend Adry to anyone looking to book a memorable bespoke holiday!
Juliet made the whole process of booking a holiday seamless. She listened to everything we wanted, sourced an amazing hotel at a great price and made sure we had good flight times too. I would never have got the same package trying to do it myself. Thank you so much Juliet!!
I contacted Carrie to ask about booking a holiday. Gave her requirements and she came back with 4 to look at . We chose what holiday we wanted after looking at her recommendations . From start to finish Carrie sorted our whole holiday , her attention to detail is second to none . She kept us up to date and took care of everything . We had a wonderful holiday it exceeded all expectations . The Hotel , The Team , the food and accommodation were brilliant . Definitely visit again and more importantly will be using The Holiday Fixer for future holidays .
Reply from The Holiday Fixer
Working with Gemma really took any stress out of holiday booking. She kept us updated on any changes and dealt with all visas, flight check-ins, connections and other life admin allowing us to just relax and count down to the holiday.
Gemma knows the destinations and personalised our stay for what our family really wanted, even leaving a much appreciated personalised welcome note on our arrival.
Would definitely recommend!
Reply from The Holiday Fixer
Josie is amazing!! We’ve booked a wonderful holiday and Josie went above and beyond to ensure every detail is in place! Nothing was too much trouble, a pleasure to deal with from start to finish!! If you want to put your trust in someone who will ensure all the finer detail is taken care of then get in touch with Josie!!
I recently used Carrie to book our trip to Sani Resort and I couldn’t be more pleased with the experience!
From start to finish, Carrie was incredibly helpful, responsive, and knowledgeable. She really took the time to understand what we were looking for and helped us choose the perfect resort for our daughter’s first holiday. What really stood out was her attention to detail and how completely stress-free she made the whole process—something I really appreciated after just having a baby!
Carrie was lovely to work with and her travel concierge service truly enhanced our holiday. I wouldn’t hesitate to recommend her to anyone looking to plan a trip with ease and confidence.
Thank you again for all your fantastic help!
Reply from The Holiday Fixer
Juliette was an absolute pleasure to deal with, understood exactly what I was looking for and worked hard to deliver on hotel location, flight times and speed of booking. It was so easy and precisely what I’d asked for. Highly recommend for all your holiday needs!
Thank you Helen for organising a quality holiday to Mallorca for us. The location at Port Soller was ideal. From the chic Eden hotel there were portside walks and cafes to enjoy. The quaint tram ride to Soller past orange and lemon groves was especially memorable. Also, the local ferry around the scenic coastline to Sa Calobra was brilliant.
Reply from The Holiday Fixer
So well organised great holiday service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.