Shopjamei Reviews 674

🚩 Betrügerisches Unternehmen – NICHT BESTELLEN!
Ich habe Kleider bestellt, die qualitativ unterstes Niveau waren. Als ich sie retournieren wollte, hielt sich das Unternehmen nicht an seine eigenen Rücksendevereinbarungen. Es wurde keine Rücksendeadresse mitgeteilt, stattdessen wurde mir nur ein Rabatt angeboten. Das ist kein seriöses Vorgehen.
Ich empfehle ausdrücklich, diesen Store bei Shopify zu melden: → Google "Shopify Report Merchant"

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🚩 Fraudulent company – DO NOT ORDER!
I ordered pieces that turned out to be extremely poor quality. When I tried to return them, the company refused to follow its own return policy. They did not provide a return address and only offered discounts instead. I speak from personal experience: this is not legitimate behavior.
I strongly recommend reporting this store to Shopify → Google "Shopify Report Merchant"

Stay away from this shop – completely untrustworthy and borderline fraudulent!

The company is actually based in Hong Kong but pretends to have a business address in the UK. I ordered two dirndls, and they were shipped from two different addresses within Germany. This makes it practically impossible to figure out where returns are supposed to go. The quality of both dresses was very poor and nothing like what I expected.

When I tried to exercise my right of withdrawal, it was simply ignored. Instead, I was repeatedly offered ridiculous discounts of 5%, 10%, etc. – but never provided with a proper return address. A return label, which they explicitly promise on their own website, was never sent to me despite multiple requests.

Communication is extremely slow.

According to their website, they even try to charge extra “handling fees” for returns, which is not legally allowed in the case of a withdrawal. This clearly shows that they deliberately violate consumer protection laws.

My advice: if you order here, you risk losing your money. If possible, get your money back through PayPal or Klarna. If you paid by direct debit, immediately file a dispute with your bank.

Absolutely not recommended – save yourself the stress and shop elsewhere!

I am trying since two weeks to return a product that I don't want and the customer service does not send the label to resend it and instead is offering me discounts. Highly unprofessional...next steps tbd, so far I have not been successful to send back my product. Returning things should be standard in an onlineshop.

“Warning! The dirndl comes from China and is extremely poorly made. Returns and cancellations are deliberately delayed by the company, and instead, you’re constantly offered discounts until the return deadline expires. Do not order from them under any circumstances!”P

The Dirndl are very bad quality. I sent a couple of Dirndl back and haven’t received my money back (over 500€) they keep telling me i’ll get my money eventually but nothing has happened since November 2024 and they have been ignoring my lawyer.

Wish I could give 0 stars.
I ordered 3 dirndls, I did not like the quality and fit on me. I have been trying to start the return and they use a robot for responses with offers for discount, they are a small company, and other unrelated conversation. AVOID BUYING HERE!!! I wish I saw these earlier reviews.

I would give 0 stars if I could. The dress did not fit right and I asked for a return the same day, which they delayed sending me the address for. They sent me the correct address on the 15th of October, I shipped the package on the 16th and delivery was confirmed for the 21st. They then got back to me saying my return was being processed, only to email me later saying I violated their 7 days from recieving the return address policy. Would never buy from them again.

Ordered a Dirndl and tried to send it back bc it was to small. Therefore i had to make a return request on their page and never heard back! I just want to sent the Dirndl back to get my money, but i can't reach them - neither with mail oder hotline. Not ordering again if sending back in case of simply not fitting is that complicated.

Been waiting for my dirld for more than 10 days. Not replying any of my emails, will report to paypal as scam if dont hear anything within the next 24 hrs.
Alejandra

I just bought a dirndl and 2 blouses. Although Dirndl was not expensive (€129,99), however the WORST quality I have seen!!!!!! The customer sevice replied a few days later. Now, to return the items I have to pay the shipping+handling fee. And still I will not get fully reimbursed. Please be aware.

I ordered two dirndls 5 days ago - absolutely no responses from their customer service, no order updates, no responses via email!! Terrible service. Their comments and direct messages are switched off on social media. Extremely suspect. I just want my money back. Clearly the dirndls are not shipped!!