Progressive Leasing Reviews 1,913

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the ease and speed of the application process and the helpfulness of the staff. Consumers appreciate the availability of options like the 90-day payment plan, which allows them to acquire needed items without incurring significant interest charges. People also value the app's user-friendliness and the accessibility of customer support, noting that representatives are knowledgeable and compassionate. Consumers find the company to be a reliable solution for making purchases when upfront funds are limited. Many reviewers mention using the service multiple times and recommend it to family and friends. The possibility to rebuild their credit scores is another benefit mentioned by the reviewers. However, there are some ambiguous opinions regarding payment terms, with a lack of consensus among reviewers.

Based on these reviews

Rated 5 out of 5 stars

I appreciate the line of credit to purchase my new computer! My old one with windows 10 was not working any longer so this was a gr8 option the process and aproval at the store was fast ! This was m... See more

Rated 4 out of 5 stars

When my pension stopped, I could not afford rent based on social security income. The building I moved into had no air conditioning. Getting approved for a portable A/C helped tremendously.

Rated 5 out of 5 stars

Professional service. Easy application You get results quick. Pick the store you want to use credit at. Then go to the store. Pick out your items. Show the sales person or clerk you application numbe... See more

Rated 5 out of 5 stars

Progressive is a reliable, fast and easy way to make purchases you want to pay back over time. They offer two repayment plans. The three (3) month option is a real saver on interest Payoff your le... See more

Rated 5 out of 5 stars

These People Are Really Great They Trust You With Their Products As Long As You Pay Your Monthly Bill That's A Great Company 1st Tyme With Them Your Products Always Brand New No Used One & Thank You &... See more

Rated 5 out of 5 stars

We just had a repo. It is an embarrassing and humiliating moment for us but in all honesty when the man came by our house to retrieve the item we ultimately could not paid for he was unerringly profe... See more

Rated 5 out of 5 stars

It was easy to apply. Getting my items at Big lots , Lowe's and Best buy was easy and hassle free. Love progressive and have used many times and my granddaughter uses it also. Big help to us for Refri... See more

Rated 5 out of 5 stars

Wonderful experience; when I need or want something but don't have all the funds up front, I can go to Progressive Leasing and get it the same day. The 90 same as cash is the best. It's a wonderful to... See more

Rated 4 out of 5 stars

Quick and easy results for approval amount. My only suggestion would be to make it a three month option payment plan right then and there with the cashier at the store and not have to call in because... See more

Rated 5 out of 5 stars

Super simple & quick process. Customer service is very helpful and always readily available. Great way to shop your favorite stores, get what you want now and make reasonable payments. This is my 4th... See more

Rated 5 out of 5 stars

The staff at Progressive Leasing are absolute angels! I have struggled financially during the process of my lease and every time I have called I was treated with kindness and compassion and helped to... See more

Rated 5 out of 5 stars

The reason I gave five stars is because it was easy to apply. The concept to work with jewelry stores is brilliant. It allows regular folks to buy on time. Item(s) purchased can be paid in full at any... See more

Rated 4 out of 5 stars

I have had nothing but a great experience using progressive leasing. When COVID hit I could barely make my payments but they helped me figure it out and get it paid off. I have used them to get furnit... See more

Rated 5 out of 5 stars

I appreciate Progressive Leasing💙 Been a member for 5 or so and I’m definitely enjoying it. I purchased multiple flat screens tv, I got my couches from them as well. I purchased a laptop that I a... See more

Rated 5 out of 5 stars

I was able to purchase items that I so desire and it was a great easy experience. And the best part of it was being able to purchase with help from the salesperson who took me thru choosing my best it... See more

Rated 5 out of 5 stars

I got a loan thru progressive n paid it off in the 90 day plan. No interest!! Yaaa my experience was great everyone was very respectful helpful n very professional!! I would recommend this company to... See more

Rated 5 out of 5 stars

I really like this leasing because I am able to pay off early without having to pay an outrageous amount on intrest... they have a fair fee that they charge for allowing me to get something on credit... See more

Rated 5 out of 5 stars

I have been with Progressive Leasing for some time now. It has been very easy and pleasant to finance with Progressive Leasing. The process is fast,easy and straight to the point. I enjoy the fact tha... See more

Rated 5 out of 5 stars
Verified

The representative was very nice and answered all my questions and didn’t rush me on the phone. She also helped me with the checkout process and went over all details to make sure it was what I wanted... See more

Rated 5 out of 5 stars

I really like this company. I've used it once at big lots and only took minutes to complete the lease agreement. I'm going to use progressive lease again very soon. I love to shop online and they mak... See more

Rated 5 out of 5 stars

I wanted to order some items and progressive leasing made it possible. The ability to get expensive items and a payment plan works in my favor tremendously. Now I have a new stove since mice chewed my... See more

Rated 5 out of 5 stars

Ease of use of the app. Customer ☺️ service gets an A++ they are willing to help at what ever your issue may be and is very knowledgeable about any situations you may have. And always open to discuss... See more

Rated 5 out of 5 stars

The experience with progressive was easy, fast, and the process was not stressful. The staff was ver resourceful and encouraging. I didn't want my credit pull and I couldn't purchase all at once beca... See more

Rated 5 out of 5 stars

What made my experience great came from a very rough place. Growing up less fortunate, low education, little to bad credit. As adults we prioritize and sacrifice. Through Progressive Leasing, you can... See more

Rated 4 out of 5 stars

The only reason I didn't not rate 5 stars is because I was pre-approved, which was fantastic, but I couldn't get the app to take my order for Amazon. I called & the agent barely spoke English. She pla... See more

Rated 5 out of 5 stars

I really love my loveseat just wish my recliner would have came to its been on back order for awhile now hopefully I will get it soon

Rated 5 out of 5 stars

Progressive Leasing is THE alternative way to pay if you don't have the cash up front. They give you 90 days same as cash, and if you get close to that 90 days and need a little more time, they'll e... See more

Rated 5 out of 5 stars

I have done several leases over the last couple of years. Never had any issues with progressive at all! I have bad credit ratings but using progressive is helping me to rebuild my credit scores. Total... See more

Rated 5 out of 5 stars

I'm not the best when it comes to online purchases so I had to call the customer service and they walked me through the process and explained everything I needed to know and what I wanted to hear. My... See more

Rated 5 out of 5 stars

I was so happy that they approved me. I just got a new house and I wasn’t able to apply for any credit cards so at Best Buy. They also have this other loan process. The interest is more but you don’t... See more

Rated 4 out of 5 stars

I couldn’t believe how easy it was to fill out my application. I got approved right away! Customer service was amazing! Any time I had any questions they were on it. I would definitely recommend you t... See more

Rated 5 out of 5 stars

I got the items I needed right away , it didn’t take long!! The process is easy , fast and the customer service was great. I’ve never had difficulties getting what I needed with progressive leasing, I... See more

Rated 5 out of 5 stars

Progressive Leasing One Stop Shop. From the beginning to my final payment, customer support was awesome. Within minutes of the application process was finalized I received an automated approval lette... See more

Rated 5 out of 5 stars

This is a really great place to go to of you have to make a big purchase,but don't have the money upfront.You can set your payments however you want.With the 90 days payment you pay 0 interest.I would... See more

Rated 5 out of 5 stars

I really like progressive leasing it really cheap down payment if you do 90 days same ash cash which option I always do love this place give them 10 rating .

Rated 5 out of 5 stars

Easy online pre approval. Order ahead product brought out to my car. A few terms to pick from my favorite is the option to pay off in 90 days. Easy easy easy they take the payment each month and then... See more

Rated 5 out of 5 stars

I'm so glad for Progressive Leasing. I am currently furnishing my home and other expenses and money can be tight. With this system I'm able to have a nice home setting and breathing room with my fina... See more

Rated 5 out of 5 stars

Have done several leases with progressive and never once had a problem! If I did have to call them for any reason, one phone call took care of what ever the concern was I was calling about. I would r... See more

Rated 5 out of 5 stars

I have been a customer of Progressive Leasing for over 5 years. Thanks to Progressive Leasing, I have been able to make large purchases and make payments over time, which I normally wouldnt be able t... See more

Rated 5 out of 5 stars

I have used Progressive Leasing for some time now. If I call them for anything, they are nothing but kind an understanding. I plan on using them even after I get this purchase paid off!!

Rated 5 out of 5 stars

I have been using Progressive Leasing for several years and it makes it so affordable use. Paying it monthly or the 90 day option makes it easy on my finances. I would recommend using them to all my f... See more

Rated 5 out of 5 stars

I used this company before and the service was top notch so I returned to used them again and the same result. Quality is amazing they have options to make paying easy and no hidden secrets to blind s... See more

Rated 5 out of 5 stars

My family and I love Progressive Leasing. We have used them several and been very happy with billing and customer service. They are always willing to work with you. Will continue to use them with reco... See more

Rated 5 out of 5 stars

Easy to apply and get approval amount. I was able to use the amount to easily purchase items of my choice at retailer online and in store to get the best deals, prices, and maximize my purchase option... See more

Rated 5 out of 5 stars

I really loved how they gave the 90 day same as cash option and you weren't charged extra if paid before then. That is great. Definitely going to use it again. My iPhone volume went out all of a sudde... See more

Rated 5 out of 5 stars

Progressive Leasing has been good to me. I have used them twice over the last ten years. I was able to purchase big ticket items & used the 90 day pay off option.

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Company details

  1. Financial Institution
  2. Leasing Service
  3. Payment Service

Written by the company

With thousands of retail locations nationwide, you can enjoy convenient, flexible lease-to-own purchase options on items such as furniture, electronics, jewelry, tires & wheels, mobile devices, appliances, mattresses and more. Own it in 12 months or less. No credit needed.*


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews


Rated 3 out of 5 stars

They Discrimate against Gay

They Discrimate against Gay, Trans, Seniors, Disabilited, people. I was a GREAT customer for 8 years, they refused me service and, customer service asked me it I was a Male/Female.. Racist, VERY, VERY, high interest. The worst Never do business with them.

October 11, 2025
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Rated 1 out of 5 stars

Stay away from them

Stay away from them. Have an issue from being out of work and they will not work with ya whatsoever and bill will continue to rack up pretty high to ever be able to afford

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I appreciate the line of credit to…

I appreciate the line of credit to purchase my new computer! My old one with windows 10 was not working any longer so this was a gr8 option the process and aproval at the store was fast ! This was my second time using Progressive Leasing! Thank you!

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

What customer service?

I only give a star because you have to. The customer service is trash, they harass you from dozens of spam numbers from all over. Their website and app are super user unfriendly and when you call to ask for help they just talk in circles with you like you aren't calling because what they want you to do doesn't work. NEVER LEASE WITH THIS COMPANY. I have to argue with them to let me pay over the phone even though they called me 12 times today. "Website or app are easier" but don't work. It's like they're actively trying to drive you nuts.

September 16, 2025
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Rated 4 out of 5 stars

Grateful for the approval

When my pension stopped, I could not afford rent based on social security income. The building I moved into had no air conditioning. Getting approved for a portable A/C helped tremendously.

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

After paying off a lease with Best Buy

After paying off a lease with Best Buy, I decided to apply for another lease with Amazon. I was approved for $3000 in late July with the expiration of the offer in October 2025. I encountered many issues while trying to purchase my items which resulted in progressive asking to verify my identity by providing detailed documentation in which I did. Another week has gone by and I just received a notification that the system that they used denied me and they cannot explain why despite me sending ALL of the requested personal identifying information via email. I have had 3 leases with progressive and all were paid off, I’m highly disappointed in this experience and would recommend shopping elsewhere as they do not value repeat customers with stellar histories of repayment.

August 26, 2025
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Rated 1 out of 5 stars

Company is a scam

Can you log into your account? It doesn’t show you what you purchased. It doesn’t show you how many payments you’ve made. It shows you absolutely nothing. That’s because they got hit with $174 million lawsuit because this company is a scam.

August 22, 2025
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Rated 5 out of 5 stars

90 day…

I really loved how they gave the 90 day same as cash option and you weren't charged extra if paid before then. That is great. Definitely going to use it again. My iPhone volume went out all of a sudden. I didn't think I was going to be approved. Got approved for the iPhone 16 Pro Max. Thanks a lot

July 30, 2025
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Rated 1 out of 5 stars

Fraud

Do not use this company. I will have to agree with all the other complaints due to experiencing the same thing. They have taken money out of my account that was not authorized on two different occasions. I have had to contact my bank to file fraud disputes and contact the BBB to file a complaint.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

This company is garbage..

This company is garbage... I obtained at least three loans from them for different items. I paid them all off in full even before they were due. And when I go to apply for something so petty... Nowhere near the amounts I spent before.... They say no. Almost makes you wish you would have burned them the first time. They have no loyalty to customers that are good to them. Your file is deleted once you pay them and you're a brand new person once you reapply. They can care less how well you have paid them before. Companies like that tell me they are no good to do business with.

July 30, 2025
Unprompted review

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