Scammers
I am a new client and after a few trades, on the next day I woke up with my account being frozen for no reason. I didn't even made any big profits, just some wining and some losing trades. I have made a withdrawal request but they didn't execute it for a few days already.
Later they wrote an email accusing me of abusive trading, but I was not involved in anything of that! How can I be abusive when I open regular trades and close them after 5-10 minutes?
That's the bullshit they sent me on email related to "price manipulation":
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We would like to inform you that our Risk Department have completed the review on your account and have identified trading patterns that do not align with the guidelines set out in Section 17 of our Client Agreement.
Please provide us a signed declaration that guarantees no more usage of any abusive trading strategy, no more breach of market regulation and stop all participation of market price manipulation immediately and effectively, along with the selfie in which you hold the signed declaration and ID.
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Be aware and stay away of this broker if you don't want to lose money!
Reply from OQtima
Dear Grigorii,
Thank you for sharing your feedback. We’d like to provide some clarity.
Your full funds were released on September 10th.
As a fully regulated broker, client funds are always segregated, secure, and never withheld.
Your account was temporarily restricted following an automated compliance review triggered by specific trading patterns. This was not arbitrary or personal, all regulated brokers are required to monitor for patterns that may indicate potential market abuse to maintain a fair and transparent environment.
We acknowledge our initial communication was overly technical and unclear. You deserved a better explanation, even if we could not disclose specific detection criteria.
Please rest assured that these processes are in place to ensure a safe and fair trading environment for every client.
Kindest Regards
The OQtima Team