Horrible they send a broken Head Spa pillow and they tell me that it’s not broken and they make me pay for a return shipping label when it’s not my fault that they sent a broken item. They should prov... See more
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This salon is above all others as Azi provides the best massaging shampoo in Houston. Easy check in or access to appointments, wonderful product choices that make a difference on fine hair, color trea... See more
After a disastrous experience at another salon, I was a little nervous to get my hair done at a salon. My fears were put at ease when SH Salons expertly brought back health and beauty to my hair. I lo... See more
Always been a Shaper Plus girl. So glad that you carry it's original formula. VOC 80. The cheap formula does not hold my hair and smells absolutely awful. I appreciate your honesty selling the exact... See more
Company details
- #7 of 8 best companies in Hair Salon
- #7 of 7 best companies in Beauty Salon
- #1 of 1 best companies in Waxing Hair Removal Service
Information provided by various external sources
SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...
Contact info
77063, Houston, United States
- info@shsalons.com
- shsalons.com
Replied to 16% of negative reviews
Typically replies within 24 hours
Horrible they send a broken Head Spa…
Horrible they send a broken Head Spa pillow and they tell me that it’s not broken and they make me pay for a return shipping label when it’s not my fault that they sent a broken item. They should provide the label very cheap products. Won’t be buying anything from here again.
Happy to receive nail polish I wanted
Happy to receive nail polish I wanted. Price was good and shipping was relatively quick.
leaking right out of the box
My unit was leaking right out of the box. I’ve been trying to communicate all week and it is now Thursday with nothing resolved. Will never buy from this company again.
Everything was perfect
Everything was perfect! I received the product in the expected time, excellent quality and good price!
Excellent customer service
Excellent customer service! Fast shipping, great shipping container!
It is very loud
It is very loud. My nozzle sprays normal except a few shoot out sideways and gets my clients face wet. The instructions didn't tell you this but you need water in the basin for the halo to run. I am bummed I thought it would be such a great addition. I should have opted for the table plumbed one.
Purchased a head spa table
Purchased a head spa table. All questions were answered, was texted a YouTube video to watch for setting up the table and a phone number if I had any questions. The table arrived just exactly the amount of time they said. Very fast shipping! SH Salons is wonderful!!
The unit is as described but I did have…
The unit is as described but I did have to make some modifications to my location: 1) you do need to establish a dedicated line to support the 25 amp requirements to operate this machine; and 2) the cord is extremely short so I had to rearrange my room so that the unit was close enough to the wall.

Reply from SH Salons
I love your products especially the…
I love your products especially the cutinol rebirth. I am just frustrated coz I received a hair serum that expires January 2025. I did purchase it late December. Why would you do that to your customer?
Arrived On Time
Product shipped quickly and was on time. Items were packed with care
Great
This is my second order from them, and I highly recommend! It ships super quick and I’ve had zero issues.
Excellent service!!
Very easy to order product. Excellent communication. Item arrived on time and in perfect condition.
Excellent selection of products quick…
Excellent selection of products quick delivery
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