Thebestpdf Reviews 20,866

I did not pay enough attention trying your app but glad your customer service followed up and stopped the subscription. I dont mind the cost i paid because it looks like your company has ethics and... See more

You suck for demanding I pay an additional dollar for add-ons I didn't want. Not a lot of money, but it's the principle of it. Don't tell till the download that payment is required and then force an u... See more

I am pleased with the price and quality of the compression, obviously I always prefer things that are free but considering that is unlikely these days, I thought that it was a good price for the servi... See more

My experience was not great but it was alright. to your customer service team, not enough explanation especially when it comes to purchasing a PDF as I was convinced it was only going to cost me just... See more

Staff are friendly, helpful, fantastic not only with animals but customers too. Always doing the best for animals large and small. Just recently we needed assistance with difficult calving not only la... See more

Customer service at Thebestpdf is excellent: timely, respectful, and honest. What I don't like about Thebestpdf is the way they suck you into using the service and then force you to pay for it before... See more

Testing your services and entered into 7-day Trial. Was not aware it would automatically create a $39.95 monthly membership! Thank you for taking care of cancellation... at almost 80 y/o I have very l... See more

After some initial problems, the customer support team responded promptly and after numerous exchanges, resolved everything and more, without any fuss! In today's world, this kind of service is quite... See more

I paid for a one off use of their editor online for £0.95 not realising they would then auomatically open an account and charge me 39.99 automatically from my card. I called them to cancel immediately... See more

The prompt reply from customer service was remarkable, I did not have to wait 24 hours for an answer. I also was given an option which was very irresistible not to deny. I am very happy. Yes my subscr... See more

The subscription for TheBestPDF was made accidentally when testing out the system. It was not suitable for my task, but I was surprised when billed for a month's subscription fee. I contacted the c... See more

My experience was very positive and helpful. I have a B.A. degree in English, but am challenged as a 78-year-old woman who laments the loss of landlines and many other old-school comforts. Your swif... See more

I am very satisfied with your services but I only use these services occasionally and a little and I do not need a subscription but only to pay for these services occasionally. Please kindly unsubscri... See more

I used Thebestpdf for a single document (converting a pdf to epub) and it worked perfectly but I didn't realise that I would start a monthly subscription unless I cancelled it prior to the end of the... See more

Even though I had to cancel my subscription I am very impressed with their fairness and I am doubly impressed with how quickly they responded. Most companies I have dealt with take a couple of busines... See more

I signed up for the trial not realising that after the week my paid subscription would automatically kick in. I didn't want a long subscription - although I was very satisfied with the 1 pdf I did con... See more

I was initially a little worried because I was charged for something. I did not realize that I had signed up for. Upon speaking with customer service, they agreed to refund the amount I had been charg... See more

Customer Service was very respectful and straightforward about what happened, and why I was charged. Although I'll have to accept the loss of some money for the subscription, they were very considerat... See more

Software and customer service are excellent. My only caveat to customers is make sure you realize when you are signing up for a trial and not a limited package. I didn't realize that but customer se... See more

The company provided what I needed and when I was ready to cancel the service, they were very responsive. some companies you never hear back from, and they continue to charge you until you cancel the... See more

Absolutely fantastic company to deal with,,just a pity their product was not suitable for my needs. The customer care pleasure to deal with.

Quick responses. The answers are a little vague and I'm having to send lots of follow up emails but overall I'm sastisfied.

I don’t like the approach to a trial with auto renewal as this often is misleading and misunderstood by the customer. Would be better to not switch it on but send reminders. Of account t closure

I wanted to convert a couple of photos (jpeg files) into a pdf files. This allows the photos to be given a unique name allowing easy access. It's not something I wish to do often. This worked a treat... See more

You have reacted, as soon as I requested to cancel the subscription. I was thinking on taking up the offer of two year free subscriptions, but I was late. That's fine by me.

I’m incredibly impressed with the customer service. I emailed about my issue and they responded literally within 5 minutes and sorted it out for me perfectly. Thanks so much!

There was a mix up on my part regarding a subscription and charge, and the bestpdf team cleared it all up in a timely manner and continued to stay in touch via email until everything was resolved. The... See more

Hello Customer Care Team, Everything was resolved correctly. I received the refund and appreciate the quick and professional support from Nikki and your team. Thank you for your help!

Prompt! No run-around! To be honest, I don't know how you could improve. It's taking me more time to type this than it took you to complete my transaction. Well done!

Love your product but as a retired one, it was to pricy to keep. I reached out you understood, gave me an easy way to cancel and handled it with class, and it's much appreciated! Thanks Tom

When it was time for me to cancel my subscription, The Best PDF customer service was right on point. They cancelled my subscription immediately.

The best PDF is a good program, however, on conversion it changed fonts and also converted letters to capital in middle of text.

Customer Services responded very quickly and fulfilled my request. It’s just a pity I had to contact them at all as I was under the impression I was making a one off payment, not signing up for a subs... See more

The service provided was higher than expectations, they gave more than I thought, which is very kind of them. The support people were very gentle and reassuring.

Incredibly quick response and action taken. However, I'm still waiting to hear whether I will get the charge reversed

This tool was intuitive. The only improvement would be allowing entry of birthday. Otherwise, this was a great tool.

After sending my email, the response time was very good and the issue was resolved. My refunds have been credit back to my account.

The software didn't work for me, so i got a refund the same day i request it . That's why i am leaving a 4 star but they have to fix many bugs.

Any misunderstanding in the dialog was resolved in a very swift and friendly way. Many thaks for that!

Great customer service, really worked with me to resolve a situation, im happy thanks guys.

Easy to cancel the subscription as I currently have no need for it. Process was simple and efficient.

It started badly because I was told that I had to pay for a subscription I accidentally did. In the end the problem was solved.

You couldn't refund my accidental payment, but did give me two years access for free,

Easy to deal with, I no longer needed my subscription & it was a simple process to get this cancelled.

Easy to use. My circumstances changed and I no longer required the tool. Ending my subscription was simple.

still have not tried . once I see my document and do successful changes will review again. so far so good

My experience was easy, strightforward, and I am very pleased with your prduect.

The company is so good I asked for the Refund and within a minute, balance is back

The site is very misleading, took money without my clear consent.

Good job me is now more happier than before because of how good support is