Sexdollpartner Reviews 34

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Great purchasing experience. We received an email shortly after the order was completed and then another about ten days later to confirm satisfaction in the manufactured process. The doll looked excel... See more

Rated 5 out of 5 stars

really great company to deal with i know they are hundred of miles away but your only. An email away. They contact you straight away. they keep you updated on your shipping. and delivery they are so h... See more

Rated 4 out of 5 stars

So excellent shipping time. Also great communication. The doll in perfect condition. I got the wrong hair color but Anna is sending over the correct wig . Excellent service .

Company replied

Rated 5 out of 5 stars

Sex doll partner did fantastic with my order it was nicely packaged, on time, and very good quality product!! They added a beautiful wig and really soft cozy blanket along with several other nice gift... See more

Company replied

We perform checks on reviews


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Erotic Clothing Store

Written by the company

SexDollPartner – Your Trusted Source for Realistic Life Size Sex Dolls SexDollPartner is made up of a team of people who are passionate about and truly appreciate sex dolls. This shared passion drives us to build genuine connections with our customers, ensuring open communication and answering any questions or concerns they may have. Our guiding principles—customer first, quality first, service first—have earned the trust of more and more customers. With our professional inventory management system and a dedicated team, we are committed to providing the best quality products and excellent service to every customer. Choosing SexDollPartner, you will enjoy a comprehensive one-stop service experience. From the moment you place your order, our excellent after-sales support will be there to help you enhance and enrich your personal experience. ​


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Great purchasing experience

Great purchasing experience. We received an email shortly after the order was completed and then another about ten days later to confirm satisfaction in the manufactured process. The doll looked excellent and exactly as advertised with all the selected changes. I arrived on time and very well packaged. Will be buying from them again.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company and realy helpful

really great company to deal with i know they are hundred of miles away but your only. An email away. They contact you straight away. they keep you updated on your shipping. and delivery they are so helpful. i will definitely be buying more from them what you order is what you get and they even through in some gifts for you you cant get more customer care than this company they are the best

October 6, 2025
Unprompted review
Rated 4 out of 5 stars

So excellent shipping time

So excellent shipping time. Also great communication. The doll in perfect condition. I got the wrong hair color but Anna is sending over the correct wig . Excellent service .

September 17, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Amazing and worth buying

the doll i recieved is what i need and made her into a dream doll i wanted.

August 28, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Very communicative and helpful!

August 3, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

The contact was extremely helpful

The contact person was extremely helpful and patient with all of our questions. She pointed out how I made an error in our order and she helped correct the order without extra charges. She responded quickly and put us at ease.

August 22, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Great company

Fast, discreate shipping. Good customer service. Quality product.

August 20, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Fun playing with dolls

Delivery was pretty fast (4 days), and the packaging was discreet. I mean, it's a large cardboard box, but there was no labeling on it clearly indicating what it was.

It felt weird screwing on the head and putting on the wig, but then the doll looked good! I like the look and shape of the doll. She has the shape of an attractive woman of the size that I selected. The waist is a bit exaggeratedly small, but I find it sexy. I was impressed by how many joints she has. Not quite as flexible as a real woman, but more flexible than I expected. The joints are pretty stiff (it takes some force to bend her legs, for example), but I think that's not a bad thing, because she doesn't have muscles to hold herself up; only the stiffness of her joints keeps her position, and without that stiffness she would collapse like so much dead weight.

The flesh has a nice squishy feel that I like. It's not quite like real skin, as it sticks and catches more than I like, but I imagine that it's about as close as modern technology can get to the feel of real human skin. After a few washings, I noticed her skin feeling more sticky than initially, and they advised that I apply talcum powder or baby powder and then wipe off excess powder with a clean cloth. That did help with the stickiness, but it is a tricky process, as it's hard to evenly apply just the right amount of powder (too much and she is leaving white powder everywhere, too little and she feels sticky). With practice, I think I'm getting better at it.

I feel like the wig/hair could have been better. It doesn't stay on very well, and the lengths of hairs is inconsistent; there are annoyingly many short hairs that won't stay in a pony tail. I'll probably look for a new wig from somewhere else.

The doll stained more easily than I expected, and soap was no help. It did not come with stain remover (the website said something about not being able to include stain remover due to import requirements) so I had to order it separately. The stain remover worked well to remove stains from dark clothing, but I was shocked and annoyed by how small the container of stain remover was (10 grams of cream). When I complained to their customer service, they sent me a second tiny container of stain remover for no additional charge. The doll came with a little block of spare TPE flesh, so I started leaving new clothes on the spare block overnight before putting it on the doll, but some articles just took longer to stain. So then I started going with the other recommendation of only using white or light-colored clothing.

It's fun to play with the doll. I mainly purchased it so I could have something to cuddle with when I didn't have a person to cuddle with. My hope was that it would be better than having nothing to cuddle (or, I guess, better than a body pillow). I found that, in fact, while it's not as good as cuddling a real woman generally, it's actually more enjoyable than some women that I've cuddled with.

In the five weeks that I've had her, she has gotten a variety of minor scrapes and scuffs just from moving her around. I don't think I play with her especially hard, but I do play with her. So I'm expecting that I'll probably be lucky if she lasts a year. Eventually I expect the accumulation of scrapes and scuffs and marks to get sufficiently annoying that I'll get a replacement.

July 12, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Fast shipping accurate listing photos…

Fast shipping accurate listing photos customer service was responsive competitive cost

July 30, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

I liked the service

I liked the service. They got in touch with me about the doll’s skin tone and the delivery process. Great job!

December 24, 2024
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

5 stars ✨ excellent service great company I highly recommend them to anyone!!

Sex doll partner did fantastic with my order it was nicely packaged, on time, and very good quality product!! They added a beautiful wig and really soft cozy blanket along with several other nice gifts.. I give them 5 stars it was a carefree very good experience all around!!

July 11, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Their products are the best

They make their products available to anyone and their products are crafted with care.

July 22, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

I ordered a doll with special options…

I ordered a doll with special options and the website wasn’t working correctly and didn’t put my options in. Company reached out and neither of us realized till almost the end. They were able to give me a full refund and offer a discount in the future. Also we’re gonna send me videos and pictures before sent out.

May 4, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 4 out of 5 stars

Got a great product

Got a great product. Had personal customer service liason that is great

June 6, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Good customer service

Good customer service, showed up on time

May 15, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

excellent service and quality product.

May 15, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Don't wait you won't regret it

I delt with Anna who was absolutely great in responding to my questions. She even went as far as to send me a video of the doll at the factory so I could see it without the dolled up photos that were online. Had an issue with fed ex delivering and once again Anna responded and I received the doll. Let me tell you I never expected it to be so perfect it was even nicer than the video I was sent. So far I am extremely happy with my experience with the doll and the customer service of sexdollpartner. Just buy one you won't regret it !! One tip though pay close attention to the weight of the doll you want. Mine is 100lbs and it is not easy to maneuver around. Having said that it was listed as such ..I will definitly buy again from this company again

May 25, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 5 out of 5 stars

Their shipment came as promised.

Their shipment came as promised. They're nice, supportive, and dedicated. Their brand is top-notch, and there was no damage whatsoever. I love everything that I got from their company. I recommend it to those who seek budget-wise products.

May 24, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Thanks for your order. We will continue to do our best. By the way, we have uploaded a lot of new dolls recently. Feel free to have a check. If you have any questions, don't hesitate to contact us at service@sexdollpartner.com. Thanks

Rated 1 out of 5 stars

They speak of high standards ..The doll…

They speak of high standards ..The doll i recieved had dirt or stains on and below skin in several places 1 spot i noticed a different shade skin tone that looked like it was peeling like sunburn skin sent photos the dirt spot was in the stomach area they point out to me that's normal it's her belly button (what)?? Next were fingerNAILS glued on crooked .There reply, again the fingers can be straightened out .useless advice again ..The molding seams in the legs were an eye sore..nothing said about those photos . I've owned several dolls i know proper care and cleaning of such toys.They recommended talc powder.?Talc is a poor recommendation for health reasons .I use cornstarch babypowder.They assured me they guarantee customer satisfaction .So they offered me a free $3 wig .Then it was a 10% refund .Then a 25% Buyers beware there's no quality control. If there was they sould be disciplined..ANNA was no help ridiculous responses to every one of My concerns . Bad way to do business..Can you read there explanations below again WTF ..Hope this helps with an important decision..

March 18, 2025
Unprompted review
Sexdollpartner logo

Reply from Sexdollpartner

Hello Sir

We are truly sorry that your recent purchase did not meet your expectations. We appreciate your detailed feedback, and we understand your disappointment. Please allow us to explain the situation clearly, and more importantly, to take responsibility where it’s due and share with you and all future customers how we handle concerns seriously and transparently.

First and foremost, we sincerely apologize for any dissatisfaction or inconvenience caused. Your feedback is valuable to us, and we never take it lightly. Every customer experience helps us improve, and your concerns have already been shared with our quality control and customer support teams for review and reflection.

After receiving your message about the doll’s condition, we immediately requested photos to better understand the issues. You mentioned visible dirt or stains on the doll’s surface and under the skin, an area on the abdomen that appeared discolored or like peeling skin, unsightly leg seams, and fingers that seemed poorly attached.

We carefully reviewed your five submitted photos with our factory technicians. Here are the explanations for each concern:

Abdominal area: The circular area you pointed out is the doll’s belly button, designed as part of the mold and not an indication of damage or peeling.

Finger issue: The fingers are made with soft TPE material, and occasionally arrive slightly bent. However, they can be gently adjusted into the proper shape, which we explained in our reply.

Leg seams: These are a result of the molding and trimming process. We deliberately avoid over-ironing to preserve the natural skin texture. This is a common standard across the industry and typically accepted by customers.

Powder usage: You expressed concern about talcum powder, and We also recommend that you use baby powder, which is safe for the doll and you.

We want to emphasize that all dolls are inspected before shipping, and this doll was no exception. However, if the appearance or condition of the doll did not meet your expectations, even if not technically defective, that is still something we take seriously.

Although the issues described were not classified as defects by our technical team, we did not want you to feel unheard or dismissed. That’s why we offered the following compensation to demonstrate our sincerity:

A free wig as a small gift.

A 25% refund, we have made an agreement with you.

A 15% discount was already applied to your original order at the time of purchase.

We did all of this not because we were obligated to by policy, but because we genuinely care about customer satisfaction.


We understand that you've owned dolls before and know how to care for them, which makes your feedback even more meaningful. We are always looking to improve and welcome constructive criticism. While we stand by the quality of our products, we also accept that our explanations may not have fully met your expectations. For that, we apologize again.

As a team, we are committed to providing high-quality products and reliable service. If mistakes happen, we do not avoid responsibility—we address it directly and offer reasonable solutions, as we did in this case.

Thank you again for your feedback. We hope this message clarifies the situation for you and any future customers who may read this. We remain at your service and truly hope to have the opportunity to serve you better in the future.

Warm regards,
Anna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look