peachybbies.com Reviews 423

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers are particularly pleased with the customer service, noting the team's helpfulness and prompt responses. People appreciate the company's commitment to resolving issues efficiently, often going above and beyond to ensure customer satisfaction. Many reviewers highlight instances where the company quickly addressed concerns, such as replacing missing or damaged items, and even providing refunds when necessary. Customers consistently praise the quality and variety of the slimes, appreciating the unique textures, delightful scents, and adorable charms. Consumers also value the detailed care instructions and activator pens provided, which help extend the life of the product. While opinions on order and delivery service are mixed, the positive experiences with customer service and product quality contribute to a strong overall satisfaction.

Based on these reviews

Rated 4 out of 5 stars

My daugher loves the stuff! I had a good experience just now with their customer service, it was fast in responding and efficient in sending my order out the same day. My previous orders took quite... See more

Rated 5 out of 5 stars

I have never had an issue with peachybbies customer service or their products so I give them 5 stars for every interaction I have had!! Love their slime and love this company!

Rated 5 out of 5 stars

I just like that PeachyBbies is a good company and reach’s out to there customers. They sell a good product and me and my child are happy as can be with them. She has such the collection and when she... See more

Rated 5 out of 5 stars

I’ve ordered from them a few times and I really like their product!! There was a mix up with one of my orders but tgey gave me a full refund and sent me the correct slime and let me keep the one they... See more

Rated 5 out of 5 stars

We recently had a self-misplaced slime add-in mishap and the customer service team went above and beyond helping us out! Thank you for your kindness and understanding. We are continually impresse... See more

Rated 5 out of 5 stars

The slime is so dang fun!! My 10-year old is in slime heaven 😍 So many different options and pretty fairly priced. Love the subscription box - definitely signed my girl up. We had a couple shipping i... See more

Rated 5 out of 5 stars

According to my daughter, it's the best slime in the world. Costing a bit and the shipping to UK bumping it up but it's worth it. She already has quite a selection and started just over a year ago. Sl... See more

Rated 5 out of 5 stars

I bought some slimes for my BF as a gift and I was really surprised with how quickly everything came to me--unfortunately one of the slimes did come with a badly cracked--but I was VERY happy with the... See more

Rated 5 out of 5 stars

I have purchased around 50 Peachybbies slimes for my two kiddos and LOVE the quality. Not only do they last, the company offers care instructions as well as activator pens. At one point in time they a... See more

Company replied

Rated 5 out of 5 stars

My experience was very rewarding :) After receiving a defective product (gift to daughter), she contacted them to ask for a repair advice. They replied promptly, sent her two new amazing slimes ri... See more

Rated 5 out of 5 stars

My girls LOVE this slime and swear that it's the best slime on the planet. It's indeed pretty awesome. Do, however, know that in the 'extras' which are based on the size of your order, large s... See more

Rated 5 out of 5 stars

When our order got misdelivered, which may have been my fault the shipping address had everything right except town name I emailed the support team and they reached back out the next day, explained ev... See more

Rated 5 out of 5 stars

We all know the slime is perfection, but the customer service is also incredible. I worked with Michael to figure out why UPS wasn’t delivering our sub boxes, and he worked tirelessly to get us very... See more

Rated 5 out of 5 stars

We have bought a lot of slime from Peachybbies and it is my daughter's absolute favorite thing to play with! She loves the various textures, scents and the adorable charms that come with them! Of all... See more

Company replied

Rated 5 out of 5 stars

Such amazing customer service n fun n pretty clay/slime I have purchased multiple times n will continue to moving forward…such fun ideas every week n the staff r so attentive to the customers needs !!... See more

Rated 5 out of 5 stars

Discovered PeachyBbies from my granddaughter, who has taught me all about slime! Have made several purchases and we look forward to the weekly fresh drops of new slime. We have been extremely happy wi... See more

Rated 5 out of 5 stars

Hip-Hip-Horaay! 3 Cheers for PeachyBbies! Their unbeatable customer service always saves the day. It’s very rare that I ever have an issue with my order but in the very rare instance that it does t... See more

Rated 5 out of 5 stars

We are long time customers of peachybbies and we love their slime. Y’all… it’s, “Good Quality Slime,” as my slime connoisseur daughter would say. I always come back for more and it *never* disappoin... See more

Rated 5 out of 5 stars

Really enjoy their slimes I have so many and when I complained about my slimes, they said they would send me new one's sour gummy bear Kawaii cow and baby axolotl. They haven't responded to the verify... See more

Company replied

Rated 5 out of 5 stars

I recently purchased some slimes from Peachybbies, and I am absolutely thrilled! The textures are incredibly satisfying, and the scents are delightful. Each slime is unique and so much fun to play wit... See more

Rated 5 out of 5 stars

My 9 year old son purchased slime without my knowledge and I reached out to cancel the order the following day. Unlike other reviews that say otherwise, they cancelled the order, refunded me almost im... See more

Rated 5 out of 5 stars

Very fast at responding to emails. Saved on shipping because I forgot to add something to my order and they had no problem adding a slim to my order I already ordered to save me on shipping and refund... See more

Rated 5 out of 5 stars

Before my daughter introduced me to Peachybbies, I was one of those moms that firmly banned all types of slime in the house for various reasons, mostly because I wasn’t a fan of playing with slimy stu... See more

Company replied

Rated 5 out of 5 stars

Every communication with the Peachybbies team has been pleasant. They are very pleasant and helpful. Although rare, if there is ever a problem, they quickly take care of it when possible. They recent... See more

Rated 5 out of 5 stars

Customer service is second to none. This company has good morals, and actually cares about customer retention and the experience there customers have. They understand that without customer theres no p... See more

Rated 5 out of 5 stars

I initially had a problem with my order not being delivered. After confirming that the delivery address, etc was correct and reaching out to customer support, the product was quickly shipped back out... See more

Rated 5 out of 5 stars

I am so pleased with customer service when I contacted them through email. They were quick to get back with me. My granddaughter was so excited about getting this gift and I failed to check Fedex de... See more

Rated 5 out of 5 stars

My sons love the whole experience, from picking the ones they want, ordering them, getting the delivery, and then opening and playing with them!!! They are great for all ages too!!! Adults and childre... See more

Rated 5 out of 5 stars

This is an amazing company with the best slime around! There was a mixup with my shipping address and customer service reached out to me (which never happens, usually I am the one that has to reach ou... See more

Rated 5 out of 5 stars

I have ordered slime from PeachyBbies several times. The most recent was December 6th. There was some postal service issues and the slime was never delivered. PeachyBbies gave me a full refund incl... See more

Rated 5 out of 5 stars

I never review anything, but peachybbies customer service is fantastic. I had the wrong delivery address saved without realizing it and I couldn't change it with USPS. Their customer service rep, Mi... See more

Rated 5 out of 5 stars

We buy peachybbies slime often! The whole family loves all the different slimes to choose from. We had to reach out to customer service today and the issue was resolved right away. 10/10 would recomme... See more

Rated 5 out of 5 stars

I love the textures but keep coming back to this shop because of the cute charms and add-ins. I accidentally ordered two of the same slime yesterday (on a Sunday) and sent a message immediately. My or... See more

Rated 5 out of 5 stars

I’ve ordered many times and never had any issues. This time the order didn’t arrive so contacted customer service who responded quickly and dealt with the problem immediately. A new order has been shi... See more

Rated 5 out of 5 stars

The absolute best slime anywhere. The girls love it and we all anxiously await the weekly slime drops. It’s a great company - friendly and helpful customer service. The videos on their YouTube channel... See more

Rated 5 out of 5 stars

I have purchased from Peachybbies for over 5 years now. I have seen the company grow! With my last purchase, I had some issues with the slime. I sent one email to customer service and Michael was exce... See more

Rated 5 out of 5 stars

At first I was upset because our order was missing the sand that came with pearl diver slime and was missing one out of the three slimes we ordered but they totally made it up to us by sending a whole... See more

Rated 5 out of 5 stars

So I had ordered two slimes as a birthday gift. And for some reason the mail carrier had sent the first one back. But connecting with peachybbies was super easy they were super helpful and re sent the... See more

Rated 5 out of 5 stars

Amazing customer service! Sierra helped me not only once, but twice, and made me feel at ease when I was panicing! Customer Service like this is so rare! Thank you peachbbies!!

Rated 5 out of 5 stars

This company is great. Unbelievable creativity. My granddaughter absolutely loves her slime orders. Great response time for answers to any questions one may have.

Rated 5 out of 5 stars

They make the best quality slime. Very helpful and accommodating when the slime I ordered was out of stock . Great customer service.

Rated 5 out of 5 stars

My granddaughter turned me on to Peachybbies and now I'm hooked! We were babysitting and happened to be having a lazy morning in our jammies, watching peachybbies on YouTube. She pulls out her Emo A... See more

Rated 5 out of 5 stars

I ordered some slime for my kiddos and unfortunately one of the slimes the quality was disappointing and couldn’t even be played with, I contacted costumer service and let them know and they got back... See more

Rated 5 out of 5 stars

Regular customer of Peachybbies. Great customer service. Lots of happy children 😊😍😘 Thank you all

Rated 5 out of 5 stars

We ordered slime before and there was no issue. This time we ordered in advance for a bday and unfortunately 4 of them were extremely sticky, totally unusable. Despite the fact it made over a month s... See more

Rated 5 out of 5 stars

Peachybbies is amazing. My daughter has a variety of their slimes and loves them all! We had one arrive damaged from shipping, and customer service was quick and thorough! I highly recommend this comp... See more

Rated 5 out of 5 stars

I can’t express my gratitude enough to peachbbies for their incredible support and understanding. My package was delivered but sadly I believe it was stolen from my door. This company is replacing i... See more

Rated 5 out of 5 stars

My daughters love these slimes! I wish they were a little more affordable but the slimes do last long so it’s worth it in the end. Recently, our order was lost during the shipping process but Michael... See more

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4.2

Great

TrustScore 4 out of 5

423 reviews

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Replied to 1% of negative reviews

Typically replies within 1 month


Rated 4 out of 5 stars

Good but could be better

Slime is amazing and delivered fast but the cookie dough has a terrible smell to it, smells like off milk. And I ordered dino dreams but it was suddenly out of stock which is very upsetting for me as I have ADHD and Autism and am very specific about texture and scents.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Quality, Marketing, Shipping, and more!

I have been waiting to order something from PeachyBbies for forever! All I can say? I wish I'd ordered from them sooner. Although one of the slimes was damaged in transit, I emailed the team with proof and they sent me a new one immediately. 10/10 customer service. Slimes are otherwise exactly as advertised. There's a good range of sweet scents, and fresher ones (my favorite), and the slime quality, softness, crunchiness/consistency (based on what type you get) is satisfying to a T! Read instructions always, use the sticky fix if necessary, and hopefully you all enjoy this brand as much as I do :)

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Multiple orders from the UK

I have ordered 9 times from the UK. Delivery is faster than a lot of UK retailers. It usually arrives just over a week later considering it’s coming from the US, that’s impressive! Postage is around £12 which I don’t think is expensive. I suspect they are absorbing some of the postage costs. The slime is always of good quality. My daughter is spoilt for choice as so many to choose from.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I have never had an issue with…

I have never had an issue with peachybbies customer service or their products so I give them 5 stars for every interaction I have had!! Love their slime and love this company!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I just like that PeachyBbies is a good…

I just like that PeachyBbies is a good company and reach’s out to there customers. They sell a good product and me and my child are happy as can be with them. She has such the collection and when she sees that box on our porch she s so excited.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Bad company rules

my daughter loves it. i bought her a set of 6 and it never arrived. they arrived in the uk but for some reason the post office didn't bring the package to me. they had to return the package to peachbabies slime i sent them the return tracking number. and nothing was resolved. the company's policy is not to give you a refund or to send you other ones back.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best slime company!

Their slime is the best quality we’ve tried of many different companies and the customer service is exceptional and very helpful with all requests and inquiries.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from them a few times and…

I’ve ordered from them a few times and I really like their product!! There was a mix up with one of my orders but tgey gave me a full refund and sent me the correct slime and let me keep the one they sent originally! The slime does start to get stiff after a few days of not playing with it, but they give instructions in the users manual on how to deal with that, additionally if you play with it often it shouldn’t be an issue.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Sierra helped me not only once, but twice, and made me feel at ease when I was panicing! Customer Service like this is so rare! Thank you peachbbies!!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

We all know the slime is perfection

We all know the slime is perfection, but the customer service is also incredible. I worked with Michael to figure out why UPS wasn’t delivering our sub boxes, and he worked tirelessly to get us very specific answers and a resolution that went above and beyond.
Will continue to purchase because of our help from Michael!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

The slime is so dang fun!

The slime is so dang fun!! My 10-year old is in slime heaven 😍 So many different options and pretty fairly priced. Love the subscription box - definitely signed my girl up. We had a couple shipping issues, but Micah and Sierra quickly took care of us. We could not be happier with PeachyBbies - the staff and product 🤩

August 26, 2025
Unprompted review

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