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Star Name Registry Reviews 3,520

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's ethical practices and the positive sentiment surrounding their products. Consumers highlight the excellent delivery service, noting its speed and efficiency. Many reviewers also express satisfaction with the overall service provided. People found the ordering process quick and easy. The products, especially the star registry deed, are often described as beautifully packaged and of high quality. The ability to customize gifts and the prompt shipping contribute to a memorable experience for many, making it a perfect and unique present for loved ones.

Based on these reviews

Rated 5 out of 5 stars

Easy to order. Quick delivery. And the items are very well presented. The chat line contacts were really helpful, can't praise them enough. I would recommend them to anyone who is looking at a star na... See more

Company replied

Rated 5 out of 5 stars
Verified

The certificate was awesome but has a spelling mistake on it which I did . Instead of stars it says starts on the greeting I gave for it. Was a bit disappointed as it’s for my grand daughter’s first b... See more

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Rated 5 out of 5 stars
Verified

Amazingly fast delivery. I was expecting it to take a week at least. Ordered it the night before my granddaughters birthday. The package arrived the day after her birthday. Already have friends look... See more

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Rated 5 out of 5 stars
Verified

This beautiful gift has allowed us to keep remembering my amazing Godson, who passed away too early. His continual light will shine bright every night allowing his family to talk to him and see him e... See more

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Rated 5 out of 5 stars
Verified

It's a fantastic idea. My daughter passed away, I got her a star so her little nieces and nephews can go out at night and look for her star. It was so easy to do. The delivery was quick. I would hi... See more

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Rated 5 out of 5 stars
Verified

Very fast delivery & a great price. Purchased as a gift for a friend who had lost her partner - she loved it as it was something she could connect to wherever she is & whenever she wanted

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Rated 5 out of 5 stars
Verified

Absolutely beautiful. So happy with Star Name Registery, thank you. Can't wait to give it to my daughter for her 18th birthday. Highly recommend for any occasion.

Company replied

Rated 5 out of 5 stars
Verified

Ordered a star for my 7yr old grandson after my mum passed away- they were besties.. the certificate arrived super quick & he loves it! Thankyou x

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Rated 3 out of 5 stars
Verified

Although I used the Australian website and I paid in AUD$ I was charged an international transaction fee by my bank. No where on the website did it say the payment was an international one. Also, th... See more

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Rated 5 out of 5 stars
Verified

Thank you for sending me very promptly my assigned stars. It was packed very professionally. The only comment I would have that the actual frame for the certificate wasn't fitted well to the document.... See more

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Rated 5 out of 5 stars
Verified

I purchased this as a gift for friends who had lost their little boy in an accident. The family were overwhelmed and cried because it was so beautiful and all the information about his star was clea... See more

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Rated 5 out of 5 stars
Verified

The extra bright star gift purchase was quick and easy, and the recipient received the package in a couple of days. Every experience I've had with Star Name Registry has been smooth and positive.

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Rated 5 out of 5 stars
Verified

I bought a ' Star' for a friend's special iconic birthday which he was overwhelmed when he opened the package. I was impressed how the the gift was presented, framed named of star and all the othe... See more

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Rated 5 out of 5 stars
Verified

Great service and a very unusual gift. Arrived by post very quickly. This is for an 18th birthday gift in a few weeks time. My daughter [the Mum] opened it and said it was 'perfect'. Extremely happy w... See more

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Rated 5 out of 5 stars
Verified

I received my order within a couple of days which I was very impressed with. The star registry deed looks extremely nice in the frame and I received lots of information regarding the constellation my... See more

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Rated 5 out of 5 stars
Verified

Thank you, this was a beautiful memorial gift for my recently deceased younger cousin. Please know, no one can own a star by law but this sentimental gift bought a smile to my family like nothing e... See more

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Rated 5 out of 5 stars
Verified

The process was easy and I had my products in a few days, quicker than expected and in time to be given as a gift. I loved the map showing the star and the consideration taken when finding the righ... See more

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Rated 5 out of 5 stars
Verified

being able to have something tangible to leave for my kids, grandkids, family and future generations. A star in the sky so that they know that I am miles away in a galaxy somewhere, I will never stop... See more

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Rated 5 out of 5 stars
Verified

I am so happy with the service provided by this company. I made a mistake on the birthdate provided for the star I purchased. I let the company know the next day and offered to pay postage again if t... See more

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Rated 5 out of 5 stars
Verified

My wife is in palliative care and this might be our last wedding anniversary. Physical gifts seem kind of pointless so I got her a gift she can love now, and I can love for the rest of my life.... See more

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Rated 5 out of 5 stars
Verified

It was easy to find the right package I wanted for a special Birthday gift. There were lots of great options and it arrived promptly and packaged well. I have already recommended it to friends.

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Rated 3 out of 5 stars
Verified

Long wait tomes for something was meant to be express post! Makes for a very upset customer experience when they order a gift for someone else and they can't even give it to them when they are going... See more

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Rated 4 out of 5 stars
Verified

Easy to navigate and fast delivery. I understand you can't actually own a star but it fitted perfectly as a remembrance to my son and daughter in law after their son was born sleeping . He will alway... See more

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Rated 5 out of 5 stars
Verified

We found the perfect star to name to commemorate a beautiful young girl struck down by illness far too soon. Her star will continue to burn brightly in our lives and above for ever.

Company replied

Rated 5 out of 5 stars
Verified

It is a gift for my husband who has just been diagnosed with cancer (aggressive), our 16th wedding anniversary and his 65th birthday - he was absolutely thrilled to receive it! It was beautifully pack... See more

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Rated 5 out of 5 stars
Verified

I purchased this star for two little boys who sadly lost their dad on Christmas day to Leukaemia. Package arrived today and l had tears in my eyes while reading it. Thankyou for choosing an extra bri... See more

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Rated 5 out of 5 stars
Verified

This is the second star we have named, this one is a memorial gift for a friend who lost a parent. We wanted our friend to have a long lasting gift of their loved one. The quality of the gift box a... See more

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Rated 5 out of 5 stars
Verified

The experience was quick and easy. I received the parcel very quickly and it was fantastic to see all the wonderful goodies inside. Presented the certificates to my sons and their families and they we... See more

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Rated 5 out of 5 stars
Verified

My husband lost his parents to cancer and wanted nothing more than to name a star after them but with our circumstances he never got the chance. So this year, to make him so proud and blessed we (me... See more

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Rated 5 out of 5 stars
Verified

I had my item within 2 days of ordering. Really happy with it and just a perfect special present for anyone wanting to find something extra special for their loved ones

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Rated 5 out of 5 stars
Verified

Quick and easy to use, one very surprised 21yo friend of the family on his birthday; his mum had recently passed away and he was stoked with this unique gift

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Rated 5 out of 5 stars
Verified

The perfect gift for a very special person. I was amazed by the ease of the purchase, the quality of the certificate etc and the speed of delivery. Thank you so very much.

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Rated 5 out of 5 stars
Verified

The star registry frame arrived next day after i ordered it. The frame was slightly damaged. I sent the company an email that night & got a reply promptly. A new star registry frame arrived the next d... See more

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Rated 4 out of 5 stars
Verified

Would have been 5 stars but the pendant was so tiny I wish I had selected something else for my Grandson. Delivery was super fast and packaged nicely.

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Rated 5 out of 5 stars
Verified

This site seems very genuine, I wanted the star I named to be part of a constellation and this seems so. I had to make a change and this was done in a most helpful way. Then delivery was quick and... See more

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Rated 3 out of 5 stars
Verified

Edit....... The second lot if items dispatched to make up for the ones I originally did not receive WERE actually in the parcel. It was MY mistake. ......... So I do have everything I ordered and... See more

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Rated 4 out of 5 stars
Verified

I loved the star certificate and how it was presented so nicely. But when it arrived it has a little bit of damage from postage.

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Rated 5 out of 5 stars
Verified

My daughter wants to be an astronomer when she grows up. She will love this!

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Rated 5 out of 5 stars
Verified

Fabulous service! They resolve any issues with ease. I had a very positive and easy experience with this retailer.

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Rated 4 out of 5 stars
Verified

My daughters purchased the right to name a star on the registry as a Christmas gift. Such a wonderful gift as I have been an amateur astronomer for several years and a life long science enthusiast. I... See more

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Rated 4 out of 5 stars
Verified

I wanted to talk to a person to clarify questions prior to buying, as I was wanting to purchase more than one added extra. The woman I got on the phone was more than helpful and answered everything... See more

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Rated 4 out of 5 stars
Verified

Fantastic concept and beautfiul packaging. I ordered this for a friends newborn and it was sent direct to them. However they didnt know who it was from as there was nothing about it being from me on a... See more

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Rated 4 out of 5 stars
Verified

Presentation (gift box etc) wasn’t as pictured or expected when I initially received it and was quite poor, Communication was a little slow but understandable given the current climate, but once... See more

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Rated 4 out of 5 stars
Verified

After having the product I purchased not arrive by the expected date, I had excellent service and ended up receiving the product shortly after I emailed the company. They were great to deal with and a... See more

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Rated 4 out of 5 stars
Verified

Gift was very well received - present for a 70th birthday. Order was fulfilled quickly and easily. I do wished I'd checked which hemisphere the extra bright star I chose was in... I didn't realise i... See more

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Rated 5 out of 5 stars
Verified

Amazing service - I must admit I was a little sceptical at first as I wanted a special present for my first grandson’s christening on 9th February 2020. I wasn’t sure if the star is totally yours or w... See more

Company replied

Rated 4 out of 5 stars
Verified

I love this already bought 2 for my great niece and nephew now about to purchase for my new grandson. One blip in the process the Website is a little confusing about recipient and person to be bi... See more

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Rated 4 out of 5 stars
Verified

Great help when I stuffed up. I, am still waiting for Frames & Gift Box's Otherwise easy to deal with prompt answers to my questions So I'm happy & Happier when the rest arrives Thankyou Further... See more

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Company details

  1. Events & Entertainment

Written by the company

Have you registered a star name with us already? Please get in contact with our dedicated 24 hour customer service team If you have any questions or queries regarding your name a star gift purchase. We're here to help! At Star Name Registry customer service is key. If you are looking to buy a star gift, then please visit our Name a Star Australia website or contact us via phone or email and we will happily assist you. Our designated phone lines and online chat service is open 24 Hours a day Monday - Friday and 8 hours per day on weekends.We aim to respond to all emails within 12 hours.


Contact info

Promotion box for Star Name Registry

20% off for your special someone!

Save on naming a star with code SHINEBRIGHT20

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

It's a fantastic idea

It's a fantastic idea. My daughter passed away, I got her a star so her little nieces and nephews can go out at night and look for her star. It was so easy to do. The delivery was quick. I would highly recommend doing it.

October 16, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the review, Kay. I'm very sorry to hear of your loss - dedicating a star in memory of your daughter is such a beautiful thing to do, and so I really hope that it helps to bring comfort to your family. - Julia, CS :)

Rated 5 out of 5 stars
Verified

Starstruck

My daughter wants to be an astronomer when she grows up. She will love this!

October 14, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the review, Charity! We hope her named star inspires her love for the night sky even more. Thank you for choosing Star Name Registry to be part of such a special moment. - Julia, CS :)

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. And the items are very well presented. The chat line contacts were really helpful, can't praise them enough. I would recommend them to anyone who is looking at a star name memorial.

October 21, 2025
Unprompted review
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Kevin. I’m so pleased to hear that you had such a positive star registration experience, from ordering and delivery, to the product itself. - Julia, CS :)

Rated 5 out of 5 stars
Verified

Grans Star

Ordered a star for my 7yr old grandson after my mum passed away- they were besties.. the certificate arrived super quick & he loves it! Thankyou x

October 6, 2025
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Reply from Star Name Registry

Thank you for your review, Alicia. Naming a star in memory is such a touching way to honour a loved one. We hope your memory star gift brings comfort to you and your family. - Julia, CS

Rated 5 out of 5 stars
Verified

Spelling error fixed

The certificate was awesome but has a spelling mistake on it which I did . Instead of stars it says starts on the greeting I gave for it. Was a bit disappointed as it’s for my grand daughter’s first birthday. However, they are replacing it for me with the correct wording and with a new star! So impressed and very thankful!

October 4, 2025
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Reply from Star Name Registry

Thank you for your review, Sue. We're ever so sorry to hear that there was a spelling error in your order. We are happy to make an amendment for you, and a member of our team has reached out to assist you further. If you could kindly check your inbox that would be most appreciated. – Kim, CS

Rated 5 out of 5 stars
Verified

Amazingly fast delivery

Amazingly fast delivery. I was expecting it to take a week at least. Ordered it the night before my granddaughters birthday. The package arrived the day after her birthday.
Already have friends looking to order to give their loved ones such a unique gift

October 7, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for your lovely review Michelle – We're thrilled to hear that everything went smoothly from start to finish, and that your star naming gift made such a special impression. We're especially glad the fast delivery met your needs – we always aim to get your order to you quickly. - Julia, CS

Rated 5 out of 5 stars
Verified

Very fast delivery & a great price

Very fast delivery & a great price. Purchased as a gift for a friend who had lost her partner - she loved it as it was something she could connect to wherever she is & whenever she wanted

October 2, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for your lovely review. We truly believe that naming a star after a loved one is one of the most meaningful and heartfelt gifts you can give, so it’s wonderful to hear that you feel the same! - Julia, CS

Rated 5 out of 5 stars
Verified

Beautiful just beautiful

Beautiful just beautiful

October 1, 2025
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Reply from Star Name Registry

Thank you for your review, Sharon! We’re over the moon to hear that you were so pleased with your gift. Thank you for naming a star with us! - Kim, CS

Rated 5 out of 5 stars
Verified

Quick

Quick, inexpensive gift for my star loving brother in heaven

December 14, 2024
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Tatters. Naming a star in memory is such a touching way to honour a loved one. We hope your memory star gift brings peace and comfort to you and your family. - Kim, CS

Rated 5 out of 5 stars
Verified

Beautiful product

Beautiful product, very fast delivery,

September 21, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Louise! We’re so pleased to hear you had such a positive star registration experience, from the delivery right through to the product itself. - Kim, CS

Rated 5 out of 5 stars
Verified

Amazing

Delivery was quick and very meaningful.

September 17, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Taylor! We’re so glad your star registration went smoothly and that your star name gift made a special impression. - Kim, CS

Rated 5 out of 5 stars
Verified

Fast service and quality products.

Fast service and quality products.

September 21, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Maady! We’re delighted to hear that Star Name Registry exceeded your expectations in every way! Thank you so much for choosing to name a star with us. - Kim, CS

Rated 5 out of 5 stars
Verified

Absolutely beautiful

Absolutely beautiful. So happy with Star Name Registery, thank you. Can't wait to give it to my daughter for her 18th birthday. Highly recommend for any occasion.

September 23, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Lianne, and the happiest of birthdays to your daughter! We hope she’s over the moon with such a thoughtful gesture. Thank you for choosing to name a star gift with us. - Kim, CS

Rated 5 out of 5 stars
Verified

A beautiful unique gift.

It was easy to find the right package I wanted for a special Birthday gift. There were lots of great options and it arrived promptly and packaged well. I have already recommended it to friends.

September 22, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review and kind recommendation, Susanna. We’re so glad to hear you had a wonderful experience with your star name purchase, and that it exceeded your expectations in every way. - Kim, CS

Rated 5 out of 5 stars
Verified

The perfect gift for a very special…

The perfect gift for a very special person.
I was amazed by the ease of the purchase, the quality of the certificate etc and the speed of delivery.
Thank you so very much.

September 18, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Ray. We’re so glad you found the process of naming a star straightforward, from choosing the name to receiving the speedy delivery. We hope the recipient loved such a thoughtful surprise. - Kim, CS

Rated 5 out of 5 stars
Verified

Lovely heartfelt gift

Lots of options to customize your gift and very fast shipping make for a memorable gift.

September 17, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Caroline. Making each personalised star name gift special and memorable is exactly what we aim for, and it’s wonderful to hear your experience reflects that. - Kim, CS

Rated 5 out of 5 stars
Verified

Clear information

Clear information, ease of choosing. Very special

September 18, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Debra. I’m so pleased to hear that you had such a positive star registration experience. Thank you for naming a star with us! - Kim, CS

Rated 3 out of 5 stars
Verified

I'm not happy with the the hwrong goods service at this…

Edit....... The second lot if items dispatched to make up for the ones I originally did not receive WERE actually in the parcel. It was MY mistake. ......... So I do have everything I ordered and the mistake WAS corrected very promptly. So I have changed for reciew to 5 star. .................. ................ I'm not happy with the service at this minute. I ordered a gift pack that had a framed certificate in it, and s star map, plus 2 Keychains.
Well when it arrived I got two framed certificates and the star map. I spoke to customer service who seemed very eager to sort this out. I was told that the two key chains will be sent immediately.
Here we are just a couple of days later, and I've received the package. But instead of the 2 key chains, I've been sent yet another framed certificates ( or deeds as the site calls them. So now I have three framed certificates that are exactly the same but still no key chains.
The customer service lady was wonderful and very polite, so I'm not upset with her. The packages also arrived very quickly so that's good. My problem is that the order was not correct. Not once, but twice. As I'm annoyied with the person who read the order and packet it, getting it wrong twice. If this matter is resolved properly by the time the gifts are meant to be given 15, I will update my rating.

September 9, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for your review, Kim. We’re truly sorry your first order arrived without the keychains, and we’re pleased to hear they were included in the second shipment. It’s lovely to know that you’d now rate us as a five-star service, that said we’ll be in touch shortly just to make sure everything is in order and to see if there’s anything else we can do for you. – Kim, CS

Rated 5 out of 5 stars
Verified

thank you for these lovely stars to…

thank you for these lovely stars to look at every night and say hello to my mum and dad.

September 4, 2025
Star Name Registry logo

Reply from Star Name Registry

We really appreciate your kind words, Vicki. Knowing that you can look up to the sky and feel connected to your mum and dad makes this tribute so special. We hope your star name gift continues to bring you peace and comfort. - Kim, CS

Rated 5 out of 5 stars
Verified

Extra bright star gift package

The extra bright star gift purchase was quick and easy, and the recipient received the package in a couple of days.
Every experience I've had with Star Name Registry has been smooth and positive.

September 1, 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your kind review and continued loyalty, Susan! An extra bright star is such a meaningful choice, and we’re delighted to hear your experiences with Star Name Registry have always been positive - from the star gift itself to our fast delivery. We hope to see you again soon! – Kim, CS

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