Shulph Ink Reviews 189

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more

Rated 5 out of 5 stars
Verified

I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more

Rated 5 out of 5 stars
Verified

The book arrived damaged but Shulph Ink quickly and cheerfully took care of the issue. I would not hesitate to shop with them again!

Rated 5 out of 5 stars

I have ordered twice from Shulph (March and April 2023) and received order quickly and books as described in perfect condition. At the time of ordering all 12 books I purchased were cheaper at Shulph... See more

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Company details

  1. Book Store

Written by the company

Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Verified

Best customer service team

I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the item.
I was unable to exchange my item but l think it would have taken long anyway. I would buy from them again.

September 29, 2025
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Rated 4 out of 5 stars
Verified

First purchase

The delivery was fast. The cover of one of the books was slightly bent when I opened it.

September 6, 2025
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Reply from Shulph Ink

Hi Joseph. Thank you for choosing Shulph Ink and for taking the time to share your experience with us. We’re really pleased to hear your books arrived quickly, but we’re very sorry that one of them wasn’t in perfect condition. We take care with our packaging and it’s disappointing to know we didn’t meet our usual standards this time. Please accept our apologies. Your feedback will help us do better.

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Rated 5 out of 5 stars
Verified

Great service!

I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that there are still vendors out there who care about their customer experience and value repeat business. Highly recommended!

June 30, 2025
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Rated 5 out of 5 stars
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Pleasently surprised.

I was suspicious at first due to the extreamly low prices of the books and shipping. But i throw caution to the wind and tried it. And boy am i happy. I ordered 7 books and they arrived in perfect condition.

December 19, 2024
Unprompted review
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Rated 1 out of 5 stars

No book no refund

I placed an order for the Sourdough Bible book. I was told they did not have enough in stock to complete my order . 5 weeks later still no refund . Do not use this company.

May 1, 2025
Unprompted review
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Reply from Shulph Ink

Hello Irene. As discussed with our customer support team, we issued you a full refund since May 6, 2025, and this will have reflected in your statement by now. We are a honest and reputable bookseller and apologise for any inconvenience we have caused you. Please check with your bank as discussed and ensure you’re looking at the statement for the card you ordered from. Sometimes customers look at the wrong statement and can blame us for this. In any case we apologise for the inconvenience. When you find the refund, can you please be so kind to update your review by clarifying if the refund was actually issued when we said? Thanks.

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