Pump Sales Direct Reviews 2,842

Great service from Pump Sales Direct. Fast delivery with great communication and customer service. Our 1st pump arrived damaged from from delivery, a new one was arranged without delay and arrived... See more

Ok So I read the description of a product and matched it to my measurements and was totally wrong. Customer Services took the time & found me the right adapter and it fits like a glove , (it needs to... See more

Excellent product - cheaper than most but works really well if not better than our previous pump which was 3 times price! Delivered very quickly too

This is my genuine experience, over the phone I received brilliant help to find the perfect puddle pump. Excellent price, arrived the following day just after breakfast! Quality product, exactly what... See more

Switch arrived ahead of promised delivery and works as it should do. However the internals of the switch, the micro switch actuation spring and the arm, had become disconnected during shipping and r... See more

The website was very easy to navigate and the delivery was quick. I bought a water tank float switch as a back up for the one already in operation,as I live on a remote Scottish Island. I would defini... See more

Ordered a pump on Wednesday and it arrived on Thursday afternoon. I managed to mess up the delivery address but the obliging chap on the phone sorted it all out without any fuss. Thank you.

Having found what I needed I placed my order with pump sales direct. The ordering process was very easy setting up an account and payment was also easy. The item was delivered within the time frame go... See more

I had been having difficulties understanding what pump replacement I needed for my shower as there are so many and I was confused about which one to buy. The young man I spoke to could not have been... See more

Excellent company. We had a 4kw failure and needed one ASAP. The spec we had was not in stock Kristian sorted us out with compatible in stock AND lower cost. Absolutely fantastic service!

Edit on original review ! I missed email advising of pump being out of stock and found this after my review which I am now changing. Good communication and my fault I did not see email .

Product delivered very quickly. Delivery company managed to crush the product box(!) but fortunately products appear not to have any damage. Will find out when plumber fits this week...

The pump that we required was in stock, checked via a phone conversation which was really helpful. Pump ordered on a Friday and was on site Monday morning in Cornwall. Could not ask for better serv... See more

Really great friendly service with top notch and prompt personal communication which is very much appreciated given how automated most things are now. Will be a return customer when more items are nee... See more

Website displays product info clearly. Straightforward ordering and payment process on line. Pump arrived the next day even though I didn't pay the extra for next day delivery.

Quick response to my on-line enquiry, contactable by phone and provided good advice on the pump I needed. Which was then shipped and delivered within a few days. Excellent and helpful service all ro... See more

Quick delivery; helpful technical advice ; competitive price ; no delivery charge ; useful info. on the website; product had crucial feature - an internal float switch . Very pleased with the p... See more

They had the pump in stock and were able to send it directly to the job it was needed at, rather than to the office (where the payment card is registered) so saving about 5 days, Helpful on the pho... See more

Item was delivered before expected really good product.Delivery was excellent with a polite driver

Prompt delivery of product from the first port of call i had with the sales representative. Team were very helpful and ensured my requests were met, on the identification of the item when delivered... See more

Needed replacement pump for a discontinued model sent a photo and had very quick reply with advice and link to correct pump. Ordered and received next day . Very good service .

Appreciated the phone call to tell me the item was currently out of stock, but would be in the following week. Even so, the delivery was prompt and I was informed exactlt when it would arrive.

Looked everywhere for particular lights. They have a great selection. Called them up, confirmed the order and it was with me the next day . Professional from start to finish

The delivery was fine. It is a pity the cylinder did not come with a bracket to secure it to the wall which my local plumber said was normal practice for pressure relieving cylinders

Not installed yet - plumber now unavailable - but unit arrived faster than promised and appears correct. What more to ask?!

Had a problem which was fixed quickly and an order for an additional item was speedily despatched. Always helpful and friendly staff on the telephone.

Kristian was very helpful initially in choosing the right pump. We ordered online and , despite choosing standard delivery , received the pump next day.

I was able to find the type of pump I needed with ease. The description and specifications of the pump were clear and concise, enabling me to make the right purchase decision.

Didn't have the part in stock, but organise for it to come directly from the manufacturer. Arrived quickly and works as described.

Fast delivery there when they said its going to be there no damage good to go great service when your a busy business

Nice and easy to order and delivery was sooner than expected.. Also requested parts drawing and emailed me them back the next morning..

I ordered e pump, and the website advised that normal delivery was 3-5 working days. however I was pleased to receive it in 2. Thanks a lot Pump sales direct.

The gentleman I spoke to was very helpful and well informed, the pump arrived in a few days and was exactly what I wanted :-)

The service was very good. The pump was packed well, and the initial phone conversation was very precise and friendly would definitely recommend

Our circulator stopped working, we emailed a photo to Pump Sales Direct and they told us which part to buy. We ordered it and received it 2 days later. Very pleased

Pump come in a timely manner and good communication.

Easy to order Stock levels shown on site Next day delivery arrived the next day as promised Did exactly what the said they could do

Excellent super fast delivery as well as a great price!!! Couldn't ask for anything more

What a great service. I contact them by phone initially and they were very helpful then I ordered online and got it next day. Outstanding.

Ordered a float switch and it duly arrived, I think it was a day earlier than expected. Well packaged.

Went onto your site, placed and paid for my order and received it on time, and the price was good.

Good price and delivery

Very helpful advice !

Great Service

Quick service.

Arrived on time

Decent price, prompt delivery.

After confirming my order on Friday there was no indication of delivery time. On the third day I called the company to find out about delivery times and I was informed I will have to wait two more da... See more

This was the second pump from the company. On both occasions the website was easy to navigate, the ordering system was straightforward and this time the pump arrived the next day even though I hadn’t... See more

Ordered a shower pump (very good price) with free 2/3 day delivery. After 5 days pump had not arrived, Emailed company got a reply the next day and the day after that the pump was delivered and works... See more