Sierra Pet Meds Reviews 156

I've bought from Sierra Pet Meds for the past 6 years and have always received great service and good products. I normally buy Nexgard Spectra for dogs which covers heartworms, intestinal parasites, fleas and ticks. I can get it for about 1/3 the price it would cost at my vet or any place like Chewy for just the product alone PLUS I'd have to take each dog in for an exam and probably a heartworm test before they would prescribe the meds. That alone would be another $100+ per animal.

But let me address the most common complaints I've seen on here.

Delivery time: Your items are being shipped from overseas. Don't expect it in 2 days like you're ordering from Amazon. During covid, I had to wait 2 months to get but normally it's 2-3 weeks so plan accordingly.

Fleas: I see so many people talking about their product not getting rid of fleas. The most likely reason is your house is infested and needs to be treated and maybe your yard too. At any given time only about 5% of fleas are on your pet, the other 95% are in your carpet, bedding, furniture. So while the animal is treated, the fleas are hopping around and even on your pet and possibly making it look like your pet is still infested.

Import surcharge: You're buying a product shipped from overseas. Don't blame Sierra Pet Meds for something your government is doing. SPM is not charging you the Duties, your elected officials make those rules.

Perfect, fast shipping and delivery was absolutely fabulous, perfect product at the best prices, will continue to use these for all pet needs. Thank you 🙏 Sierra pet meds

Didn’t know that the product of 55 euro had to come from Singapore Maybe they are some what cheaper, around 5 euro’s but I have to pay 10 euro customs clearance costs (import duties) to get my product. One shoudn’t buy from this firm

Shipping time was delayed for a month until the product was received.The only information throughout this time was that the shipment is in transit. In addition, the product that arrived will expire in 6 months. The company's response was that the date is indicated in the product details, if you open the link...

I ordered from them 2 months ago.
For about 3 weeks it was updated arbitrarly saying again and again that it is "In transit with airline"

I wrote them after 1.5 months saying nothing changes and they wrote it typically takes around 2-3 weeks.

The responded with completely irrelevant answer (telling me they sorry I have promlem with my account and they reset my password for me)

I told them this is not relevant and please read and answer to what I wrote, they just didn't respond. Nothing has changed ever since. I'm still in the dark.

Just so unproffesional it's emberrassing

I've been doing business with Sierra Pet Meds for many years. The service is great. I appreciate that they take care of business and send my order right away. I especially love that I can get what I need from them without a bunch of added stress and expenses. Thank you so very much Sierra Pet Meds.

I Am Very Pleased With There Excellent Service And Prices Are Great Customer Service Right On It .They Have Helped Us So Much With Our Fur Babies I Would Highly Recommend This Company!!

Excellent quality, smooth shipping to Germany, and the price unbeatable. Many thanks and best regards.

Very pleased. The parcel arrived very quickly and the helpful response from Surya from customer service to my order was lightning fast! It is truly amazing that a parcel from the other side of the world, from New Zealand, arrived in Switzerland faster than many parcels sent within Europe! I will definitely order from Sierra Pet Meds again because everything is on TipTop

Never got package. Reached out to them and received a tracking number saying it was delivered to another state. When I responded they provided another tracking number saying it was delivered. I check my Ring and USPS alerts, no package was delivered. When I told them of this, no response.

I was tired of paying almost $500 a year for Nexgard and Heartgard for my large Labrador. I took a chance on Sierra Pet Meds about a year ago, and received the same products that my vet sells for a fraction of the price. Saving myself about $300, without the hassle of going through my vet. I still take my dog for regular checkups, but feel like the price of these prescriptions is a racket in the US. One important thing to consider is it did take about a month for the product to arrive, so you need to order before you are out.

I have used Sierra Pet Meds.

Bought preventative from them and my dog got heartworm and the med company won't pay for his treatment because I bought from them! DO NOT BUY FROM THEM NOT WORTH LOSING YOUR BEST FRIEND.

If you order something, you may or may not get it, and they don't care. They will tell you to read the fine print.

I order all my flea and tick and worm preventatives from canadapetcare. The prices are good and they have free shipping.

Great customer service. I have been using this company for over five years to order flea/tick/heartworm meds for my cats. Never seen a flea on them. They are in perfect health.

Defective products
Bought in June Bravecto for my dog, a month later the dog was steel full of fleas.

I'm not an influencer and this isn't a part of some paid promotion that Sierra Pet Meds is having at the moment. I'm not being paid or rewarded in any way. I'm writing this because I truly enjoyed doing business with them.

This was my first time ordering pet medications from overseas because I was afraid that it would either get lost in the mail or I'd receive a counterfeit or expired product. I should have done it earlier because this was a great experience! I ordered Nexgard for my dog on September 4th, 2024 and it was delivered to me today. I live in the United States on the east coast so it took 21 days to arrive. The wait was worth it because I saved about 60% including the price of shipping, if I had ordered it from a US pharmacy that requires a prescription (one isn't required at Sierra Pet Meds).

The product was shipped from New Zealand while the office for Sierra Pet Meds is in Australia. The address for their office was right on their website which is not the case for most of these overseas online pet pharmacies. The Nexgard I received is real and it won't expire until August 2026.

As if the price and solid service isn't great enough, they have a wonderful rewards program! In their program, 100 points equals 1 dollar. You get 5 points for every 1 dollar spent on an order. You can redeem those points and get a discount off a future order! For example, if you have 500 points, you can redeem it and use it to get $5 off an order.

I highly recommend doing business with Sierra Pet Meds!

Good pricing fast shipping. Will shop again. Five star online seller ⭐️⭐️⭐️⭐️⭐️

I have bought from Sierra Pet Meds for years. They have a wide verity of meds for fleas and lots more. A rewards program where you get points. you even get points for your birthday. Free shipping, and super pricing. It does take a little while to get here, just keep that in mind. I recommend them as a go to vendor. Never had any trouble with them at all. Debbie Norman USA