Terra Universal, Inc. Reviews 696

Eddie Herrerias was extremely helpful. We ordered one of the portable clean rooms from Terra Universal to test out and it was the best decision! Ordering process was swift and simple, overall took les... See more

Taso and Carmen were both super helpful. We had to change shipping addresses many times due to government contracting shifts and asked for updated quotes on each occasion which were returned to us wit... See more

Jesus has been our point of contact with Terra Universal for a while now and has greatly helped us with building out our new lab space. He's easy to work with, very helpful, and responds to email ve... See more

We found our team in a tough timeline, urgently needing a mobile clean room solution. Anyone who's been in industries like Electronics or Aerospace knows how long these lead times can stretch. But Dan... See more

Eddie was very professional and was able provide me a quote for new clean room curtains, same day. This was for a clean room whom we have no information on the manufacturer.

We ordered fan filter units from Terra and were very satisfied with the service and product. Specifically, Emmanuel Vitela and Jessica Chavez both were a great help in responding to our questions.

We ordered 5 rooms with FFU’s , sensors and a central control center. The process was smooth , clear and at a great price. They kept their promised time of delivery. The support during the installatio... See more

We are working on a cleanroom project and need some specific equipment. Going to Terra Universal site and opened the chat and Daniel Cardona answered. Great support by him, really up to the task, very... See more

Great turnaround time and fast shipping. As soon as the device was purchased through a third party, TU had it out the door. We received the unit in good condition, however, the controller wasn't work... See more

Our manufacturing site needed an item urgently and was able to connect with Monica who was able to bring our manufacturing back up the same day. She worked with her internal team to source the item... See more

I've had the pleasure of working with Jesus for the last two weeks for a large order that kept changing scope on my end. He was very professional, quick to respond to all of my quote modification requ... See more

We recently worked with Jessica on our purchase order, and I must say her service was outstanding. She handled everything with great professionalism and efficiency, making the entire process smooth an... See more

We (Cornell University) received a damaged item. I contacted your team and Eduardo took complete control of the situation. He requested photos, asked questions and shortly after he generated a repla... See more

Daniel Cardona assisted me with completing an order for our lab on 08/08/25. He was fast, efficient, and courteous. He helped me, a first time user, navigate through the process of ordering from Ter... See more

Robert was extremely helpful in getting my order out on time and in extremely short notice. Despite the fact is was a small order in terms of $'s, Robert spend a great deal of time to be sure it was... See more

Jesus Franco has been fast, efficient and very attentive. Prices are fair compared to other vendor.

Our cleanroom was designed by Terra Universal and built by a third-party contractor. We have had a few hiccups with needing replacement parts and onsite troubleshooting. We had Terra Universal engin... See more

Eduardo Cordova was fantastic to work with. He went above and beyond to ensure we were well taken care of, and his customer service was truly exceptional Highly recommend this company for all of your... See more

One of our FFU's was damaged in shipping and Emmanuel from Terra Universal quickly responded and was able to offer me an exchange at no charge. Very professional. Thank you Emmanuel and Terra Universa... See more

With so many products available, I love the chat feature. The salesperson was quick with information, efficient with my time, and very knowledgeable. My entire exchange took less than 5 minutes.

Nathan was helpful. He was able to answer my question. The only reason it's not 5 stars is because he didn't give the answer clearly enough on the first ask, but he was quick to correct/clarify after... See more

Price was on the high side, especially with shipping and handling but the customer support was very good. Liam was able to guide us through the quoting and payment phases with prompt responses.

It was a pleasure working with Jessica Chavez. Very pleasant, very helpful. I look forward to working with her again.

Great experience and very professional. Little disappointed there was a miscalculation in the shipping charge and I ended up paying $300 more after I ordered it. I still give it a 5 star but that wa... See more

Eddie was knowledgeable and help me put together my order. He answered all my questions and sent a quote in timely fashion.

Taso and Carmen were fast to respond, professional and easy to work with!

I'm designing a glove box for one of my lab customers. We were trying to determine what size Terra glove ports we could fit into the box. Nathan responded quickly and provided the drawings I request... See more

I ordered one of the Terra Universal Work Stations recently and it was shipped with only 3 of the 4 glider assemblies. I contacted Eduardo Cordova to provide a solution for my missing component. He wa... See more

I would just like to give a big shout to ( Daniel ) Sales Engineer for providing me with information on a purchase which we where enquiring on. The service provided with quotes was done in a timely ma... See more

Long time customer of Terra Universal, worked with Rafael Juarez most of the time. He is a quick responder when you send a message to him. He tries hard to get what we need in a timely manner. They ma... See more

I was very impressed with Senior Sales Associate Taso Giokas. Quotes and product information were provided very quickly and follow up was superb without being pushy. Five stars!

Daniel Cardona was extremely helpful throughout the entire ordering process. We had multiple discussions about various types and sizes of gloves, and he remained committed and responsive every step of... See more

We had an issue with a delayed order and Jesus Franco was able to help with it and provide a discount. He was very professional and easy to work with.

I would like to thank Taso and Carmen for all the excellent support. The products all shipped on time and all my requests for information was sent back to me promptly. We will sell this product aga... See more

Emmanuel was wonderful to work with. He stepped in and got our product delivery back on track. He was responsive, honest and helpful.

Rafael Juarez was a very kind Sales/Product Specialist. Explain perfectly what I need to get a quote of a pass-though, fire rate chamber. It was a quick explanation and let me know where the shipment... See more

What I liked first about working with Monica Perez were her timely responses. She was always professional and courteous. She also asked questions to ensure my request were adequately addresses. Monica... See more

My experience with Jesus so far has been great—he’s been prompt, clear in communication, and helpful with my order details. Since my order is still in process, I’m giving 4 stars for now, but I’m look... See more

Eduardo quickly identified the issue with our blower and provided clear, detailed instructions on how to fix it

Emmanuel & Zack were quick to respond and resolve any issuse. Very Helpful!

Ryan was really helpful at explaining the specs and helping me choose the right product that I needed

A while back, we ordered BioFit ISO6 chairs for our newly renovated GMP cleanroom facility, and the ordering process went very smoothly. Recently, we encountered an issue with one of the chairs an... See more

Leslie Renteria showed great attention to help clarify and resolve a problem I was experiencing with an order. Very responsive to emails as well as phone calls, good customer service experience overal... See more

I wanted to express my sincere appreciation for your exceptional assistance and prompt responses throughout our recent discussions. While our project has unfortunately been delayed, Taso and Carmen'... See more

Taso at Terra Universal provides outstanding service from start to finish. He's extremely responsive always quick to reply to emails and phone calls, even with short notice. His communication is clear... See more

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Jesus Franco at Terra Universal I recently worked with Jesus Franco from Terra Universal for a product quote and order processing. He was incredibly helpful, r... See more