Solar Star Power Ltd Reviews 136

We were recommended this company by neighbours, both for competitive pricing and also the great customer service.
We requested a quotation and based on an initial site survey, some issues were found that needed discussion. A visit from their electrician soon resolved this and a quotation was made for different systems, with clear explanation of the benefits and deficits of each. Each time there was a change in the requirements, it was no problem for the team to reissue the quotation to us again.

Installation was booked for 08:30 on the 1st October and on the 30th September, we had a visit from one of the team to scope out the work. Polite, respectful and let us know what to expect.

08:27 on installation day and the teams arrived. Scaffolding put up quickly, installation teams worked tirelessly and every option was discussed with us - colour of conduit, location of power bank etc. Nothing was too much trouble and the teams went above and beyond to make the installation as non-intrusive as possible (for example, cables could have been run on the wall - instead, they were run through cavity walls which was harder work)

Everyone was tidy, polite, friendly (and appreciated the cakes) and the workmanship was absolutely perfect - even down to the fixings for the conduit being perfectly evenly spaced and everything being either dead horizontal or vertical. Problems were resolved without issue and deadlines were absolutely adhered to.

Would have no reservation in recommending the team to friends, family and anyone considering solar power. Great company that delivers quality work and product at a reasonable price. What more can I say?

Solar Star installed our air conditioning units and were fantastic. Neat installation with very little disruption, Units work brilliantly and very reasonably priced. Would definitely recommend

Communication with Solar Star Power was always clear and straightforward, which made the whole process easy from the outset. The installation itself went smoothly — the team were punctual, tidy and efficient, and everything was completed on time.

My project had some unique features, with panels needing to be installed at the bottom of the garden. The team really showed their can-do attitude in finding a way to make the most of the space and maximise the number of panels.

Since then, the system has been running perfectly, and I’ve had no issues at all. Everyone I dealt with was pleasant and professional, and I’ve already recommended Solar Star Power to friends and family.

Clear and easy to understand assessment. Follow up quotation provided quickly and with full information about the products recommended for our situation. No high pressure sales, these are not needed as they provide good service and quality products at a good price.
We had 18 solar panels on two aspects of roof, a solar battery storage, exporting meter and car charger fitted in one day. Some scaffolding was put up evening before and taken down day after as one aspect required outsourcing of scaffolding. All work men and office staff polite, friendly and excellent standard of work. Thoroughly recommend this family run business.

Great service before and during the installation by their admin-team and all the guys who put it all together. Highly recommendable.

Knowledgeable and informative at sales stage with no pressure to sign. Great installation team, friendly polite, neat and high quality work. Very pleased with system all working and good after sales service to resolve app connectivity issues and sort the extended warranty

Had 2 Tesla Powerwalls fitted along with a Zappi EV charger and subsequent to that an existing solar PV array significantly upgraded along with another Powerwall fitted as well.

Everything from initial contact to final commissioning was well explained and the system has been faultless since fitting.

The guys doing the work were a pleasure to have in the house, this was a large job but done quickly and very tidily.

All in all I’d be very happy to recommend Solar Star.

We had an all round excellent service from Solar Star Power Ltd. They were very helpful and came out to our house following our conversation to answer all our questions.

We had a very professional installation team who installed the system battery wall and panels within 5 hrs. They all worked well and were very engaging. The quality was excellent and they cleaned every thing up before they left.

On completion we were shown how to install the app and how to use it which was very simple.

We had followed up calls checking everything was ok and if we were happy with the end product.

I would have no issues recommending Solar Star power and all there teams from the scaffolders, installation teams Louisa and the back off team who have all been great.

Many thanks

I’m extremely satisfied with my Solar and Battery installation and would strongly recommend Solar Star Power. From their initial quote to final installation they have been very helpful and professional. The installation itself was really efficiently performed and they always made sure I was aware and happy with what they were doing.
All can say is a big thank to Louisa and the installation team for making it go so smoothly.

The support given from initial enquiry to the process of registration for the grid and supplier has been excellent . The installation team were efficient and knowledgeable- the whole installation ( 14 panels and battery storage) completed in 6 hours!

Excellent service and installation completed quickly and fully explained. Really pleased with the service and would definitely recommend.

If you are thinking of installing solar, its well worth doing. Looking for a company to install your solar, Solar Star Power from Uttoxeter are the company I used and I can highly recommend these guys.

They are friendly, knowledgeable, and will help you sort out the right system for your needs. From the office staff to the installers, nothing is to much trouble. One of the panels installed on my roof didn’t look quite the same as the others. They came back the same day and changed the panel, no problem!
We had the Tesla Powerwall 3 installed which we are really happy with and gets my vote. The Tesla app is great for telling you how the system is performing.
If you are thinking of solar panels, Solar Star Power are defiantly the company to use.

From the initial quotation, house visit, information provided through to the installation crew and process, everyone was a professional. The standard of work was satisfying to witness. The installation crew worked hard and were polite, courteous and respectful.

Would like to thank David, Emily and the team at Solar Star Ltd who was involved in our recent installation, consisting of panels, battery and EV charger. From the initial enquiry to installation nothing was a problem and all ran smoothly. Thank you again Mark & Emma

Very helpful and professional service from start to finish in installing solar panels and battery. The electricians, the solar panel installers and the office were patient and provided all the information we needed throughout the process to make the decisions we needed to.

The installation, we had wasn't straight forward, we had to have our solar panels installed first and then later we got the battery installed and it all connected together. The installation team worked well and then when we got the battery installed, the engineers worked well and this is where we found out that we had a bad signal and we didnt know we would need a good internet signal, which was an issue as the battery had trouble connecting to the phone, we had issues getting this connected as the Tesla battery didnt connect straight away, but solar star power sent an engineer out to sort this which we really appreciated as most companies would try to do this over the phone. we are now connected and happy with the installation, the one issue we have which is not an issue with Solar Star Power is the Tesla App is very restrictive we tried to add another log in and tried to reset our password, when we tried to do this the tesla app asked for letters and numbers as part of security, but wouldn't allow us to change the keyboard settings to put in any numbers. I would recommend Solar Star Power to anyone.

This was our second install from solar star as we increased our number of solar panels.
The installation was fault free, the staff were efficient and helpful from administration to the scaffolders, the electrician explained thoroughly what the battery was doing and how we had to understand it.

Professional installation which was quick & easy - only negative was not being told in advance that all the paperwork from various different bodies would take 3/4 weeks to arrive before I could apply for the SEG scheme

We recently had a PW3, myenergi zappi, eddi and 16 Aiko All Black 460W panels fitted, including a combination of black bird mesh and SolaSkirt. At a previous house we had solar installed in 2011, so had some experience already. Over the last few years we discussed options with a small number of larger installers and often encountered long lead times to even get an outline quote. The experience with Solar Star Power was refreshingly different. My email enquiry was responded to promptly and my many following questions all answered promptly with emails and calls. I did not get a generic quotation pack sent to me, which is different from the other companies, but this did leave me wondering about various points. All my questions did get answers, either by emails or in the post installation “commissioning pack”. SSP dealt with all the G99 application process and chased it regularly. From initial email to installation was just over five weeks, including all the waiting for the G99 approval to install. The installation took just two days, with a roofing team of five on the first day and two on the second to do the SolaSkirt / bird mesh, plus two electricians on each day. I am an electrical engineer and we have had to have the roof on our house replaced a few years ago, so I am not the easiest customer! Both teams were professional and friendly. Always taking time to agree with me exactly how I wanted the work done and equipment laid out. They were also very tidy. The office based team members were excellent, always responsive and thorough.
Before we agreed to the basic quote in the email, we visited another customer that kindly agreed to show us the quality of SSP’s installation. Since our system has been installed a number of neighbours have commented that they’ve never seen such a tidy and unobtrusive solar panel installation. The SolaSkirt edging product certainly makes it look more like inbuilt panels. We have already recommended Solar Star Power to three neighbours and will happily continue to recommend the company.

We had a Zappi car charger fitted in our new build. From start to finish the process has been informative and helpful. Installation was done efficiently and James made sure we understood the system. Not only did he fit the car charger but also rectified an existing error in our new build solar power generation we would never noticed. Went above and beyond thank you.