Tawanda was a saint,, very sweet and helpful amazing customer service.. very knowledgeable . No wonder shes one of the senior officials. Thank you so much tawanda

 Jessica was very professional and patient with me !

This company consistently overpromises and underdelivers. 

I purchased a miner in April, and it has been consistently down for more than 70% of the time. 
It's only been up and running maybe 30% of the time if i am being generous

They decided they're going to close the Texas 6 facility. They gave me the option to swap my minor out for one that was online or wait until they move the miners. I asked for the switch - nothing has happened in two months.

 I was assigned a temporary miner for a while and was told that I would have until the swap was complete. It was online for a bit and then went down. Came back up for a week and has been offline for two weeks. 

No definite word on when any miner will be up and running. Other than that, we are working on it, and thank you for your patience 

Every time they give me a time frame, they fail to deliver on it, and at this point, I have no hashing miner. 

Additionally, I just received my November invoice. I only own one miner, and they're trying to charge me for two miners at the Texas 6 facility. I have not had a miner online for even half the time, but they are trying to bill for TWO miners hashing the whole month - double - this is insane.

Customer service is atrocious.

Miner: TX6HNRH - offline for two months
Temp Miner: TTXHNRH offline for two full weeks


Very helpful service. Delighted  with the finished product. Great technicians.

Do NOT fall for the hype. Industry Rockstar LLC absolutely FAILED to deliver on their promise—miserably. On September 23rd, I attended their webinar about A.I. and was initially excited by the information, so much so that I impulsively signed up for their "AI Consulting" course. What a catastrophic mistake that turned out to be.

After signing up, I received an email stating the first class would begin on October 7th. The email included a Facebook page to join for connecting with others and accessing helpful pre-class info. I requested to join but was DENIED by the next day. I gave them the benefit of the doubt and didn’t make a big deal.

On October 7th, I tried to join the session with the emailed link and was stuck in the "waiting room" for 10 minutes with no progress. I emailed customer service asking why, and was told that day wasn’t the correct session. Instead, a correct session titled "AI Assisted Entrepreneur" was scheduled for October 8th. This title had NOTHING to do with what I signed up for and didn’t match the original email. They also told me to join a different Facebook group.

I questioned again if this was correct as it did not align with my expectation, and they insisted it was. I followed their instructions and requested to join the other group—but my request was also DENIED. I attended the October 8th session only to find it was completely unrelated to my original course. While I wanted to learn how to use AI to become a consultant, this was for entrepreneurs using AI for their own businesses.

The next day I asked again why I was directed to an irrelevant session. They, shockingly, insisted it was the correct one. Fed up, I emailed on October 10th asking to cancel and refund my order.

For two days now, I’ve been bouncing back and forth, and despite their TOTAL FAILURE to deliver what was promised, they REFUSE to refund. Their excuse? My refund request was "outside the 5-day cool-off period." A rule that is not shared with the buyer at ANYTIME. But wait—they also repeatedly tout a "Money Back Guarantee" in their webinars, claiming "if you are not happy at any time, they will refund your money."

When I cited this, they shifted the goalpost, saying my request was outside the "14-day satisfaction period"—a timeframe NEVER mentioned during any webinar or including in any communication and/or emails until the a refund is requested. Industry Rockstar LLC has revealed itself as a cheap charlatan, just another scam trying to swindle money under false pretenses. This is ABSOLUTELY unacceptable treatment.

Not to mention, the single session I attended shared only widely available free content from YouTube and the internet. My session was about how to create an image using ChatGPT.  There are literally hundreds if not thousands of FREE videos teaching the same.  DO NOT WASTE your money. DO NOT sign up unless you want to be thoroughly disappointed. Writing this review is not my usual way, but their disgusting business practices must be exposed.  

Next step: I’m filing a complaint with the Better Business Bureau and will blast this review everywhere they advertise, warning other potential clients to steer CLEAR of these frauds.

Update: 15th of October 2025
They are still trying to take money from my account and have now stopped responding to my tickets. Pure scam of a company.

Extremely slow support, unable to cancel services unless you open a ticket and even when you do they don’t cancel it.

Sent a ticket 1 week ago to have both services cancelled and had 2 transactions today attempting to take $250 out of my account.

When you try to cancel they pitch you a 50% off and then close the ticket and proceed to take money.

This is less then one star
This company is a total scam
They tell you they are going to charge your credit card for $1 and they put another charge of $46 they did NOTHING to fix my problem
I don’t understand how they are allowed to do business on the internet
Shameful Scam

I was on the phone for 2 hours getting passed around until I spoke to Tawana! What a wonderful lady. I will definately be recommending friends because of her! She answered all my questions and some!

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