Slightly wary to buy this quad but am now very pleased. There were a few issues and you have to be fairly mechanically competent to build and address issues. However, spare parts were sent promptly... See more
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The delivery guys put the box…
The delivery guys put the box containing the scooter just inside my front door. They told me it was heavy. But I had already worked out how I was going to handle it. I put the box down on the floor, and took it into the front room. It would of been helpful if the delivery guys had hung around until I checked the contents.
Bought a faulty bike & tracker — excellent communication but sold damaged goods. £359 wasted.
I bought a Reduced Z2 Aluminium Folding Electric Bike (SKU: REDUCED11 — Standard 1 Speed, 9AH, Gloss Black) and a Tracker Mini Anti-Theft Asset Tracker (SKU: VTRACKER) from Scooter City on 11 January. From day one the tracker recommended for the bike didn’t fit, and I experienced immediate problems with the wheels and other equipment.
After emailing support they were communicative and responsive, which I appreciate. However, despite that support the bike appears to have been sold close to unusable condition. In under a year I’ve spent £359 on repairs and now need to replace the second outer wheel (approx. £25) and an inner tube (£20). I’m 24 and rely on the brands I buy — I feel misled and that my money went toward fixing a product rather than owning one that worked.
If you’re considering buying from Scooter City, be cautious: good customer communication but the product I received was not fit for purpose. I expected better quality for the price.
great thanks!
Good service
Good service phone call was easy to do man guide me through the experience
Fantastic kids ebike
Ordered an electric balance bike for my son’s upcoming birthday. Very quick delivery, easy purchase. Excellent bike, everything included in the box to put the last couple of bits together. We went for the zipper kids electric balance bike. Best price on the market, excellent experience. Had 1 question about the bike which I have only sent over tonight but can imagine it will be a quick and simple response.
Love my scooter it helps me get around…
Love my scooter it helps me get around and im so so greatful of this scooter that its changed my life
Where do you poorer quality
Where do you poorer quality? You cannot get your delivery on the time also I see it is not starting so I am trying to contact with him. How should I return to you? Not telling me and they have no contact number on the website
Fast delivery amazing electric balance…
Fast delivery amazing electric balance bike brill quality.
Easy to purchase and great description…
Easy to purchase and great description of what product I’m buying
This is the second item I have…
This is the second item I have purchased. Very easy transactions and picked up no problems. Polite friendly. I’ve had a scooter and a child’s trial bike both superb. Would recommend
Perfect little bike for my son
Perfect little bike for my son. It was easy to order and super quick delivery ☺️
Brought the electric balance bike for…
Brought the electric balance bike for my son who is 4 and he loves it. Easy to use and purchase was straight forward and delivery was on time. Would defo recommend useing scooter city.
Really good service next day delivery
Really good service next day delivery. Quality of the bike is not the best battery only lasts about 30 minuites after full charge quite loud aswell considering it’s electric. But Carnt complain compared to some of the other electric bikes on the market
Every time have ordered.the stuff has…
Every time have ordered.the stuff has come on time or before
Great services and fast delivery 🙂
Great services and fast delivery 🙂
Thank you!
Really fast delivery easy to find…
Really fast delivery easy to find products 5star rating
Order #4000193344
Order #4000193344
Your site says "in stock" so am a little disappointed that I have to wait the additional days.
I presume that you will be confirming despatch?
I need to be in touch with your courier service in order to grant them access to my building, please advise how I should go about this.
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Great product super fast transaction.
Great product super fast transaction.
Well done
The scooter was far to heavy for the…
The scooter was far to heavy for the motor and with that the battery was poor!!
Quick response to my request and…
Quick response to my request and delivery of new part.
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