SupportNex Reviews 4,627

The support engineer resolved all issues i had with my described in written with my computer. This was quite a big job and time conuming to make all checks but he went through from start to finish alw... See more

It was amazing teamwork. The cost efficient and the have work within my budget. Is you computer not proforming not like it should. Then call the doctor at Support Nex Your computer will like you agai... See more

The customer support is amazing.... I spoke to a gentleman called Paulo... he was outstanding, so polite and very knowledgeable. PDF Suite Pro is an outstanding bit of software.

My initial experience was very good from the onset. The Technicians did not assume that I was supercomputer savvy. It did not make me feel like a dummy,

I did like that they fixed by burdened computer, I think. HOEWEVER, when they fixed Outlook, it redated ALL my inbox emails to yesterday's date (support date). They should have warned me so I could... See more

You are live savers. It is almost impossible for a lay-person to solve a problem with Google Microsoft or any programs in this so cumbersome technological world. Your technician did it a few minutes

Your system makes resolving ANY constituent difficulty very simple and easy to rectify. Your staff (Especially Paulo) is extremely well educated in your product's use and utility. Thank you. Mi... See more

No matter how big or small your computer or laptop issues may be, the customer service team is always ready to help. I truly appreciate that because last month my computer was nearly compromised. Than... See more

The representatives understanding of my needs was important. He installed the Pro and answered additional questions without making me feel rushed. He took his time and made sure I was satisfied before... See more

j'ai pris la suite de mon père qui a du s'absenter la rapidité d'intervention la libre circulation mon PC semble retrouver une second jeunesse ne fige plus une plus grande rapidité

My fix wasn't normal and Alex took his time with me and resolved my issues.

Had an excellent experience with SupportNex. Everything went like clockwork an fast, I chose the option to stick around and watch and it was very interesting how seemless everything was. It all jell... See more

Got the help needed via chat and accidently disconnected, but was able to reconnect with the person originally assisting me. Solved the problem and was able to purchase a forever program at a discount... See more

Staff are well versed in.their.fields of expertise. They are professional, explain things clearly, treat clients with kindness and respect. I would highly remind their services.

I got a call just before the end of my service abo. Along the phone conference the PC was checked for faults, a new service offer was issued and afteswards the PC was cleaned and serviced online but r... See more

The first time we connected my internet glitches and we lost the connection. Within 8 hours or less (I didn't see the email until the next day) I received an email explaining what had happened and how... See more

Although somewhat of a lengthy fix for my driver issues, it was quite a relief that the process was basically hands-free. Not being a tech savvy person, I was very impressed with the technician's leve... See more

Alex was my Tech. He understood the problem right away and got to work to fix it. Since my PC is an older one with Windows 10, I wasn't sure the audio problem was fixable. Especially since I seem to a... See more

Hank Bernard was the Tech who helped me. He was friendly, easy to understand and most important he was able to resolve the issue I was calling about. He is one of the most exceptional tech support... See more

All accounts and all unnessesary or infected parts of the system are fixed. Forgotten passwords do no longer disturb. My files are mine again.

If you are in trouble with your software ect you will not get better service anywhere than the service these people provide they will sort out all your problems with a quite efficient way

Thanks to Céryle for his professionalism and experience. It's very much appreciated. He offered me to take the support to rectify a slowness problem on my computer, I will get back to him on this poin... See more

The technicians really cared about my issue and resolved all concerns. My PC is running like new. This is a wonderful, reliable service.

THEY ARE PUNCTUAL AT GETTING BACK TO YOU IN RESPONSE TO YOU CONNECTING WITH THEM. THEY ARE GENIUNELY HELPFUL IN HELPING TO RESOLVE YOUR ISSUE/ISSUES. THEY

The Technician, Daniel, was very knowledgible, patient, and a real asset to your organization. I truly appreciated his info, suggestions for me to consider to keep my computer working as I need it to.... See more

An attentive and knowledgable agent who inspite of my non computer tecky mind was able to figure out what I needed to get back on track. Thank You Chad!

All the work was done for me remotely so it was very easy and the results were completely what I wanted.

The help is very knowledgeble and personable. Max fix my problem quickly and also kept in touch with me letting me know what was being done. I highly recommend this company.

It was easy assistance to get my PDF File Upgrade and installed so I can edit and save PDF Files, when certain editing is needed.

quick and competent service. A 5 star ranking would need a 100% success which I did not experience in the first run 5 weeks ago

The team members I interacted with were very knowledgeable and offered solutions to the issues that were evident with my computer. Their professionalism gave great confidence that I would receive a... See more

the gentlemen i talked to was very polite and fun to talk too,what i mean fun too talk is,i was self-employed for 30years.he made me feel very comfortable and at easy. which not easy in today market p... See more

An almost hopeless situation with my Lap Top. Over 3.000 bugs... not really sure how I could collect so many over the time.. The result was a lap top that startet very slowly, means within 10 Minut... See more

I live in Australia, and the support person was in London. His understanding of my issue and informing me of his actions while accessing my PC made me very comfortable.

Tim was my technician; he was so knowledgeable. He went to work very fast and handle, the computer. It only took a short time and soon he was done. My computer was up and running better than it ever... See more

being very fast and cleaning my computer great

Knowing there is support if anything goes wrong

the operator explained everything he was doing. helped me through the entire process.

Being as old as i am, l like the peace of still being alive, Thanks be to God.

I bought a software program but could not find the activation code. It was activated remotely by Tim

once connected to a technician they work very well at the job that needs to done---they all seem to be very qualified and knowledgeable

A great Program with many options to help service our systems and great Technician power with the know how to help

Rep was so nice, very precise in his instruction. Issue was correctly quickly and efficiently.

The support staff I spoke to was patient, well inforned and effective in helping to identify my problem, work out and suggest soulutions, which he explained to me, and work with me through solutions,... See more

Easy to work with and knowledgeable in their service.

it was so easy for them the all thing they solved my problem

Super Sache

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