RunThrough Events Reviews 806

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People consistently praise the company's races for their excellent organization, friendly and helpful staff, and well-marked courses. Consumers appreciate the clear communication, plentiful water stations, and the enthusiastic encouragement from marshals and volunteers. The races are considered suitable for all levels of ability, from beginners to seasoned runners. The locations are generally well-received, with many highlighting the scenic routes and great atmosphere. The events foster a supportive environment, and the inclusion of free photos and goodie bags adds to the positive experience. While opinions on the contact process vary, the consensus on the overall quality of the races and the professionalism of the company is overwhelmingly positive.

Based on these reviews

Rated 4 out of 5 stars

This is my 4th event with run through and it’s always well organised and the route clearly labelled. Negative comment on the Swindon 1/3 marathon - there were cyclists trying to get through the runne... See more

Company replied

Rated 4 out of 5 stars

Great follow-up. I recently had cause to complain as due to a marshalling area I was sent on a large detour during a trail race, which led me to post a 1 star review. However, RT made personal contact... See more

Company replied

Rated 4 out of 5 stars

Derby 10k A really well organised event and great race village. Although I do feel at £29 it’s one of the more expensive 10km events. The one thing letting it down is overcrowding on the course... See more

Company replied

Rated 4 out of 5 stars

Super company- did a 50 mile Ultramarathon with them in the most awful weather and felt really supported on the course by their aid station crew and marshalls on the route. Super encouraging and great... See more

Company replied

Rated 3 out of 5 stars

I attended the Cannock Chase 10k previously and really enjoyed it. The addition of urinals for men reduced toilet queues greatly. This time though, it was a let down. The race itself was fine, photogr... See more

Company replied

Rated 5 out of 5 stars

RunThrough races just get better and better. The organisation is immaculate and all the staff and volunteers know exactly what they are doing and are so supportive. I was pleased to be first over 75 i... See more

Company replied

Rated 5 out of 5 stars

Storm Amy added a very strong wind to the notoriously hilly Heaton Park course but RunThrough coped magnificently. A really enjoyable morning. Thanks to all involved. On to Cannock Chase this week!

Company replied

Rated 5 out of 5 stars

A great event, my 2nd after the Warrington half marathon, both well organised and will definately be taking part in many more

Company replied

Rated 5 out of 5 stars

I’ve been running with runthrough basically from when the company started always put on a great race runthrough trails now is amazing. Well organised volunteers are great. Races are priced good. Pit s... See more

Company replied

Rated 5 out of 5 stars

Very smooth, well organised experience at Run Kent/Tonbridge Half Marathon. Free on course photography and locally themed medal were very nice touches too.

Company replied

Rated 5 out of 5 stars

Brecon 24kms inaugural event was just as good, and not dissimilar trail to Sea to Sky last year. Very runnable course in outstanding scenery. Great organisation, including the Sportsshoes and North Fa... See more

Company replied

Rated 5 out of 5 stars

I took part in the Hillsborough Running Festival and completed the 10km. Such a well organised event and really lovely route through Hillsborough Castle Gardens, trails and local road. Lots of well la... See more

Company replied

Rated 5 out of 5 stars

I was really happy with the event. Everything was very well organised, the atmosphere was fantastic, and I really enjoyed taking part in the half marathon. The route was well marked and easy to follow... See more

Company replied

Rated 5 out of 5 stars

A first class event. My number came in the post well in advance. Great communication before the race, including being notified of an earlier start time due to warm weather. Plenty of car parking, go... See more

Company replied

Rated 5 out of 5 stars

Another extremely well organised event. With a variety of races all going on at the same time, everyone seemed to know what they were doing and all went off faultlessly. The one lap 5K was enough for... See more

Company replied

Rated 5 out of 5 stars

Great location, incredible routes , outstanding organisation, super helpful friendly team, staff and marshalls. Route very well marked and easy to follow with well stocked checkpoints . I love running... See more

Company replied

Rated 5 out of 5 stars

Well organised. The whole event was brilliant from getting to the event village to the finish line all the volunteers and staff were amazing. Will be doing another race through this guys again hopeful... See more

Company replied

Rated 5 out of 5 stars

I love the location, running over the iconic bridges and taking in the stunning architecture. The event is well organised and the marshalls are so friendly and supportive, creating a friendly and incl... See more

Company replied

Rated 5 out of 5 stars

I've ran many races, including the famous UTMB organised ones. I have to admit, the run through events are some of the best. The aid stations are well stocked, photographs are included (not pai... See more

Company replied

Rated 5 out of 5 stars

Well organised race, plenty of help needed if you required any assistance, great atmosphere start well organised not a free for all when gun goes off, lots of marshalls on the course cheerful and enco... See more

Company replied

Rated 5 out of 5 stars

I took part in the RunThrough Foundation 10K event at QE Olympic Park. Everything on the day was very clear - great signage plus a lovely lady on a microphone making announcements (She sounded like... See more

Company replied

Rated 5 out of 5 stars

A great day with a great varied course with a number of hills. Well organised, well supported by residents, rotary club and run through team members. Weather was great for February. Start at the Rac... See more

Company replied

Rated 3 out of 5 stars

This is my second joining your race of half marathon. Most of the arrangement were good (The logistics, signs instruction, staff and vibe etc) but one thing, the power gel station was less than last t... See more

Company replied

Rated 5 out of 5 stars

I took part in this half marathon, yesterday, April 28th 2025. It was very well organised and well supported. I particularly liked the way runners were called to the start and there was clear s... See more

Company replied

Rated 5 out of 5 stars

The Regent's Park 5K/10K race on August 24 was an impressively well-run event. Everything was thoughtfully organized, with something to offer for every type of runner—whether you were chasing a person... See more

Company replied

Rated 5 out of 5 stars

I completed the Newark half marathon, my first ever. It was all very well organised with expected times, clearly separated and clearly identifiable pacers. All the Marshalls were lovely, encouraging a... See more

Company replied

Rated 5 out of 5 stars

My first 10K race ever was the Henley River event on 30 August. Everything was really well organised, from the information provided beforehand to the running of the day. I really enjoyed that there wa... See more

Company replied

Rated 5 out of 5 stars

I had a thoroughly enjoyable experience on race day thanks to excellent organisation from the staff. I have done quite a few RunThrough events and for me it’s always the way that the events are org... See more

Company replied

Rated 5 out of 5 stars

Lovely supportive atmosphere to run my first race. I’ve been to a few races now as a supporter and they are well organised well supported events, but this was even better run by all women for women .... See more

Company replied

Rated 5 out of 5 stars

I recently completed Darwen triathlon with RunThrough. I honestly can't fault them at all. Staff and marshals are so helpful when you 1st arrive, to being on the course and when you come through... See more

Company replied

Rated 3 out of 5 stars

Hello, Well organized, beautiful route, with one major drawback that I think needs to be changed: the climb up the road (no path) to Hoberrickenbach with cars (dangerous)!

Company replied

Rated 5 out of 5 stars

I really enjoy RunThrough events, and I have done several with them now! From 5ks and 10ks to half marathons and triathlons - each experience has been a good one. Also a good company to volunteer for... See more

Company replied

Rated 4 out of 5 stars

I’ve done 2 x 10k races with RunThrough. Lake Dorney in July. On the whole it was good but the start was a bit chaotic and disorganised and the km signage wasn’t very accurate on the course. Howev... See more

Company replied

Rated 5 out of 5 stars

I must commend the organisers of the Darwen Triathlon to you. I had a brilliant experience on a challenging course which is not for the faint hearted. A tough cycle with some steep hills and a l... See more

Company replied

Rated 5 out of 5 stars

RunThrough’s Leeds Half Marathon, August 2025, was my first ever running event and I cannot fault the organisers - they did an excellent job. Their communication, be that pre-event emails, on-the-d... See more

Company replied

Rated 5 out of 5 stars

Run my 28 Half Marathon at Battersea Park and it was a wonderful running event by Runthrough . I would like to shout out the course motivator Eric who was fabulous helping so many runners get over the... See more

Company replied

Rated 5 out of 5 stars

This was my first RunThrough event and I was very impressed. The event was well organised and managed throughout, and the atmosphere on event day was fantastic. I ran the Brecon Beacons 51K and the ro... See more

Company replied

Rated 5 out of 5 stars

Another really well organized event. This is my 2nd RunThrough race. Course was well marked and aid stations were well stocked and manned. Course was savage haha but incredible. Finish line feels were... See more

Company replied

Rated 5 out of 5 stars

Great company Always well organised Good vibes Good race freebies Nice free photos Always nice coffee carts and water Plenty toilets Well done

Company replied

Rated 5 out of 5 stars

What an amazing experience. 53k sea2sky Be prepared the hill climbs are brutal. But I can’t fault the aid stations the fruit the snacks and especially the fizzy coke went down a treat. Very well org... See more

Company replied

Rated 5 out of 5 stars

My first ever event in London and it did not disappoint such a fantastic event which was so organised and huge support throughout the race by Marshalls and general public alike. The course itself was... See more

Company replied

Rated 5 out of 5 stars

I got a place in the ballot for this event in the first wave and then didn't here anything for sometime. I actually forgot about it! However after the emails started to arrive there was good... See more

Company replied

Rated 5 out of 5 stars

Entered the Hamsterley Half Marathon on 28th September 2025. Great event and fantastic route. Would recommend to others.

Company replied

Rated 5 out of 5 stars

Great races, well organised with good medals and other treats at the finish. Suitable for all levels or ability and experience.

Company replied

Rated 5 out of 5 stars

Brilliant. At last recognising over 80's runners. Terrific day. A very happy older runner and 2 days later still on cloud 9. Thank you.

Company replied

Rated 5 out of 5 stars

a well run event. highly recommend this organiser. thank you for bringing a HM back to Swindon and hope to see you again next year.

Company replied

Rated 5 out of 5 stars

My experience All my team enjoyed. Amazing environment, excellent organization!! All the volunteers was friendly. I enjoyed a lot! I will definitely join to other event.

Company replied

We perform checks on reviews


Company details

  1. Event Management Company

Information provided by various external sources

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week


Rated 3 out of 5 stars

Yorkshire Coast 10k, Scarborough

Ran the "Yorkshire Coast 10k" in Scarborough last weekend. Overall a bit disappointed with the event. Firstly the atmosphere seemed to lack a bit compared to previous years. I even heard artificial crowd noises and clapping coming from the loud speaker which I thought was a little bizarre. The medal was downsized compared to previous years. The t-shirt, well on entering this event it was on the basis of finishers receiving a yellow one for the 10k and the 5k finishers for the blue t shirt. However days before the event I noticed on Facebook that the event will be only giving out blue t-shirts for both 5k and 10k finishers which is very disappointing and sneaky. Exactly the same colour as last years. Also I feel the sizing and t-shirt quality is poor. I can't help but feel that RunThrough seem to be cost cutting and trying to fix events that are not broken. Race experiences are just not the same. Same with Middlesbrough. Hefty race entry prices and very little back for it.

October 19, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Supposed to be a five star but the…

Supposed to be a five star but the result is a bit late

October 19, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Well done on your run with us Marlone! We hope you enjoyed the event and have received your result however if there are any issues with this please do drop us an email at info@runthrough.co.uk and we will be happy to help :)

Rated 5 out of 5 stars

Friendly staff

Friendly staff, well marked out, will proberbly run this again next year if theres one around October again

October 18, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Well done on your run with us Dan! We are pleased to hear you enjoyed it and would love to see you on the start line again soon :)

Rated 5 out of 5 stars

A really well organised event

A really well organised event. Everything including on the day registration was so easy. Marshalls brilliant as usual, and to top it all a really lovely medal.
First time but not the last.
Brian

October 19, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Great to have you with us Brian - well done on your run and thank you for taking the time to leave feedback! We hope to see you again soon :)

Rated 5 out of 5 stars

A great event

A great event, my 2nd after the Warrington half marathon, both well organised and will definately be taking part in many more

October 11, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Hi Richie. Thanks so much for your positive feedback and for taking the time to leave the review. We are really pleased you enjoyed the event and look forward to welcoming you back to another!

Advertisement
Rated 3 out of 5 stars

Cannock Chase 10k

I attended the Cannock Chase 10k previously and really enjoyed it. The addition of urinals for men reduced toilet queues greatly. This time though, it was a let down. The race itself was fine, photography withstanding. A bit congested in areas but that’s down to ignorant participants. My biggest issue was with the parking, about which I raised concerns in the run up and was assured it would be fine. It wasn’t. One entrance down from two and the ‘free’ parking didn’t materialise, I’m still waiting on a response regarding this as £7 is not free. Not good enough.

October 12, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Hi Jonathon. We’re really sorry for the frustration caused by the last-minute change to the parking arrangements, that unfortunately changed to a £7 discounted. We have received your message and the customer service team will be in touch very soon if they have not done so already, to make things right.

Thank you for your feedback, we're pleased to learn that you had a good experience with the race itself and hope to see you at another start line soon.

Rated 3 out of 5 stars

Good well organised event,

Good well organised event,

September 28, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks so much for your review, Nicola. We’re really glad to hear you found the event well organised! If you have any further feedback on how we could make it even better next time, we’d love to hear from you at info@runthrough.co.uk. Hope to welcome you back to another event soon.

Rated 5 out of 5 stars

Heaton Park 5K October 2025

Storm Amy added a very strong wind to the notoriously hilly Heaton Park course but RunThrough coped magnificently. A really enjoyable morning. Thanks to all involved. On to Cannock Chase this week!

October 5, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks for leaving us a review Colin - and great job battling it out against those strong winds. Good luck at Cannock Chase!

Rated 5 out of 5 stars

Very smooth

Very smooth, well organised experience at Run Kent/Tonbridge Half Marathon. Free on course photography and locally themed medal were very nice touches too.

October 5, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks for taking the time to leave us a review Ian. Well done at Run Kent, glad you liked the medal and hopefully got some good picks out on course! See you again soon.

Advertisement
Rated 5 out of 5 stars

Very well organised

Very well organised. Superb Kent countryside run.

October 5, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks for joining us for Run Kent and for taking the time to leave a review. Hope to see you at another event soon Daniel!

Rated 1 out of 5 stars

Basildon half marathon

Worked for run-through at this event.
Work was advertised on indeed for x amount and after being let go early with no option to stay, ended up getting half the fee.
More pressingly, the event was incredibly dangerous for some marshalls who were left in the middle of nowhere to deal with the public who were incredibly angry, aggressive and ill-informed about the event. The signage was poor which meant we were alone in having to tell people that they were unable to advance leading to cars pushing past us and driving at speed alongside the runners on what was meant to be a closes road.
You're paid up to 14 working days after the event, which naturally meant you were paid on the 14th day after the event, which is fine.
Just know what you're getting into. Don't put your life at risk for a company that isn't going to pay you what they'd advertised in the first place.

September 14, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Hi James,

We’re very sorry to learn about your experience at the Basildon Half Marathon. The safety and wellbeing of our team, along with everyone running, is something we take seriously. We are reviewing what happened here and we’ll be reaching out to you directly via email to discuss this in more detail and resolve your concerns.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

My experience

My experience
All my team enjoyed. Amazing environment, excellent organization!! All the volunteers was friendly.
I enjoyed a lot!
I will definitely join to other event.

September 7, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

A big thank you to you and your team for joining us, we are so pleased you had a great time and are very much looking forward to seeing you at a future event!

Rated 5 out of 5 stars

a well run event

a well run event. highly recommend this organiser. thank you for bringing a HM back to Swindon and hope to see you again next year.

September 28, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks so much for taking the time to leave us a review - we were so happy to bring the event back to Swindon and glad you enjoyed it too! See you next time!!

Advertisement
Rated 5 out of 5 stars

Hamsterley Half Marathon

Entered the Hamsterley Half Marathon on 28th September 2025. Great event and fantastic route. Would recommend to others.

September 28, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks for joining us at Hamsterley and for leaving us your feedback - we're delighted to hear you had a great race! See you at another event soon.

Rated 4 out of 5 stars

This is my 4th event with run through…

This is my 4th event with run through and it’s always well organised and the route clearly labelled.
Negative comment on the Swindon 1/3 marathon - there were cyclists trying to get through the runners. Also round the coate water end section you had to avoid the supporters as they were crowding the route.

September 28, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Hi Kelly, thanks so much for your feedback. We are pleased that you enjoyed the event and your comments have been passed on to the team for review - it's very much appreciated and helps us to improve things in the future. Hope to see you back on another start line soon.

Rated 5 out of 5 stars

I’ve been running with runthrough…

I’ve been running with runthrough basically from when the company started always put on a great race runthrough trails now is amazing. Well organised volunteers are great. Races are priced good. Pit stops are great . Overall positive experience

September 13, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks for your lovely feedback Ann and so pleased to hear you're enjoying our Trails events - I have passed your kind words on to the team. Hope to see you back on another start line soon!

Advertisement
Rated 5 out of 5 stars

Kind & beautiful people

Runthrough event are run by beautiful and kind people, you feel welcoming all the time.

August 3, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Thanks for your kind words Guila, we are really pleased you feel so welcome at our events and look forward to seeing you at another one soon.

Rated 4 out of 5 stars

Great experience!

Super company- did a 50 mile Ultramarathon with them in the most awful weather and felt really supported on the course by their aid station crew and marshalls on the route. Super encouraging and great communication pre-race. Only minor thing was conflicting/confusing information regarding the cut-off time for the race, which was clarified on the day, and there was no email with tracking link sent out beforehand - otherwise would be 5 stars! Apart from this, super experience on a very bad weather day! Would definitely do another of their races and recomend!

September 13, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Hi Anna, huge congratulations on completing the 50-mile ultra in those conditions – what an achievement! We’re so pleased to hear you felt supported by our team out on the course and that the event was a positive experience overall. Thank you for flagging the confusion around cut-off times and tracking links – your feedback is really valuable and will help us improve our communications for future events. We hope to welcome you back to another event soon!

Rated 5 out of 5 stars

Warrington half

Well organised race, plenty of help needed if you required any assistance, great atmosphere start well organised not a free for all when gun goes off, lots of marshalls on the course cheerful and encouraging you, water stations plenty on the half marathon course, locals came out to support offering drinks and jelly beans!! Cool medal at finish all in all great day and the sun shining

September 21, 2025
Unprompted review
RunThrough Events logo

Reply from RunThrough Events

Many thanks for sharing your feedback, sounds like you had a fabulous day at Warrington! Hopefully we'll see you back on the start line in 2026.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look