TE

Terry

United Kingdom

Reviews

Review of Thebestpdf


Rated 5 out of 5 stars

The subscription for TheBestPDF was…

The subscription for TheBestPDF was made accidentally when testing out the system. It was not suitable for my task, but I was surprised when billed for a month's subscription fee. I contacted the company, explained the situation, and they immediately responded and agreed to cancel any subscription and refund my fee as I had not used the system.
They were quick to respond and act, were understanding, polite and courteous at all times. I almost wish that I needed their system and would use it if I had the need.

October 7, 2025

Reply from Thebestpdf

Dear Terry!
Thank you so much for this detailed and generous review!

We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency. However, we are delighted to hear that our team was quick to respond and act, and that they were understanding, polite, and courteous at all times.

Ensuring that every resolution is handled with efficiency and empathy is our highest priority.

Review of Outfox Energy


Rated 5 out of 5 stars

The phone consultant was polite and Helpful

The phone consultant was polite and understanding. He managed to resolve my concerns very quickly and efficiently.
This is the high level of customer care I have come to expect from this company.

February 10, 2025
Unprompted review

Review of LB Supplies


Rated 5 out of 5 stars

Great Comp\any to deal with

Fast delivery, good price, easy and fast communicatrions and what appears to be a great product but I've not yet installed the stair ladder but I don't forsee any problems with it.

March 17, 2023

Review of Greeneking Pubs


Rated 2 out of 5 stars

Once again the pub was ruined with a…

Once again the pub was ruined with a number of young children (around 18 months to 5 years old) running around the pub shouting and screaming uncontrolled except for a couple of loud mothers occasionally screaming at them to stop it, which of course the kids ignored. I don't mind kids in pubs except when they treat it as a playground and interfere with other adults. It neede the staff to politely intervene and request that the mothers controllede their offspring. Apart from that it was a pleasant experience even though I didn't get my 10% off with my Season Ticket depite the barman having to type in the number as the reader was not working., you owe me £2.87 Greene king

December 2, 2022
Unprompted review

Review of Rennie Tool Company

Review of LloydsDirect, part of Pharmacy2U

Review of Outfox Energy


Rated 5 out of 5 stars

Excellent customer Service

I have always had excellent customer service and today Nadeem was able to solve a problem within a few minutes in a most helpful and courteous way. Excellent service 'with a smile'.

July 11, 2020
Unprompted review

Reply from Outfox Energy

Good Afternoon,

Thank you for your 5* review.

We're happy to hear that Nadeem was of great assistance to you!

If there is any way that we can help you with your account please do not hesitate to get in touch and somebody would be happy to help you there!

You are able to get in touch with us by viewing the information via our new website here - https://www.outfoxthemarket.co.uk/contact/

Please do like our Facebook page for up to date news! www.facebook.com/OutfoxEnergy

Kind Regards,
Team OTM