Pro Movers | Moving Made Simple | Abu Dhabi Reviews 6

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Moving and Storage Service
  2. Handyman
  3. Moving Company
  4. Piano Moving Service

Written by the company

We help you move your home or business in Abu Dhabi and across the UAE. We offer a full relocation service. Sit and relax. We will pack, move and unpack everything for you. Assembling, disassembling, and basic handyman services are included.


Contact info

3.9

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars

Totally recommend

They arrived on time,Confirmed the scope of work in prior of starting the work.
They checked all items condition before starting the packing process.
They used gloves to pack personal items and mattresses.
They work fast enough in a professional way so the moving process is gonna be done on time without any issues.
Totally recommend for a smooth moving experience.


April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Poor experience

My recommendation based on recent experience would be to not use this company. Their whole team sat around when we arrived at new property. I paid for undoing boxes which wasn’t done. They just dumped furniture. The guy who put up lights caused paint damage and ended up fusing the electrics. They left mess all over and 3 days later we still are fixing. They are expensive and my experience was poor.

November 28, 2024
Unprompted review
Pro Movers | Moving Made Simple | Abu Dhabi logo

Reply from Pro Movers | Moving Made Simple | Abu Dhabi

Thank you for taking the time to leave your feedback. We always strive to deliver the highest level of service, and we value your input as an opportunity to improve and ensure that similar situations are avoided in the future.

Following your review, we conducted an internal investigation across multiple departments to understand the root cause of your concerns. Despite our efforts to contact you through phone calls and WhatsApp messages at the same day of your move, as well as arranging for our sales representative to travel from Abu Dhabi to visit you in Dubai the following day, we were unfortunately unable to address your complaint. We regret that our attempts to meet with you and resolve the matter were not successful, and we respect your request for no further contact.

We sincerely apologize if our repeated outreach caused any inconvenience, as our intention was solely to understand and resolve your concerns as quickly as possible. While we were unable to gain clarity on your specific complaint at that time, we remain committed to making this right.

If you are open to it, we would still be happy to arrange a visit with our team to address the issue and ensure your satisfaction. Please let us know if we may contact you to plan a resolution at your convenience.

Thank you once again for sharing your experience, and we hope to have the opportunity to restore your trust.

Rated 5 out of 5 stars

Excellent experience 5*

Excellent experience. Warmly recommended. Staff is competent, fast, efficient and friendly. I used their service for moving within dubai, painting and cleaning service service afterward. Good and constant communication with the manager. The team made sure everything was perfect until the very end. You can book them with 100% confidence.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Best movers I worked with

Best movers I worked with, the team was very professional and friendly. Moved a 2 bedroom flat to 3 bedrooms without a scratch.

Big thanks to the team, highly recommended.

December 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Best moving company

This company is just amazing, the best moving company i have ever dealt with after 25 years of living in UAE. Punctual, clean, professional, and they go above and beyond to make your life easier.

They also do professional painting really well.

Big thank you to Faris who is a great leader and professional.

December 3, 2023
Unprompted review

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