Backpack fine; poor customer service
Backpack was fine and in line with description. However, customer service was poor and disappointing. Courier delivered the wrong item and Stolt agreed to arrange for recollection of this wrongly delivered item in Nov 2024. Despite repeated attempts over email and WhatsApp to re-establish contact over the course of nearly 1 year, I have been met with radio silence.
November 27, 2024
Unprompted review