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Rated 1 out of 5 stars

Backpack was fine and in line with description. However, customer service was poor and disappointing. Courier delivered the wrong item and Stolt agreed to arrange for recollection of this wrongly deli... See more

Rated 5 out of 5 stars

Bought for my wife as Birthday present, after reading Runners world bench test, she has a two mile run to railway station. Her job gave her a 17" Laptop made of lead and she like to carry two huge dri... See more

Rated 5 out of 5 stars

Before having my stolt, run commuting felt like a hassle. My backpack carries everything I need, laptop, change of clothes and shoes. It feels light when running and still looks sharp when I walk int... See more

Rated 5 out of 5 stars

Recently picked up an Alpha backpack for commute and it’s great. Really well made and can hold my 16 inch MacBook, running gear, lunch, 1 litre chillies bottle and few bits and bobs. Even when packed... See more

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Company details

  1. Bags and Luggage Store

Written by the company

London based boutique manufacturer of premium quality commuter bags. "The best bag for your new commute". Free shipping. 2 year warranty.


Contact info

4.2

Great

TrustScore 4 out of 5

60 reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Transformed Commute Run

Bought for my wife as Birthday present, after reading Runners world bench test, she has a two mile run to railway station. Her job gave her a 17" Laptop made of lead and she like to carry two huge drinks flasks with her. She states the backpack has transformed her run and she can barely feel the load on her back. The bag itself feels durable and looks well made. Well worth the money.

September 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Backpack fine; poor customer service

Backpack was fine and in line with description. However, customer service was poor and disappointing. Courier delivered the wrong item and Stolt agreed to arrange for recollection of this wrongly delivered item in Nov 2024. Despite repeated attempts over email and WhatsApp to re-establish contact over the course of nearly 1 year, I have been met with radio silence.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Recently picked up an Alpha backpack…

Recently picked up an Alpha backpack for commute and it’s great. Really well made and can hold my 16 inch MacBook, running gear, lunch, 1 litre chillies bottle and few bits and bobs. Even when packed up it’s comfy to run with. Delighted with my purchase. Customer service very nice to deal with too.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great backpack for running to work

I use the Alpha backpack for my run commute and it works really well. It sits comfortably without bouncing even when carrying my laptop and a change of clothes. Feels sturdy and well made and the straps make it easy to adjust. Looks good enough to take into the office too. Really happy with it.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Stolt backpack and cap

I have a high-quality Stolt backpack that keeps my belongings organized. I really like its style, and the garment box is excellent for travel. I also purchased a Stolt cap with a great fit. Shipping was fast. Both products have served me very well!

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Elegant and fashionable bag that protects laptops

I really like that i can wear my bag for commuting to our elegant office in London Canary Wharf and that it is also an accessory that is fashionable, it makes me look younger and i see younger people wearing similar bags on the tube. It protects my laptop to the highest standards and it is comfortable to cycle or run with for hours.

August 18, 2025
Unprompted review
Rated 2 out of 5 stars

Not waterproof

I don’t mind paying extra for quality and durability, but with this product I feel a bit short-changed.
I’ve been running with the bag for about a month. It is a comfortable bag to run with but there's a few minor annoyances I can live with:
- The detachable running belt is useful, but once the run is over there’s no quick or tidy way to stow it.
- The chest strap constantly slips upward—an adjustable strap should really lock into place.
- The garment box takes up too much space; at a smaller size, there would be room for a pair of shoes above it while still being able to close the bag properly.

Those issues are manageable. My main concern, however, is that the bag is not waterproof. I had my first rainy commute this morning, and when I opened the bag the inside was wet. It looks like water is getting through the stitching. Worse still, my laptop compartment was also wet—my tablet was damp, which I think is unacceptable for a commuter or running bag.
I did my homework before buying—the reviews were strong, and Runner’s World even called this the best commuter bag. Unfortunately, my experience hasn’t matched that reputation.
Water resistance should be a baseline feature for a product marketed for commuting and running in all conditions.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

A great product and super friendly…

A great product and super friendly service. I have been running with my Athlete backpack for a couple of months and I can't fault it. It's comfortable, clearly made by runners for runners, and I think it looks more timeless/stylish than many other rolltops on the market. More suitable for office vs school kid vibes. I think the magnetic closure system is a really nice touch. Many thanks team for getting the product delivered so quickly, I'm loving it. I would 100% recommend.

August 18, 2025
Unprompted review
Stolt Running logo

Reply from Stolt Running

Thank you Amanda!

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Rated 5 out of 5 stars

Such a great backpack

Before having my stolt, run commuting felt like a hassle. My backpack carries everything I need, laptop, change of clothes and shoes. It feels light when running and still looks sharp when I walk into the office. Delivery took about 7 days and the company refunded the UK vat they charged, and I could use that to local import charges upon delivery.

August 9, 2025
Unprompted review
Rated 4 out of 5 stars

Poor initial responsiveness but ultimately resolved issue

My order has not arrived, two months after it was meant to have shipped, the company have stopped responding to emails querying the status of the order. Terrible customer experience

——

Upgrading my review in response to you coming back and now quickly resolving the issue with a replacement being sent, thank you

August 7, 2025
Unprompted review
Stolt Running logo

Reply from Stolt Running

Hi Marcus,

Thank you for your feedback.

The order has been delivered on 7 July but it might be that the courier has not delivered it to the right address in case you still don’t have the bag. If that’s the case we would naturally like to send you a new bag.

My sincere apologies for this and for the radio silence.

I’ve reached out to you via email and WhatsApp.

Best,
Keijo
Co-founder
Stolt

Rated 5 out of 5 stars

I LOVE MY ATHLETE BACKPACK

I LOVE MY ATHLETE BACKPACK! I always tell my friends that Stolt is a hidden gem. More people need to know about it, but I also love that, in the running community, it’s one of those “if you know, you know” products. I run commute daily with the Athlete and have also joined the Stolt Athlete platform, where I’ve had great running-related conversations with the Stolt team. Thanks, Keijo and team! :)

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery information provided - poor customer service

No delivery information provided. Followed up with Customer Service and was fobbed off. Very poor service. Will not be buying from here again.

July 29, 2025
Unprompted review
Stolt Running logo

Reply from Stolt Running

Hi Matthew.

Thank you for your review and apologies for the delay in getting your order delivered.

Thank you for flagging not receiving any delivery information. We have raised this with DPD to understand why no notification was sent. Normally our UK customers get a Storeship DPD notification when the orders are out for delivery.

As discussed via WhatsApp it looked like the parcel had just been delivered when you reached out. Later that evening, upon closer look at the tracking, we established that something had gone wrong with the courier and your parcel was actually delivered back to our warehouse. My sincere apologies for this issue. The good news is that we sent you a new bag the following day and this is out for delivery today.

Don’t hesitate to reach out to me directly at keijo@stoltrunning.com or on 07990773203

Hopefully the bag will serve you better than your experience has been so far.

Best,
Keijo

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Rated 5 out of 5 stars

Athlete Commuter Set is an Absolute Game Changer

This product is incredible and worth every penny. As a BigLaw attorney training for my first marathon, time is of the essence and I needed to capitalize on turning my commute into training. The Athlete Commuter set allowed that and then some - I look forward to my runs to work because of this product. It doesn't budge - even when I had 2 laptops, shoes, a pickleball racquet and the garment travel bag packed with clothes. The garment travel bag is perfect for prepping clothes the night before; pack it in; put it on; run it out! There's plenty of space within the bag itself; and the chest and waist straps keep it tight against your body for the entire run. Highly recommend!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Athlete backpack

I spent a very very long time trying to find a medium sized running bag that didn’t move whilst running and was big enough to accommodate clothes, a laptop, shoes and other bits and pieces. Finally, I found it and what a corker it is! I bought the athlete backpack and it is everything I wanted. Excellent quality, brilliantly made and comfortable. Completely recommended!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Stolt Alpha commuter

I have only had the Alpha commuter bag a short and its already the best commuter bag I have ever owned. Unlike other bags you can tell that it has been designed by someone who commutes. The design is so versatile, so far I've used it to run into work, to cycle into work and will shortly be taking it away with me. It easily fits in enough clothes for a week and the clothing container is perfect for preventing your shirts getting creased even after running 10k. The the waist strap is also amazing, both shoulder and waist straps are super comfortable even for someone short like me and they pack away so neatly really do get an amazing running/cycling bag as well as a smart sleek work bag. If the bag itself wasn't enough the team at Stolt are so helpful and really will go that extra mile. I cant recommend the team or this bag more highly. The price tag may appear quite hight but it is worth every penny. I wouldn't buy anything else.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Defective bags

Update -

After leaving my review the founder reached out to me and explained I had slipped through the cracks whilst they were dealing with an unexpected manufacturing issue, which had affected a number of customers.

I learned this is a small business with a great and very popular product & the manufacturing issue had caused a lot of difficulties, although it has since been resolved.

Keijo kindly sent me a replacement bag, arranged for the defective one ti be collected and partially compensated me for the issues - thanks again!

Great bag, very well made and would buy again.

Luther
~~~~~~~~

I preordered my bag, waited months for it to arrive, and when it did there seemed to be a manufacturing issue which means the roll-top and clip don’t secure correctly.

I submit a request for support through the website and contacted the founder through email but I wasn’t responded to.

Months have gone by now and I’ve not been able to use the bag, I’ve been ignored through the support channels and I’m stuck with a brand new but defective bag. Avoid.

December 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic multi purpose backpack

Fantastic multi purpose backpack, designed for the modern commuter. I run with it, I bike with it, I take it on the train. It can store my laptop, a change of clothes which do not become creased, a spare pair of shoes and my lunch easily - but the clever zips also allow it to compact down to be much smaller on the days when I carry less. And not to mention that it looks great too!

Customer service has also been awesome too. When I initially ordered the bag, the wait was going to be 2 months, such is the popularity of the bag (and I misread the website). When I got in touch with the team at Stolt they sent me a different, more expensive model for the same price so that I could start running earlier - and I love the one I received.

I Couldn’t recommend the bags more if your requirements fit anything in the above!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Much more than a runners bag

I've had my stolt backpack since the kickstarter and I use it every day. I do not run to work but I do bike to work so I get the benefit of a commuter backpack. but what I really love is the versatility and quality.
I travel a lot, on average every second week, so I get full use of the flexibility of adapting my backpack from just a laptop and charger for a normal day in the office - to bringing my work outfit when I bike ride - to a travel companion when I fly abroad. some days with only the backpack for short one night trips other times like today when I have to bring a full suit in my carry on I use the amazing suit box and folding guide to pack my suit in the carry on and I can have all my tech in the backpack.
Adding to the fact that the backpack feels still feels the same as when I got it the first day - (in 2018 I think?) so it truly stands the test of time!

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great team

I'm training for my first Ironman and need to incorporate running into my commutes. I bought the Alpha and after some quick Whatsapp consultation with Stolt team regarding the strap adjustments and advise on packing I'm absolutely loving it. It sits nicely and does not bounce while running.

I can pack my laptop, work clothes, shoes, swimming gear and lunch in the bag so thanks team Stolt and Keijo, running my commute to the office is so much better than taking the tube.

November 29, 2024
Unprompted review

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