Been a repeated loyalty customer for a few years now & have nothing bad to say, Never! Package always arrives on time, always able to answer my questions, they carry top notch supplies & most staff... See more
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Been a repeated loyalty customer for a few years now & have nothing bad to say, Never! Package always arrives on time, always able to answer my questions, they carry top notch supplies & most staff... See more
Company replied
Chelsea went the extra mile by assisting me with my online transaction problems. Not only she managed to correct the problem, my purchase arrived in the mail 2 days after! Just in time for my next f... See more
Company replied
I've owned and operated grow shops for close to 10 years in the past but currently I'm a customer. This place does it right!!! Well stocked, clean, welcoming atmosphere and excellent customer service... See more
Company replied
I came here to get supplies that Home Depot didn’t have for starting a number of seedlings. Papaya, guava, annona, garcinia, Eugenia, yum berry, lime, & carob to name a few. I’ll likely come back for... See more
Company replied
Hilo Grow Shop is a family owned garden supply shop located in Keaukaha, Hilo on the Big Island. We specialize in hydroponics, organics, indoor, outdoor, greenhouse, pest control, soil, nutrients & more! Come talk story!
500 Kalanianaole Ave 2A, 96720, Hilo, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
Great experience with Hilo Grow Shop! High-quality products, fast shipping, and excellent customer service
Hilo Grow Shop has a decent selection, but the prices felt a bit too high compared to other stores
Fast and reliable shipping every time, with prices that can’t be beat. Whenever my greenhouse in Maui is missing something, I know I can count on you to have it!
Hilo Grow Shop had what I needed, but shipping was delayed and customer service wasn’t very responsive
Great staff with lots ok knowledge and seem to go out of there way to help you
Phone call to Hilo Grow Shop from Honolulu, answered quickly, able to purchase product that was not available in my area and Hilo Grow Shop covered the shipping costs!! Great service. Next time I get to Hilo I want to thank them personally. Mahalo
I order my Tango here. I find their price slightly better than other stores. Plus, they package and ship it to me (on-island) at no charge. So, it saves me a trip into Hilo every time I need more. Thanks, Hilo Grow Shop!
Good prices and top notch service is always appreciated
Fast shipping and free.
regular stocked with goodies many others no stock or dont carry products wanted
Hilo Grow Shop one of the best options in oahu
Awesome knowledge from staff and good stock. Also good sales.
Reply from Hilo Grow Shop
You guys ship fast and accurate. And the price is right. If my greenhouse on Maui doesn't have it you guys do
Reply from Hilo Grow Shop
I love this shop. I buy all my gardening needs from this store. Friendly staff always willing to walk with me through the aisles and teach me helpful hints!! I can’t say enough about them. And their prices are very reasonable!
Reply from Hilo Grow Shop
The product arrived incredibly fast and was well packaged! I had no problems with any of the ordering process.
Reply from Hilo Grow Shop
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