Natasha Roberts

Hi Natasha,

Thank you for taking the time to leave us a review. I have taken a look into this, in which I can see an order was placed for our Next Day service. This was estimated to arrive on Monday 6th, but was delivered earlier than scheduled on Saturday 4th.

I am so sorry to hear you were unhappy with the item you received. We will look at the styles you have ordered and investigate immediately.

Items are sized in house with our very own fit model, this is to ensure sizing is accurate throughout. Again, this will be looked at through our investigation.

We would like to apologise for any upset caused through your recent shopping experience, and please do not hesitate to contact our customer care team with any further queries.

Team PB xx

Thanks for your review, Natasha. Unfortunately, short-term cover is considered to be a higher risk than annual cover. An assumption is made that the vehicle would be used more during the short-term period than it would in the same period of an annual policy. Therefore, the price reflects this greater risk. We do check our prices regularly to ensure we stay competitive and really appreciate your feedback.

Verity, Customer Services Manager