Rodericks Mortgage Services Ltd Reviews 142

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the professionalism, knowledge, and responsiveness of the staff, particularly one individual. People appreciate the clear explanations provided, especially first-time buyers who find the mortgage process less daunting thanks to the guidance offered. Consumers value the personalized approach, with the company going the extra mile to find the best deals tailored to their specific needs. The ease of communication and regular updates throughout the process are also frequently mentioned. Many reviewers express their intention to continue using the services in the future and enthusiastically recommend the company to others.

Based on these reviews

Rated 5 out of 5 stars
Verified

Billy was recommended to me by a couple of friends. When I initially approached him about renewing my mortgage, he discovered I was too early, but still took the time to explain my options and made... See more

Rated 5 out of 5 stars
Verified

We have been lucky enough to have amazing support from Billy at Rodericks Mortgage Services. After help us get our first home a few years prior, he contacted me regarding my mortgage renewal. Extreme... See more

Rated 5 out of 5 stars
Verified

Billy is first class . He’s very thorough in explaining the mortgage process , if there’s anything we were unsure about he explained it in a way for us to understand. He’s very prompt and we had eve... See more

Rated 5 out of 5 stars
Verified

I couldn't be more impressed with the level of professionalism and expertise they provided throughout the entire process. From start to finish, they made the often daunting and complex mortgage pro... See more

Rated 5 out of 5 stars
Verified

We can’t thank Billy enough for the incredible support throughout our first home purchase! From day one, Billy was knowledgeable, patient, and always available to answer our (many!) questions. As... See more

Rated 5 out of 5 stars
Verified

Would like to thank Billy so much for helping me get my mortgage, he made it stress free and he dealt with everything. I was a first time buyer so was a little anxious about how it’s all done but... See more

Rated 5 out of 5 stars
Verified

We couldn’t be happier with the service Roderick’s mortgage service have provided us with on our journey. We was given the best advice with no delays and was provided with a fast and easy mortgage app... See more

Rated 5 out of 5 stars
Verified

Bill has been amazing and made our journey so smooth with no stress. Everything has been accessible through an app, which has been great for both my husband and I to access. We will be recommending Ro... See more

Rated 5 out of 5 stars
Verified

Made the whole experience really easy & straightforward! So helpful & checking in to make sure things were all okay. Really quick with replies and communication was great. Always available for any que... See more

Rated 5 out of 5 stars
Verified

Billy contacted us well in advance of our rate ending to ensure we could secure the right rate and always delivered on his promise of checking for rate changes without me ever having to ask. He took a... See more

Rated 5 out of 5 stars
Verified

Billy was amazing during our house move. Kept us informed throughout the process and as first time buyers he ensured we understood every step we had to take. A really smooth and easy process and would... See more

Rated 5 out of 5 stars
Verified

We highly recommend Rodericks Mortgages, the service provided was excellent from start to finish. Billy is incredibly helpful at all times, knowledgeable, and responsive. No matter what questions we... See more

Rated 5 out of 5 stars
Verified

Amazing service from Rodericks from start to finish! As first time buyers we really didn’t know the first thing when it came to looking for a mortgage or insurances. Billy helped explain the whole pro... See more

Rated 5 out of 5 stars
Verified

This is my fourth time dealing with Billy, this time completely changing the mortgage product that I was on. From contacting Billy to starting a new mortgage was less than a week, with Billy taking ca... See more

Rated 5 out of 5 stars
Verified

Billy was great! He was super helpful, explained everything clearly, always responsive (and very quickly) and kept me updated every step of the way - even ahead of my solicitor! He was up to date with... See more

Rated 5 out of 5 stars
Verified

Billy has assisted me with mortgage applications and renewals for the last 8 years and recently for my first solo application. He is professional and extremely knowledgeable, ensuring that he found me... See more

Rated 5 out of 5 stars
Verified

Billy is amazing and I've recommended him to so many friends and family. Nothing is too much trouble and he's super helpful and knowledgeable. Couldn't recommend him enough, thanks so much!

Rated 5 out of 5 stars
Verified

I initially thought I could find a mortgage myself by simply googling a few deals. It soon became apparent there was a lot more to finding a mortgage than I had given credit to. We chose Rodericks Mor... See more

Rated 5 out of 5 stars
Verified

Brilliant service from Billy. He keep's you updated with your application throughout and always available to answer your queries. A great experience. Thank you Billy.

Rated 5 out of 5 stars
Verified

Billy at Rodericks mortgage services ltd is amazing and I cannot recommend him and his companies services enough. He did our initial mortgage 2 years ago and has just followed up with doin... See more

Rated 5 out of 5 stars
Verified

It was a pleasure to meet and discuss my Mortgage options with Billy. His professional knowledge and expert advice ensured the best deal for my needs. I would recommend Rodericks Mortgage Services f... See more

Rated 5 out of 5 stars
Verified

Billy was amazing from start to finish, really professional and knowledgeable. Made sure that everything was covered and explained clearly and the speed of getting things organised was incredibly. We... See more

Rated 5 out of 5 stars
Verified

Our experience with Rodericks Mortgage Services Ltd has been flawless, and that brilliant experience we had was purely because of Billy. He not only went above and beyond to ensure we got the best pos... See more

Rated 5 out of 5 stars

5 stars all around ***** From start the finish Billy has been amazing, no question too silly, no day to busy. Billy has been there to support us every step of the way buying our first home toge... See more

Rated 5 out of 5 stars
Verified

Excellent service, from start to finish. Billy was a true professional throughout and we will be using him again.

Rated 5 out of 5 stars
Verified

Billy was very helpful and took all the stress away from us cannot recommend him highly enough ! He will deal with all our future mortgage’s.

Rated 5 out of 5 stars
Verified

I would fully recommend Rodericks Mortgage Services. Billy helped me every step of the way in acquiring my property - furthermore, he provided me with impartial and great advice.

Rated 5 out of 5 stars
Verified

Billy’s communication from start to finish has been outstanding, keeping myself and my wife updated on what offer is best and when to accept - this has been an easy process for us throughout.

Rated 5 out of 5 stars
Verified

A fantastic service - Billy is very professional, providing in depth knowledge and advice, and responds very quickly to questions and queries. Very friendly too - I wouldn't hesitate to recommend him... See more

Rated 5 out of 5 stars
Verified

Billy made the process so easy for us. any questions we had he was very quick to come back with an answer. would highly recommend Billy to other.

Rated 5 out of 5 stars
Verified

Billy has now completed multiple mortgages for myself and investments. I cannot recommend the professional & personal touch from Roderick’s mortgage service. See you on the next one.

Rated 5 out of 5 stars
Verified

I can honestly say Billy has made the whole process seamless and took all the stress away! I will always use him if i ever move again!

Rated 5 out of 5 stars

Billy is timely, organised, authentic and, most importantly, truly consultative in his approach. Often going the extra mile to find alternative options which don't necessarily benefit him, but great... See more

Rated 5 out of 5 stars
Verified

Really responsive & explained each step clearly - kept track of our purchase progress and was proactive in making any amendments or communicating any changes to us where relevant - really good service... See more

Rated 5 out of 5 stars
Verified

I cannot recommend Rodericks Mortgage Services highly enough! From start to finish, they made the entire mortgage process seamless. Billy’s communication was outstanding, he was always available t... See more

Rated 5 out of 5 stars

This is the second time I have used Rodericks Mortgage services, and I honestly can't imagine going through the process with anyone else. From start to finish, Billy has been absolutely incredibl... See more

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Company details

  1. Mortgage Broker

Written by the company

Independent Mortgage and Protection Advice. Making your mortgage journey simple by finding you the most suitable deal possible with no broker fees. Rodericks Mortgage Services Limited is an Appointed Representative of TenetConnect Limited which is authorised and regulated by the Financial Conduct Authority. A mortgage is a loan secured against your home. Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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Rated 5 out of 5 stars
Verified

An open, honest reliable, service to be trusted

Billy was recommended to me by a couple of friends. When I initially approached him about renewing my mortgage, he discovered I was too early, but still took the time to explain my options and made a date to call me back.
When the time was right, Billy called me as promised. He outlined any deals that suited my circumstances, listening to what was important for me and my finances. He was knowledgeable and experienced and the renewal process was painless.
I would not hesitate to use Billy’s services again and he was also able to recommend someone for other financial services.
Money matters are a concern as a single income household and under Billy’s guidance I felt safe in my decision making.

October 1, 2025
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Rated 5 out of 5 stars
Verified

Great Service

Really responsive & explained each step clearly - kept track of our purchase progress and was proactive in making any amendments or communicating any changes to us where relevant - really good service!

September 24, 2025
Rated 5 out of 5 stars
Verified

I couldn't be more impressed with the…

I couldn't be more impressed with the level of professionalism and expertise they provided throughout the entire process. From start to finish, they made the often daunting and complex mortgage process incredibly smooth and stress-free.
Billy took the time to understand my needs and financial situation, offering advice tailored to my specific goals.

Thank you!

September 22, 2025
Rated 5 out of 5 stars
Verified

Mortgage renewal

We have been lucky enough to have amazing support from Billy at Rodericks Mortgage Services. After help us get our first home a few years prior, he contacted me regarding my mortgage renewal. Extremely helpful as I’d forgotten about it!
We went through different options trying to find the best reliable prices. And as per Billy’s advice, we have made some great savings on our monthly payments!!! Would recommend to anyone :)

September 1, 2025
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Rated 5 out of 5 stars
Verified

Billy is first class

Billy is first class . He’s very thorough in explaining the mortgage process , if there’s anything we were unsure about he explained it in a way for us to understand. He’s very prompt and we had every faith in leaving it in his hands . Billy kept us up to date throughout the mortgage renewal with regular emails or phone calls. Would highly recommend Rodericks Mortgage services , a great service and a fantastic personality.

September 1, 2025
Rated 5 out of 5 stars
Verified

Can’t recommend Billy enough! Exceptional service.

Would like to thank Billy so much for helping me get my mortgage, he made it stress free and he dealt with everything.
I was a first time buyer so was a little anxious about how it’s all done but Billy put my mind at rest and told me everything he needed and to just email it all over and kept me updated step by step.
Billy also works in the evening which was great for me as I work full time so it was times that suited me.
I can’t recommend Billy enough and will definitely be using him again in the future.

August 18, 2025
Rated 5 out of 5 stars
Verified

Fantastic!

Brilliant service from Billy. He keep's you updated with your application throughout and always available to answer your queries. A great experience. Thank you Billy.

August 4, 2025
Rated 5 out of 5 stars
Verified

We couldn’t be happier with the service…

We couldn’t be happier with the service Roderick’s mortgage service have provided us with on our journey. We was given the best advice with no delays and was provided with a fast and easy mortgage application. Thanks for all your help. Ryan and Christina

August 4, 2025
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Rated 5 out of 5 stars
Verified

AMAZING - Thank you!

We can’t thank Billy enough for the incredible support throughout our first home purchase! From day one, Billy was knowledgeable, patient, and always available to answer our (many!) questions. As first-time buyers, the process felt overwhelming at times, but Billy guided us every step of the way with such care and professionalism.

Billy made the whole experience smooth, stress-free, and we truly felt like he had our best interests at heart. We couldn’t have done it without him and would recommend Billy’s services to anyone looking to buy a home. Absolute five stars from us! 🌟

Thank you so much!
Chevonne & Carl

July 21, 2025
Rated 5 out of 5 stars
Verified

The best mortgage advisor anyone could hope for

We highly recommend Rodericks Mortgages, the service provided was excellent from start to finish. Billy is incredibly helpful at all times, knowledgeable, and responsive. No matter what questions we had he always had an answer wanting to support us and on the rare occasion if he didn’t, he would always make sure to find out and follow up with us as quickly as possible leaving us reassured. Thank you Billy for your support and guidance throughout, you gave us the confidence and peace of mind when we needed it the most!

July 2, 2025
Rated 5 out of 5 stars
Verified

Expert Advice…

It was a pleasure to meet and discuss my Mortgage options with Billy.
His professional knowledge and expert advice ensured the best deal for my needs.
I would recommend Rodericks Mortgage Services for anyone to help make the correct decision.

July 3, 2025
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Rated 5 out of 5 stars
Verified

Amazing Service

Billy has assisted me with mortgage applications and renewals for the last 8 years and recently for my first solo application. He is professional and extremely knowledgeable, ensuring that he found me the best deal available and gave sound advice when I had questions. Fantastic service and I couldn’t be happier with his service, thanks Billy!

June 27, 2025
Rated 5 out of 5 stars
Verified

TOP service

Billy’s communication from start to finish has been outstanding, keeping myself and my wife updated on what offer is best and when to accept - this has been an easy process for us throughout.

July 3, 2025
Rated 5 out of 5 stars
Verified

Billy at Rodericks mortgage service Ltd outstanding company and service highly recommend

Billy at Rodericks mortgage services ltd is amazing and I cannot recommend him and his companies services enough.

He did our initial mortgage 2 years ago and has just followed up with doing our remortgage.

He goes above and beyond in his service. Due to working hours he made sure to as and when he could speak to us out of hours. This was a big help and calmed our nerves of it all.

His service is wide spread. Not only does he do all the expert things necessary he was reachable if we had any queries and questions along the way. He made sure he followed up on things behind the scenes for us so when we had a query he was there with all the answers. Even for advice he was there and we would be lost without him.

We will of course again use Billy at Rodericks mortgage services ltd when it comes to that time in all our lives of the dreaded mortgage remortgage!

Thanks Billy and speak in another 2 years.

July 1, 2025
Rated 5 out of 5 stars
Verified

Exceptional service...

Billy contacted us well in advance of our rate ending to ensure we could secure the right rate and always delivered on his promise of checking for rate changes without me ever having to ask. He took all the hassle away from us and always straight talking, a pleasure to deal with as always.

July 1, 2025
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Rated 5 out of 5 stars
Verified

Bill has been amazing and made our…

Bill has been amazing and made our journey so smooth with no stress. Everything has been accessible through an app, which has been great for both my husband and I to access. We will be recommending Roderick’s mortgage services to all our friends and family. Thanks again Bill x

June 23, 2025
Rated 5 out of 5 stars
Verified

Friendly and professional service

I initially thought I could find a mortgage myself by simply googling a few deals. It soon became apparent there was a lot more to finding a mortgage than I had given credit to. We chose Rodericks Mortgage Services Ltd to deal with our house purchase due to word of mouth positive experiences. From the offset, Billy was friendly in his approach, clearly very knowledgable on lender suitability and the legal aspect, and was able to find us a really good deal which we were lucky enough to have accepted. The solicitor Billy recommended was also really helpful and dealt with the legal side in good timing. Billy remained in contact with us where required throughout the process and was always quick to respond to queries. As stressful as buying a house can be, we have had a really positive and smooth experience. We would definitely recommend Rodericks Mortgage Services Ltd to anyone wishing to purchase a property.

June 16, 2025
Rated 5 out of 5 stars
Verified

Excellent service😃

Made the whole experience really easy & straightforward! So helpful & checking in to make sure things were all okay. Really quick with replies and communication was great. Always available for any questions we may have had & would recommend to everyone! Thanks so much (and for the cookies!)

June 3, 2025

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