Slime Reviews 2,035

Had a problem with my Slime tire inflator, the thumb switch broke. A very small and inexpensive part, but without it a very useless and expensive piece of equipment.
This AM I called ITW Global’s 800 number and left my callback number, really not expecting to hear from ITW.
Well, a short while ago, I received a call from a very friendly and helpful service representative, Fanessa Elmore, who listened to me explain my issue and asked for the information on my particular Slime inflator until the the problem was located and the solution was found.
Thanks for your patience and support.

Hi Fanessa, Thank you oh so very Much for you're Kindness and you're Professionalism !Just Waiting on the Fuses ....As soon as i get them , I Want to give you an Awesome Review !!! One Question....Can i get you're Bosses Name so i can Copy (Him or Her ) On what a Fantastic Person you are and What a Great Job you do !!!!! God Bless you and Have a Great Day /Week as well !!!! Thank You Once Again !!!!!

I used peel and stick patches and inflated the bicycle tube to 25 psi the pressure was 45 to 60 psi, when I tried to get it to the correct pressure, it blew a hole in the patch. I thought I could double patch it, but it would not hold air. Don’t waste your time or the two dollars.

The first photo is of soapy water foaming at the plug site, notice it is centered right over the plugs. This is what leaked out from the few seconds it took to spray the plug and grab the camera to get the photo. After a quick wipe I took the second photo, and you can see small bubbles and one large one directly coming from the core of the plug. The plug must be made of a fibrous material and saturated with a rubber like substance but in this batch not enough. It shows a lack of quality control. This leak loess 10 PSI overnight. Please note the seal between the plug and tire was good only the plug itself leaked. This was a Slime brand plug. And now I have to pay to add photos!

I had a SLIME "All-Purpose Inflator" for several years, but it had seen better days (lol). However, I used it extensively and relied on it to check and fill my bicycle and Motorcycle tires.
Recently, I received a newer SLIME All-purpose inflator as a gift, but when I went to use it, the pressure gauge was malfunctioning.

I contacted SLIME, admitting that (since it was a gift) I didn't have the receipt hoping I could get directions on adjusting the pressure gauge. When told the gauge couldn't be fixed, I was quite surprised at how much further the customer service people (specifically Ms. F. E. of the customer service dept) went to help me.
After some very thoughtful emails, SLIME offered to replace my broken unit at no charge.
THIS WAS QUITE THE WONDERFUL SHOCK! I was ready to discard the broken unit, but now, I will be receiving a new replacement!
SLIME didn't have to do this, as I said, I didn't have a receipt and was ready for having no choice but to replace the broken unit.
SLIME has proven it cares about the quality and performance of its products. Furthermore, it ensures its customers are more than just a sales number.
I am truly in awe over this support; it's not something you see every day, and I endorse SLIME (and the way Ms. F.E. treated me).

I was disappointed that the valve stem engager on the Slime inflator broke after three uses. However, Slime replaced the unit.

Great product, great customer service. What I wrote..

Thanks Fanessa!

Parts received. Arguably some of the best customer service I've ever had. You now have a dedicated customer that will promote your products any chance that I'm given. I love that pump and would have hated to have to buy a new one over a simple error that I made. Service like this is hard to find nowadays.

Sasha and I communicated over a replacement product! She was absolutely amazing!!!!!! Cordial, personal able, prompt with responding, and follow up was awesome!

I spoke with Vanessa. I purchased a “Slime” brand tire inflator. It stopped inflating tires. Vanessa offered to swap a new inflator and return the defective one (and also sent a return label as well). Was extremely pleased how this was resolved. Thank you Vanessa!!

Very inferior product. It takes 5 minutes to inflate an atv tire(10") to 20psi. Honestly I can inflate it faster with a bicycle pump.

Well honestly I have been using slime air tire inflators and every time I buy after a certain time they stop working. While I always use best standard procedures while using these tire inflators as guided instructed by manual book. Even I have been using their manual air pressure gauges they never show exact tire pressure. So now I have decided never to buy their products as this is waste of money and a big stress. Please increase update quality of your products.

I am writing truthfully on the slime products I bought and am not a happy camper…. First it’s the “Deluxe Tire Tackle 13 piece “ bike tire repair & inflation kit …. I repaired my flat tires, I have five bikes …. with your products/ patches… the self adhesive ones that are in your repair kit…… Air them up and I alright … I can go riding in the morning…. Nope I go out the next morning and all of them are flat again….. so I went back to the store and bought another Slime Tire Tackle 33 piece ….. used them patches for my flat tires and Again same difference the self patches do not stick to the tube ….. so I’m pissed at this product that I’ve purchased from your guys and all I want for you to do is reimburse me for this repair kits that did not work for me …… I’m just being truthful with my review

Very good costumer service, excellent approach.

Excellent customer service, could not be happier

I have a broken garage air pump station that broke. I was sent a return label and told that a replacement would be sent that day or the next. I have yet to get another response.

We had a problem with the pump but when contacting Slime, they followed up immediately and went above and beyond and quickly replaced the pump.

The company was responsive to my concerns. Their representative,Pam, was very helpful and professional. I was pleased with my experience and will definitely look to purchase Slime products in the future.

I purchased the Expert Pro Power Tire Inflator. Used it once and it was Great! For whatever reason, the next time I got it out to use, it would not work. I contacted Slime with my issue, and they promptly sent me a new one. Now that is good customer service!

They agreed to replace the unit given the circumstances of it failing. Will send unit in using the postage label sent to us. Communications were excellent and addressed my concerns.