I am truly grateful for the support and assistance in the process to open 3 new accounts. I want to thank Carolina, who followed up all the process in two days. The assistant and questions was perfect... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Verified
Depósitos e saques fáceis, sem complicação. O atendimento ao cliente foi muito educado quando precisei.
Company replied
My mate recommended Oqtima for trading gold. Their support isn't 24/7, which can be annoying, but they're pretty good when they reply. The spread on gold? Better than I was expecting. Platform is sta... See more
I'm a experienced trader, (mainly major forex pairs, gold and oil). Having traded with many brokers I decided to try Oqtima after a recommendation. I'm quite impressed and really happy to recommend. S... See more
Company details
Written by the company
OQtima, is the embodiment of a fresh era in the domain of online Forex (FX) trading. Brought to life by industry pioneers with an accumulation of over 30 years of combined experience, OQtima is meticulously designed to elevate the trading experience and market accessibility to unprecedented heights. Distinguished by its stable and rapid ECN+ trading environment, OQtima is a love letter to traders globally, a testament to the ideal blend of speed, reliability, and user experience. It stands as a beacon of innovation, redefining how active traders interact with the financial market, ensuring seamless execution and unmatched liquidity. Experience trading like never before. Elevate your trading potential, explore the new dimensions of market accessibility, and step into the future with OQtima. Gain the OQtima edge today.
Contact info
Franklin Roosevelt 247, 3046, LImassol, Cyprus
- +44 330 828 5704
- support@oqtima.com
- oqtima.com
4.6
Excellent
191 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
Verified
Good for crypto
I trade crypto with OQtima, and the execution is great. Would be even better with more crypto pairs!
August 24, 2025
Verified
Happy with the platform
OQtima's platform is stable and easy to navigate. No major issues so far.
September 24, 2025
I am truly grateful for the support and…
I am truly grateful for the support and assistance in the process to open 3 new accounts. I want to thank Carolina, who followed up all the process in two days. The assistant and questions was perfect to identify the problem. Carolina really make this easy and enjoyable
October 24, 2025
Unprompted review
Reply from OQtima
Hi Juanma,
Thank you so much for your kind words! We’re delighted to hear that Carolina was able to assist you efficiently and make the account opening process smooth and enjoyable. Your feedback means a lot to us, and we’ll make sure to share your message with her.
Wishing you great success and happy trading!
Best
The OQtima Team
Great spreads, account setup tricky
Spreads are great, but I had a bit of a learning curve when setting up my account.
September 22, 2025
Unprompted review
Reply from OQtima
Hi Maria,
Thanks for your feedback! We're thrilled to hear you're enjoying our great spreads. 😊
We understand that setting up an account can take a little time at first, but don’t worry, our friendly Support Team is here to help 24/5 via live chat, email, or phone through oqtima.com. Just send us a message, we would love to chat!
Best
The OQtima team
Verified
Depósitos e saques fáceis
Depósitos e saques fáceis, sem complicação. O atendimento ao cliente foi muito educado quando precisei.
September 21, 2025
Reply from OQtima
Olá Charlie,
Ficamos muito felizes em saber que sua experiência tem sido positiva. Obrigado por escolher a OQtima!
Atenciosamente,
Equipe OQtima
Stable but some lag
Had some minor MT4 freezes during high volatility, but overall, it's good.
September 21, 2025
Unprompted review
Reply from OQtima
Hi there Ishaaq!
Thanks for your feedback, we’re glad to know your overall experience has been positive. About the MT4 freezes you mentioned, we’d like to investigate this further to ensure everything’s running smoothly.
Could you please share more details (such as the date/time it happened and your account number) with our team at support@oqtima.com? We’ll be happy to look into it for you.
Best regards,
OQtima Support Team
Fast and efficient
Fast deposits, quick withdrawals, and excellent customer service. Highly recommended!
September 11, 2025
Unprompted review
Reply from OQtima
Hi Eve,
Thanks a lot for your feedback! We’re really happy to hear everything’s running smoothly and that our team could make things easy for you. We wish you happy trading!
Best
The OQtima team
Luis agent
Luis agent, great job. quick and respectful. thank you guys for amazing work.
October 14, 2025
Unprompted review
Reply from OQtima
Thank you so much for your kind words Johann!
We’re happy to hear that Luis provided quick and respectful support. I’ll make sure your feedback reaches him, it’ll definitely make his day.
The OQtima team
5 stars support.
October 3, 2025
Unprompted review
Reply from OQtima
Hi Osman,
Thank you so much for your 5-star feedback! 🌟
We’re delighted to know our support team met your expectations, we’re always here whenever you need us.
Happy trading!
The OQtima team
all these forex brokers are scams
all these forex brokers are scams. You never win, period. Even if you know forex you are certain to lose. You don't know what operations are going on at the brokerage. Or what arrangement they have with larger institutions. What they advertise is bullshit. There is so much price manipulation its obvious. These brokers are only in business for retail traders losses.
September 29, 2025
Unprompted review
Great trading platform
Great trading platform, the customer service is professional and reliable!
September 30, 2025
Unprompted review
Reply from OQtima
Thank you for your kind words, Martina!
We’re delighted to know you enjoy our trading platform and that our customer service has met your expectations.
Your feedback motivates us to keep improving every day.
We wish you happy trading!
Best
The Team OQtima
Scammers
I am a new client and after a few trades, on the next day I woke up with my account being frozen for no reason. I didn't even made any big profits, just some wining and some losing trades. I have made a withdrawal request but they didn't execute it for a few days already.
Later they wrote an email accusing me of abusive trading, but I was not involved in anything of that! How can I be abusive when I open regular trades and close them after 5-10 minutes?
That's the bullshit they sent me on email related to "price manipulation":
-----
We would like to inform you that our Risk Department have completed the review on your account and have identified trading patterns that do not align with the guidelines set out in Section 17 of our Client Agreement.
Please provide us a signed declaration that guarantees no more usage of any abusive trading strategy, no more breach of market regulation and stop all participation of market price manipulation immediately and effectively, along with the selfie in which you hold the signed declaration and ID.
---
Be aware and stay away of this broker if you don't want to lose money!
September 5, 2025
Unprompted review
Reply from OQtima
Dear Grigorii,
Thank you for sharing your feedback. We’d like to provide some clarity.
Your full funds were released on September 10th.
As a fully regulated broker, client funds are always segregated, secure, and never withheld.
Your account was temporarily restricted following an automated compliance review triggered by specific trading patterns. This was not arbitrary or personal, all regulated brokers are required to monitor for patterns that may indicate potential market abuse to maintain a fair and transparent environment.
We acknowledge our initial communication was overly technical and unclear. You deserved a better explanation, even if we could not disclose specific detection criteria.
Please rest assured that these processes are in place to ensure a safe and fair trading environment for every client.
Kindest Regards
The OQtima Team
Reply from OQtima
Hi Ferdows,
Thank you for your wonderful feedback! We’re delighted to know you had a great experience with us and truly appreciate you taking the time to share it.
Happy Trading!
Best
The OQtima Team
Great experience so far Penni from…
Great experience so far Penni from support has been really helpful
August 11, 2025
Unprompted review
Reply from OQtima
Hi Anthony,
thank you for your kind words! 🌟 We’re so glad to hear you’ve had a great experience so far, and we’ll be sure to pass along your praise to Penni. She’ll be thrilled to know she made a positive impact!
Best
The OQtima team
Great support and organisation
Great support and organisation. They always find a way to help you
July 22, 2025
Unprompted review
Reply from OQtima
Hi Federico,
Thank you so much for your kind words! 😊
We're thrilled to have you onboard. Helping you is always our top priority, and it's wonderful to know our team could make a difference.
If you ever need anything else, you know where to find us!
Warm regards,
The OQtima Team
The support is always available and…
The support is always available and answers fast
July 17, 2025
Unprompted review
Reply from OQtima
Hi Pas,
Thank you for your kind words! We’re happy to hear our support team has been quick and available whenever you needed. That’s exactly what we aim for!
Best,
The OQtima team
Great service, great spread, very low comissions.
Great customer service, Mai assisted my friendly and quickly.
However, there is a rule that if you don't trade enough they take 6% when you withdraw your money!
Also, the leverage for Crypto is only 1:20.
The leverage for other symbols is great (up to 1:1000). The spreads are very low - especially on crypto. The stop-out level is 20%.
July 14, 2025
Unprompted review
Reply from OQtima
Thank you so much for your feedback!
We’re thrilled to hear that you’re enjoying our low spreads, high leverage options, and competitive commissions. It’s especially rewarding to know that Mai provided you with quick and friendly assistance, she’ll be delighted to hear that!
Your trust means a lot to us, and we’re excited to support your trading journey every step of the way. If you ever need anything, we’re just a message away.
Welcome to OQtima!
The OQtima Team
Great customer support
Great customer support, great trading conditions. I love this broker.
June 30, 2025
Unprompted review
Reply from OQtima
Thank you for the kind words, Oscar!
We're thrilled to hear you’re enjoying the support and trading experience with us.
Best
The OQtima team
Great support
June 12, 2025
Unprompted review
Reply from OQtima
Hey there Jam,
Our support team really appreciates the compliment!
Whenever you need anything feel free to contact us!
Best
The OQtima team
BEWARE of the WITHDRAWAL FEE TRAP
very UNPROFESSIONAL
they PRESSURE YOU TO DEPOSIT AND MAKE A REVIEW BEFORE YOU KNOW ANYTHING ABOUT THEM
they TRAP YOU by taking a FEE if you WITHDRAW without trading, it's SIX PERCENT (6%) (e.g. OVER ONE HUNDRED DOLLARS for a withdrawal of two-thousand)!
they INCREASED THIS FEE in the past and might RAISE IT EVEN HIGHER
so IF THE MARKET SCARES YOU AND YOU NEED MONEY FOR THE MEDICAL TREATMENT OF YOUR SICK GRANDPA AND YOU NEED ALL OF IT THEN YOU STILL HAVE TO TRADE THERE EVEN THOUGH THERE IS A VERY HIGH CHANCE OF LOSING IT ALL BY DOING SO
THEY WILL TAKE YOUR HARD EARNED MONEY EITHER WAY!
the WITHDRAWAL FEE is 20 USD MINIMUM! This is their commission for a trade of 3 lots, which is ONLY ONE OF THE NUMBERS THEY WILL TELL YOU, THEY MAKE IT UNCERTAIN AND UNSAFE FOR YOU, THEY LEVERAGE ON YOUR NAIVETY, THEY ABUSE THEIR POWER! YOU WILL MOST CERTAINLY ONLY LOSE MONEY WITH THEM!
when the time comes that you need help then you will write with THAI LIVE CHAT AGENTS there and IGORs that have NO CONTROL over the process and TELL YOU OQTIMA COULD TAX YOU, AS IF THEY WERE A COUNTRY
in my opinion: DON'T GO THERE!
ANOTHER BROKER THAT MAKES YOU BROKE!
June 11, 2025
Unprompted review
Reply from OQtima
Thank you for taking the time to share your concerns.
We're genuinely sorry our service left you feeling pressured and uncertain— that is never our intention.
We want every prospective trader to have all the information they need before making decisions, and your feedback tells us we have room to improve how we communicate.
About the 6% early-withdrawal fee
The fee applies only when funds are withdrawn with no genuine trading activity.
Processing deposits and withdrawals—card charges, bank fees, compliance checks, and liquidity-provider costs—adds up to more than 6% if an account is used solely as a pass-through. The policy simply offsets those costs so we can keep our usual spreads and commissions low for active clients.
To be clear: if you withdraw $2,000 with minimal trading, the fee would be $120 (6%), not $120 plus $20. The $20 minimum only applies to smaller withdrawals where 6% would be less than $20.
Why we have the policy
Unfortunately some actors attempt to exploit welcome bonuses, referral incentives, or payment-processing loopholes. Requiring a modest level of trading activity—or, if not, charging the fee—protects both our firm and our genuine clients from higher ongoing costs.
This is especially important in a trading environment like OQtima where spreads are constantly thin and our commission is probably one of the lowest in the market at 1.5 USD per lot per side.
In regard to what you mentioned, we understand that life emergencies can happen. If you ever face an urgent need—medical or otherwise—please contact our support team directly. We review each case individually and will always do what we reasonably can to address each case.
We've already asked our support manager to look into your interaction so we can learn from any missteps on our side. If you'd like to discuss this further, feel free to email us at QA@oqtima.com. We will personally ensure your concerns are addressed.
Thank you again for bringing this to our attention. Feedback like yours helps us improve the clarity and fairness of our service.
Kind regards,
OQtima Quality Assurance Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.