Surety Bonds Direct Reviews 2,755

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed, efficiency, and the helpfulness of the staff. Consumers appreciate the straightforward processes, often completed entirely online, and the clear communication throughout. Many reviewers specifically commend the responsiveness of the team, noting how quickly they receive assistance and the ease with which their questions are answered. People also value the pricing and affordability of the bonds, often finding them to be better than competitors. The professionalism and knowledge of the representatives are frequently mentioned, with reviewers expressing gratitude for the personalized support they receive. Overall, individuals feel that the company simplifies what can often be a complex process, making it a pleasant and efficient experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Easy to renew online and immediately received my bond. This is a new company as my old one close after 28+ years.

Company replied

Rated 5 out of 5 stars
Verified

Happy New Year!! your employee Justin Richmond made the process so easy. He was very professional, very helpful, very eager to help me get what I needed to get. Your underwriting department was very... See more

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Rated 5 out of 5 stars
Verified

I was expecting this process to be long and tedious with a salesperson trying to force more coverage or additional services onto what I was calling for. It wasn't this at all. It was fast, accurately... See more

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Rated 5 out of 5 stars
Verified

Incredibly helpful with getting the title for my boat. Very informative and willing to work with what I have. I brought up an odd situation with my boat but we are making progress in getting it under... See more

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Rated 5 out of 5 stars
Verified

Honest pricing, was quick, required less info than other places. Other surety bond spots got all my info and never even got back to me about prices. Would definitely recommend this site and if I neede... See more

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Rated 5 out of 5 stars
Verified

Surety Bonds Direct assisted our company's needs right away. Their representative was very knowledgeable of the bond process and our request was met with a quick turn-a-round. We will definitely use... See more

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Rated 5 out of 5 stars
Verified

EvoLife reviewing: This company has been a steadfast surety partner of ours for years. They are available, no nonsense and affordable. They respond at the speed of business. This company is highly... See more

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Rated 5 out of 5 stars
Verified

I talked with one of your representatives and they were very helpful. The website was easy to negotiate, pay for the bond, and download the bond for printing. It was a very smooth process and I woul... See more

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Rated 5 out of 5 stars
Verified

I needed a surety bond immediately. I was at the consumer affairs and a bond is a new requirement to register your biz for a Contractor License in the state of New Jersey. I made the call and the ma... See more

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Rated 5 out of 5 stars
Verified

Submitted an online request and received the approval within 24 hours. Great service and was very pleased with how courteous the team was. And they found a very affordable price. I would definitely... See more

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Rated 5 out of 5 stars
Verified

Highly recommend Surety Binds Direct. The process was so easy with a very helpful website. Received the purchased bond very quickly. Looking forward to working with them in the future.

Company replied

Rated 5 out of 5 stars
Verified

The process was confusing but not because of Surety bonds because the requirements by State of Minnesota. Surety bonds was very helpful and informative. Process was very fast and it's all taken care!!... See more

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Rated 5 out of 5 stars
Verified

The process was very smooth. The team at Surety Bonds was responsive to questions. I will use Surety Bonds anytime a bond is required.

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Rated 5 out of 5 stars
Verified

Very responsive and professional team at surety bonds direct! They shopped the best rates for my GC surety bond. I highly recommend these guys and will use them for my future bonding needs.

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Rated 5 out of 5 stars
Verified

I needed a simple performance bond. It was easy to do online and the pricing was good. They also had some good reminders built into their application. I would certainly use them again in the future.

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Rated 5 out of 5 stars
Verified

Owen Hardy Deserves a raise handle my bond for home improvement in NJ.He was professional told me what my state would want for my business license.First time in 20 years of business I need it Thanks G... See more

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Rated 5 out of 5 stars
Verified

Surety Bonds Direct was the only company that got back to me right away. Even though it was a holiday weekend I was able to purchase a bond and had it ready to go on the following business day.

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Rated 4 out of 5 stars
Verified

Turnaround time on delivery, amazing! Assisting me every step of the way even when I felt unsure, grateful! Will definitely use this service again!

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Rated 5 out of 5 stars
Verified

Well, all i can say is that the customer service was wonderful. They made the process of something that at times is very annoying, a very easy and pleasant experience. Thank you very much.

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Rated 5 out of 5 stars
Verified

Professionally SBS has exceptional customer service. My policy was done quickly. Your software architect designed a great web page that is simple and quickly to use.

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Rated 5 out of 5 stars
Verified

I’ve got the Surety bonds from this company for my Non Medical Homecare Agency in just a few days. Very professional staff and great customer service. Thank you guys!

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Rated 5 out of 5 stars
Verified

This company has an easy to use website and their forms are extremely well set up. The rates that I've received elsewhere do not compare to the rates they offered!

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Rated 5 out of 5 stars

This is my 3rd Bond from Surety. Very helpful people that has made this experience simple and easy. Thank you for how quick I can renew my business bond with your company.

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Rated 5 out of 5 stars
Verified

I received a surety bond for my contracting business very fast. Answered all my questions I had on the phone. I'll be using Surety Bonds Direct again!

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Rated 5 out of 5 stars
Verified

They were very understanding and knowledgeable regarding the whole process. Please keep up the good work.

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Rated 5 out of 5 stars
Verified

I use this for my State Contractor's licensing requirements, usually works great no issues. I will continue to use!

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Rated 5 out of 5 stars
Verified

They are very good people there and very helpful and friendly specially, the employee the one she did the paper for me. She is awesome. I don’t know what her name.

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Rated 5 out of 5 stars
Verified

The process is simple! The people are kind, knowledgeable and very helpful and the pricing is better than most!

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Rated 5 out of 5 stars
Verified

Very good pricing and great response time when I needed a correction to the bond classification.

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Rated 5 out of 5 stars
Verified

Found their website very easy to navigate! Got the bond my HOA needed at a great price.

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Rated 5 out of 5 stars
Verified

Surety Bonds Direct customer service exceeded my expectations. Angela was absolutely amazing. From the initial contact I received nothing but top notch service from them. I am beyond satisfied with t... See more

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Rated 4 out of 5 stars
Verified

For a busy person like myself, Surety Bonds Direct is an excellent way to obtain a title bond. I would only add that if additional work is required on the paperwork by the buyer, the company should... See more

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Rated 4 out of 5 stars
Verified

They had best price compare to all other websites that i compare them to. I received the bond by usps in reasonable amount of time and everything as expected. However i am giving them 4/5 because they... See more

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Rated 4 out of 5 stars
Verified

My bond release was initially delayed due to miscommunication between two persons in the organization and when presented to the clerk of the court it did not meet the requirements of the AZ superior c... See more

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Rated 4 out of 5 stars
Verified

Extremely fast turn around. Comprehensive website. However, I was called a few times from different numbers, declined them, and found out they were all from the company wanting to get in touch about m... See more

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Rated 3 out of 5 stars
Verified

I received the surety bond promptly, but it did not have the correct signatures. I waited in line at the DMV for over an hour to find out that it was missing the signature, so I called and they had t... See more

Company replied

Rated 4 out of 5 stars
Verified

Great experience. One suggestion though. It would be nice if you would email a pdf copy of the surety bond to the customer once it has been finalized. That way, the customer wouldn't have to wait for... See more

Company replied

Rated 4 out of 5 stars
Verified

Great, fast response up front. Even liked the price. I didn't get my bond within two weeks, but I will give their Customer Service credit. They overnighted a copy to me. I appreciate the way they reso... See more

Company replied

Rated 4 out of 5 stars
Verified

Good morning everyone, let me start this review with bond specialist. Rep team are top of the line professional, they asked all the necessary question to get you thru the process quickly and efficient... See more

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Rated 5 out of 5 stars
Verified

Angela was EXTREMELY nice and very helpful. She kept in touch via email and text messaging when she couldn't get ahold of me via phone calls. She was very professional and polite yet had a cute sense... See more

Company replied

Rated 4 out of 5 stars
Verified

The surety bond industry is so antiquated but they handle it the best a surety bond company can. They are super helpful if there is a problem and have great customer service. I do wish you could buy m... See more

Company replied

Rated 5 out of 5 stars
Verified

Clear and concise description of the service and pricing. Easy ordering. Quick reply on a weekend. Documents accepted by county without question..

Company replied

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Company details

  1. #74 of 250 best companies in Business to Business Service
  2. #34 of 103 best companies in Insurance Agency
  3. #15 of 34 best companies in Insurance Broker

About Surety Bonds Direct

Written by the company

Surety Bonds Direct is licensed to offer thousands of different types of surety bonds across the country.

We take pride in being the low cost surety bond destination for individuals and small businesses from coast to coast. By working with Surety Bonds Direct, you are avoiding fees and mark-ups often associated with layers of agents and brokers in the middle.

Get a Free Quote »

About Surety Bonds Direct »

Surety Bonds by State »

What is a Surety Bond? »

Our commitment is to provide you with the right bond fast, and at a great price.


Surety Bonds Direct is a national bonding agency committed to saving you money by going direct for all your surety bond needs. We have simplified the process, offering our customers fast and friendly service at the lowest costs available in the industry. Surety Bonds Direct is licensed to offer thousands of different types of surety bonds across the country.

Surety Bond Experts

Written by the company

Easy. Fast. Bonded.

Your bond will be accepted - Guaranteed!

Official bond forms from AM Best A-Rated Sureties

Official bond forms from AM Best A-Rated Sureties
At Surety Bonds Direct, we stand behind our bond forms. If a state, federal government or other government bond obligee rejects the bond form and any subsequent revisions submitted by us on the basis of bond language, authenticity or legal format, we will refund your bond cost in full.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Easy to renew online and immediately…

Easy to renew online and immediately received my bond. This is a new company as my old one close after 28+ years.

October 9, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Liz,
Thank you for choosing us as your new bonding company. We're thrilled to hear the renewal process was quick and easy.

Rated 5 out of 5 stars
Verified

Great process and very easy

The process was very smooth. The team at Surety Bonds was responsive to questions. I will use Surety Bonds anytime a bond is required.

September 30, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Ed,
Thank you for the amazing feedback! We look forward to helping you again whenever you need a bond.

Rated 5 out of 5 stars
Verified

Easy to use

Found their website very easy to navigate! Got the bond my HOA needed at a great price.

September 26, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Karen,
We are happy to hear our website was easy to use, we appreciate you choosing us.

Rated 5 out of 5 stars
Verified

Rad service

September 21, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Jeremy,
Stoked to hear you thought our service was rad – we aim to keep it that way!

Rated 5 out of 5 stars
Verified

Very good pricing and great response…

Very good pricing and great response time when I needed a correction to the bond classification.

September 6, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Theodore,
It’s great to hear that we were able to assist with your correction in a timely manner and that you found our pricing competitive. We truly appreciate your feedback!

Rated 5 out of 5 stars
Verified

Justin and his team are #1

Justin and his team provide top-notch service. They answered all my questions quickly and walked me through the process.

September 16, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Justin and the team sincerely appreciate your kind words. We're glad to know we delivered the level of service you expected.

Rated 5 out of 5 stars
Verified

Easy to get !

Easy to get !
I didnt have to talk with anyone!
I was able to get bonded super fast!

September 9, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Octavio,
Great to hear you received your bond promptly—if you ever need to speak with an agent, we’re here for you!

Rated 5 out of 5 stars
Verified

You made the process quick and easy…

You made the process quick and easy from start to finish.

September 2, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Thank you John!
We're happy to hear everything went smoothly – that’s exactly what we aim for.

Rated 5 out of 5 stars
Verified

Fast!

I got my bonded title within the same day I needed it

September 3, 2025
Surety Bonds Direct logo

Reply from Surety Bonds Direct

Sascha,
Its great to hear we were able to get your bond to you promptly!

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