Verified
Was happy with the offer of £35 but disappointed when it got reduced to £30, although it was paid to my bank straight away and overall was pleased with the service.
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Verified
I sold a replacement phone I'd bought when mine was stolen to SellMobile. The process was pretty easy although you have to print out the postage label yourself, which was a bit tricky as I don't have... See more
Verified
Instant valuation with a clear process and instructions on how to proceed. Quick response from SellMobile on receipt of the phone and immediate transfer of funds. Very easy to deal with.
Verified
Having looked at prices offered by the companies we all know, and was not impressed at all, then I came across SellMobile and the offer really was excellent. Following arrival of package the checking... See more
Company details
Written by the company
We give you cash for your old gadgets.
Contact info
338 Hessle Road, HU33SB, Hull, United Kingdom
- 0330 912 2002
- hi@sellmobile.co.uk
- sellmobile.co.uk
4.4
Excellent
45 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
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Verified
Was happy with the offer of £35
Was happy with the offer of £35 but disappointed when it got reduced to £30, although it was paid to my bank straight away and overall was pleased with the service.
October 8, 2025
Verified
Efficient packaging and fast delivery…
Efficient packaging and fast delivery and payment
October 6, 2025
Verified
Easy to use
Easy to use, paid what was valued, quick payment and good communication
September 29, 2025
Verified
Fast and easy process
Instant valuation with a clear process and instructions on how to proceed. Quick response from SellMobile on receipt of the phone and immediate transfer of funds. Very easy to deal with.
September 20, 2025
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Verified
Excellent quick efficent service
Excellent quick efficent service, great comms overall really easy to deal with
September 3, 2025
Verified
Great fast service
Great fast service. Offered more than competitors would definitely recommend
July 17, 2025
Verified
Excellent Service
Having looked at prices offered by the companies we all know, and was not impressed at all, then I came across SellMobile and the offer really was excellent.
Following arrival of package the checking process was quick approval next day money in bank followed next day. Excellent service Communications first class.
July 11, 2025
This company is so dishonest
This company is so dishonest. Isent two watches in to sell, they quoted a price then when they received them they downed the prices by over £90. I read the criteria carefully and one was that the battery had to be over 81% which both where but they said it was the age.
Today I received payment from ioutlet who gave me £250. Think carefully before you use these shisters 😁
June 21, 2025
Unprompted review
Reply from SellMobile
Dear Chris Long,
Thank you for your recent review. We’re sorry to hear that you’re dissatisfied with your experience. However, we’d like to clarify the valuation of your watches.
At SellMobile.co.uk, we assess each item based on specific criteria, including battery health, overall condition, and market demand. While you mentioned that both watches had battery health over 81%, other factors, such as the age and condition of the devices, also influence their value. This ensures we offer fair and competitive prices aligned with market realities.
Regarding your comment about another company offering £250, we regularly monitor industry prices. If they are selling the same model for £189, it raises questions about the sustainability of such offers. It’s important to consider that companies operate with different pricing strategies, and not all offers reflect the true resale value.
We understand it’s disappointing when expectations aren’t met, but we strive to be transparent and fair in all our assessments. If you’d like to discuss this further, please reach out to our customer support team.
Kind regards,
Customer Support Team
SellMobile.co.uk
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Verified
My experience was great sold my phone…
My experience was great sold my phone and got paid really fast the staff was helpful everything went smooth and I recommend this company 10/10
June 18, 2025
Reply from SellMobile
Hi,
Thanks for sharing your experience. We’re glad to hear that you had a positive experience with our service.
Kind regards,
Customer Support Team
SellMobile.co.uk
Verified
Offer an Excellent Honest Service and Good Offers
The whole process was straightforward from start to finish, from requesting an offer for the phone through to final acceptance of an offer. They even offer free postage to send your devices in and keep you informed throughout the process. Thoroughly impressed that the money was also in my bank account the same day that I accepted their offer.
April 29, 2025
Reply from SellMobile
Dear Michael,
Thank you so much for taking the time to leave us such a fantastic 5-star review!
We’re delighted to hear that you found the entire process with sellmobile.co.uk straightforward and hassle-free. It's great to know that our free postage service and regular updates helped make your experience smooth and convenient. We're especially pleased that you received your payment on the same day you accepted our offer.
Your feedback means a lot to us, and we truly appreciate your recommendation. If you ever need our services again, we’ll be more than happy to assist.
Kind regards,
Customer Support Team
SellMobile.co.uk
I had an amazing experience
I had an amazing experience! The service was absolutely wonderful, and everyone was so kind and gentle. The customer care was just perfect. They made quick and efficient decisions, and the communication was so warm and friendly. I truly felt taken care of!
April 3, 2025
Unprompted review
Reply from SellMobile
Hi Klaus,
Wow, thank you so much for your fantastic 5-star review! We’re thrilled to hear you had such an amazing experience with us at sellmobile.co.uk.
Your kind words about our service and customer care made our day. We love hearing that our friendly team made you feel well looked after and that everything went smoothly for you.
If you ever need anything else or just want to say hi, don’t hesitate to reach out. We’d love to help you again anytime!
Thanks again for your lovely feedback, Klaus.
Cheers,
Customer Support Team
SellMobile.co.uk
Verified
Sold my old phone to Sell Mobile
Sold my old phone to Sell Mobile. Quick and efficient service.
March 21, 2025
Reply from SellMobile
Hi,
Thanks for sharing your experience. We’re glad to hear that you had a positive experience with our service.
Kind regards,
Customer Support Team
SellMobile.co.uk
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Verified
I was initially sceptical
I was initially sceptical; there weren't many reviews and I thought it could be a scam.
After dispatch the communication could have been better, but I received the value initially agreed and which I believe reflects the item I had offered for sale. Would use again.
February 20, 2025
Reply from SellMobile
Dear Alastair,
Thank you for taking the time to leave such a thoughtful 5-star review. We truly appreciate your feedback and are delighted to hear that you received the value initially agreed upon.
We completely understand your initial scepticism, especially given the limited number of reviews. Please rest assured that we are a genuine company with a long-standing presence in this industry. While we may not have amassed a large volume of reviews yet, our commitment to providing reliable and trustworthy service has been unwavering for many years.
We also take note of your feedback regarding communication after dispatch and will strive to improve this aspect of our service.
Thank you again for choosing us. We look forward to the opportunity to serve you again in the future.
Kind regards,
Customer Support Team
SellMobile.co.uk
Verified
Reply from SellMobile
Hi,
Thanks for sharing your experience. We’re glad to hear that you had a positive experience with our service.
Kind regards,
Customer Support Team
SellMobile.co.uk
Verified
Reply from SellMobile
Hi,
Thank you for sharing your experience. We’re pleased to hear that you had a positive encounter with our service.
Kind regards,
Customer Support Team
SellMobile.co.uk
Verified
What a refreshing change.
It's nice to deal with a company who just gets the job done to the best of their ability, then leaves you feeling that you made the right choice.
The website process was a breese, select my phone I'm selling, Check the price and if your happy click sell. Great right!
My doubts started when I came to print the label and I saw it was addressed to Budd and Todd LTD. I thought this was SellMobile.
I was really tempted to withdraw, I thought well that's the last I'll see of my phone. But I'm delighted to say I was totally wrong.
It was a second class Postage Label and the phone was sent on a thursday. Well they emailed me on Saturday morning to say "Your phone has passed all of our checks and we just need to confirm your Identity.
Once done, the money was paid into my Bank Account the same day. Not many companies are so efficient or treat you with respect. They were fantastic.
I can thoroughly recommend them to anyone wanting to recycle electronic goods. The whole process was quick and painless. Thanks and when I need to recycle, Ill be back.
January 27, 2025
Reply from SellMobile
Dear Brian,
Thank you so much for taking the time to leave such a detailed and positive review of your experience with SellMobile.co.uk. We truly appreciate your feedback and are delighted to hear that our process was quick, efficient, and left you feeling confident in your choice.
We understand your initial concerns regarding the postage label addressed to Budd and Todd LTD, and we appreciate you highlighting this. Your feedback is invaluable, and we will certainly look into how we can make this aspect clearer to our customers to ensure greater peace of mind.
Your recommendation means a great deal to us, and we're thrilled that we could provide a service that met your expectations. We look forward to assisting you again when you next need to recycle electronic goods.
Warm regards,
Customer Support Team
SellMobile.co.uk
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Verified
Very quick and efficient
Very quick and efficient, I went in and immediately within minutes I sold my phone and left with cash. Amazing
January 22, 2025
Reply from SellMobile
Dear Josh,
Thank you so much for taking the time to leave us this fantastic 5-star review. We're delighted to hear that you found our service quick and efficient, and that you were able to sell your phone and leave with cash within minutes—amazing indeed!
We truly appreciate your support and kind words. We warmly welcome anyone looking for a seamless experience to come and visit us.
Best regards,
Customer Support Team
sellmobile.co.uk
Verified
I feel that I was misled over the price…
I feel that I was misled over the price that I would receive for my phone. The phone was in perfect condition and the expectation was that it would be at a certain price which it wasn't.
January 3, 2025
Reply from SellMobile
Thank you for your feedback. As we mentioned in our email, the price was adjusted because your phone did not meet our "good" grade criteria. Specifically, the battery health is below 93%, which is typical for a phone that is 2 to 3 years old. We believe it's fair to deduct £6 for this reason. As part of our price promise, if you are not satisfied with the adjusted price, we can return your phone to you free of charge.
Best wishes,
SellMobile Team
Verified
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