It's okay. But, only download as a PDF (or plain text - what's the point!!) when not all ATS systems can scan PDF, it needs a Word format download option to increase ability to edit (see below).... See more
Company replied
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I need to let you know that the resume formats are bit outdated. You could do a lot more to improve the formats. Also many standard fonts like Arial,Times New Roman, Calibri, Cambria are not available... See more
Company replied
Invited
ResumeLab helped to create a very professional resume for me that landed a job in a very short time. It is easy to build a resume using ResumeLab and you can choose from many of the templates that the... See more
Company replied
I have been using Resumelab on and off for two years now and have always found them to be my go-to choice when I'm in need of a smart and professional looking resumé. However, I strongly s... See more
Company replied
Company details
Written by the company
Make a great resume. Simply. Create a powerful resume and cover letter in minutes. Make recruiters want to hire you. Get the job you’ve been dreaming of.
Contact info
LABS Limited, H.P. House 21 Laffan Street, Hamilton HM09, Bermuda
- 888.985.4543
- contact@resumelab.com
- resumelab.com
4.0
Great
769 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Invited
User friendly and plenty of resume…
User friendly and plenty of resume templates to choose from. Also very helpful suggestions in terms of tasks etc. Great site.
October 3, 2025
Reply from ResumeLab
Hello,
We're thrilled to hear that our platform was user-friendly and provided helpful suggestions! We appreciate your mentioning the variety of resume templates. Thanks for the positive feedback.
Invited
Must recommended app
Must recommended app. IT easy to use and ATS compatible and recommended templates. Worth buying.
October 1, 2025
Reply from ResumeLab
Hello,
We're thrilled you find the platform easy to use and ATS compatible with the recommended templates. We appreciate your recommendation and are grateful for your feedback!
Invited
great samples but I am looking ats…
great samples but I am looking ats friendly new updated one, kindly add those latest ATS resume templates
September 21, 2025
Reply from ResumeLab
Hello,
Thank you for your thoughtful feedback! We're glad to hear you liked our resume samples, and we truly appreciate your interest in updated, ATS-friendly templates.
All of our resume templates, currently over 20 and growing, are designed to be 100% ATS-compliant. We understand how important it is for job seekers to have tools that not only look professional but also work seamlessly with applicant tracking systems. That’s why our team continually updates our template library with modern, recruiter-approved designs that balance style with ATS readability.
We’re also actively working on adding even more template options based on user feedback like yours. In the meantime, we recommend exploring our newest designs, such as Cascade, Synergy, Iconic, and Modern Initials, which combine up-to-date formatting with full ATS compatibility.
If you have any additional suggestions or need guidance selecting the best template for your industry or role, feel free to reach out to our support team. We're here to help!
Best regards,
Customer Service Team
Invited
This was one of the best Resume…
This was one of the best Resume companies that I have used to update my resume.It was very user friendly! It did most of the work for me.I would definitely use AGAIN@ I would definitely recommend it to other's.
September 15, 2025
Reply from ResumeLab
Hello,
We're happy to hear that our resume service was user-friendly and helpful for you. We appreciate your recommendation and are glad you enjoyed your experience updating your resume with us. Thanks for your positive feedback!
Invited
ResumeLab helps to create professional resume
ResumeLab helped to create a very professional resume for me that landed a job in a very short time. It is easy to build a resume using ResumeLab and you can choose from many of the templates that they have. The instructions to create your resume is simple and easy to follow.
September 5, 2025
Reply from ResumeLab
Hello,
We're thrilled to hear that our resume builder tool helped you create a professional resume quickly! We're glad you found our templates varied and the instructions easy to follow. Thank you for your positive feedback.
Verified
Great service
September 3, 2025
Reply from ResumeLab
Hello,
We truly appreciate your positive review! Providing great service is our top priority, and it's great to know we met your expectations. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. Thank you for choosing us!
Invited
10 out of 10
This process was easy and it made building the right type of resume easy. With do many different types of resume this program did all the formatting for you. It also used AI to help with a few areas to strengthen the resume. 10/10 product.
August 30, 2025
Reply from ResumeLab
Hello,
We appreciate your feedback and are delighted you had a positive experience. We're also glad you found the resume-building process easy and that our platform helped with formatting and strengthening your resume. Thanks for the 10/10 rating!
Waste of Money
You can't edit your main subheading. What kind of resume builder is that?! I called customer service and they couldn't change it, either! How do you have the nerve to call yourself "Resume Lab" when you can't edit the main subheading!!! I'd rather have spent the fee on a crappy cup of coffee!
August 22, 2025
Unprompted review
Reply from ResumeLab
Hello,
We sincerely apologize for the difficult experience you had while using our service. Your feedback is very important to us, and we truly regret any inconvenience caused. If you require any further assistance, please don’t hesitate to contact us directly.
Best regards,
ResumeLab Customer Service Team.
Dishonest about "free" usage
Dishonest about "free" usage. Pretty horrible spending hours on a resume to then find out you have to pay for it. Ugly format. Shame on you.
August 20, 2025
Unprompted review
Reply from ResumeLab
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic (free) access and full (paid) access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeLab Customer Service Team.
Invited
I hate resume writing and this site…
I hate resume writing and this site made it A LOT easier
August 18, 2025
Reply from ResumeLab
Hello,
Thank you so much for your 5-star review! We’re thrilled to hear that ResumeLab made resume writing easier for you, especially since it’s something many people find stressful. Our goal is to simplify the process so you can focus on showcasing your skills and experience with confidence. We’re glad to know we could help!
Invited
This did exactly what I needed it to
This did exactly what I needed it to! I was struggling to make a resume and this website simplified and sped up the process!
August 8, 2025
Reply from ResumeLab
Hello,
Thank you for sharing your positive experience with us. We strive to provide our users with the smoothest and most efficient service possible, so we're glad to hear our website helped simplify and expedite the resume creation process for you!
Invited
Great service but...
Great service but i only need it for a month at a time. Would prefer to pay per download.
July 20, 2025
Reply from ResumeLab
Hello,
Thank you for your feedback! We're glad to hear you enjoyed the service. We appreciate your suggestion regarding flexible payment options, it's valuable insight, and we'll be sure to share it with the team for consideration.
DON'T fall for the "free" trial!!
After receiving a free trial, I was charged over 20 dollars for a subscription I did not want. I canceled the day after I was charged. Mind you, I did not access this service at all since the first day of the free trial. I am a single, unemployed mother with no income and I relayed this to customer service when I requested a refund. Once again, I did not, and will not, be using the service so I assumed this would be no issue. They proceeded to "prorate" me 11 dollars for "the remainder of the service"... I canceled 1 day after I was charged for a service I did not access or use. Absolute joke, terrible customer service.
People using resume lab are clearly seeking work and here this company is taking advantage of people. There are free services that do the same thing. Seek them out!
July 14, 2025
Unprompted review
Reply from ResumeLab
Hello,
We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.
First, it's important to note that our platform offers two account types: basic access and full access. The basic access account allows users to explore the builder and create documents, but only permits downloading in plain text and lacks premium features. The full-access account, available for a small fee, includes additional functionalities like printing, emailing, and downloading documents with our copyrighted templates as well as other services for your job searching (cover letters, job interview tips, etc.).
Next, our service works like a subscription. After the initial fee, which grants full access to all features, if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency. You can also see it reflected in your account details "Settings/Subscription Overview/View billing history".) We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
Finally, to provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards.
Invited
ResumeLab was very helpful in creating…
ResumeLab was very helpful in creating a more professional-level resume. The AI features gave me great ideas although I edited some of the statements.
June 15, 2025
Reply from ResumeLab
Hello,
Thank you for the great feedback! We're glad to know ResumeLab helped you craft a more professional resume and that the AI features sparked useful ideas. It's great that you personalized the content to make it truly yours.
Invited
"get ahead in the market."
Resume lab allowed me to create the best CV and covering letter ever. It also allows me to create documents for different jobs, highlighting my strengths for that vacancy. If you're rubbish at covering letters, this is the tool you need.
Grammar and punctuation are checked with suggestions to allow you to produce professional results.
I would recommend that anyone requiring that boost get ahead in the market.
June 3, 2025
Reply from ResumeLab
Hello,
Thank you for sharing your fantastic feedback! We’re delighted to hear that ResumeLab helped you create your best CV and cover letter yet. It's especially rewarding to know the platform supported you in tailoring documents for different roles and highlighting your strengths effectively.
We’re also glad the grammar and punctuation tools contributed to a professional finish. Your recommendation means a lot to us, and we’re proud to be part of your journey toward standing out in the job market.
Verified
If you stand out in a crowd you will be seen. These resumes help you light up the room.
The simple process, transparent information and the great support.
May 28, 2025
Reply from ResumeLab
Hello,
Thank you so much for your kind words! We're thrilled to hear that you appreciated the simple process, clear information, and our support team. Your feedback truly means a lot to us.
Verified
Reply from ResumeLab
Hello,
Thank you for your kind words! We're glad to hear you found the platform easy to use and intuitive. Wishing you continued success in your professional career!
Excellent product but customer service issues
Product is very good but I tried to cancel the subscription and emailed them several times.
They did get back to me eventually and refunded the correct amount but for this they get 4 stars not 5.
April 23, 2025
Unprompted review
Reply from ResumeLab
Hello,
We are sorry to hear that you didn't have a smooth cancellation process. We sincerely apologize for any dissatisfaction you've experienced, and we would like to take this opportunity to enhance your experience.
To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We want to ensure you receive exceptional customer service, as we are committed to turning your opinion around.
Thank you for your understanding and your valuable time,
ResumeLab Customer Service Team.
Verified
i have many issue in CV alignment and…
i have many issue in CV alignment and support doesn't help me
April 12, 2025
Reply from ResumeLab
Hello,
Thank you for sharing your feedback. We're sorry to hear you experienced challenges with CV alignment. Our platform is designed to offer flexibility in editing, and we're continuously working to enhance its functionality. We also aim to provide responsive and helpful customer support, and we regret that your expectations were not fully met in this instance.
We have located your account and thoroughly reviewed it. To address your concerns appropriately, we have sent you an email. Please kindly check your inbox, and if you do not see our email, we recommend checking your spam or junk folder, as sometimes emails may be filtered there.
If you require any further assistance or clarification, please do not hesitate to contact us. We are happy to help.
Best regards,
ResumeLab Customer Service Team.
Invited
Reply from ResumeLab
Hello,
Thank you for your kind words! We’re glad to hear that you found the CV easy to create and well-drafted. If you need any support, please contact us at https://resumelab.com/contact, we will be happy to assist you.
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