BEWARE of the WITHDRAWAL FEE TRAP
very UNPROFESSIONAL
they PRESSURE YOU TO DEPOSIT AND MAKE A REVIEW BEFORE YOU KNOW ANYTHING ABOUT THEM
they TRAP YOU by taking a FEE if you WITHDRAW without trading, it's SIX PERCENT (6%) (e.g. OVER ONE HUNDRED DOLLARS for a withdrawal of two-thousand)!
they INCREASED THIS FEE in the past and might RAISE IT EVEN HIGHER
so IF THE MARKET SCARES YOU AND YOU NEED MONEY FOR THE MEDICAL TREATMENT OF YOUR SICK GRANDPA AND YOU NEED ALL OF IT THEN YOU STILL HAVE TO TRADE THERE EVEN THOUGH THERE IS A VERY HIGH CHANCE OF LOSING IT ALL BY DOING SO
THEY WILL TAKE YOUR HARD EARNED MONEY EITHER WAY!
the WITHDRAWAL FEE is 20 USD MINIMUM! This is their commission for a trade of 3 lots, which is ONLY ONE OF THE NUMBERS THEY WILL TELL YOU, THEY MAKE IT UNCERTAIN AND UNSAFE FOR YOU, THEY LEVERAGE ON YOUR NAIVETY, THEY ABUSE THEIR POWER! YOU WILL MOST CERTAINLY ONLY LOSE MONEY WITH THEM!
when the time comes that you need help then you will write with THAI LIVE CHAT AGENTS there and IGORs that have NO CONTROL over the process and TELL YOU OQTIMA COULD TAX YOU, AS IF THEY WERE A COUNTRY
in my opinion: DON'T GO THERE!
ANOTHER BROKER THAT MAKES YOU BROKE!
Reply from OQtima
Thank you for taking the time to share your concerns.
We're genuinely sorry our service left you feeling pressured and uncertain— that is never our intention.
We want every prospective trader to have all the information they need before making decisions, and your feedback tells us we have room to improve how we communicate.
About the 6% early-withdrawal fee
The fee applies only when funds are withdrawn with no genuine trading activity.
Processing deposits and withdrawals—card charges, bank fees, compliance checks, and liquidity-provider costs—adds up to more than 6% if an account is used solely as a pass-through. The policy simply offsets those costs so we can keep our usual spreads and commissions low for active clients.
To be clear: if you withdraw $2,000 with minimal trading, the fee would be $120 (6%), not $120 plus $20. The $20 minimum only applies to smaller withdrawals where 6% would be less than $20.
Why we have the policy
Unfortunately some actors attempt to exploit welcome bonuses, referral incentives, or payment-processing loopholes. Requiring a modest level of trading activity—or, if not, charging the fee—protects both our firm and our genuine clients from higher ongoing costs.
This is especially important in a trading environment like OQtima where spreads are constantly thin and our commission is probably one of the lowest in the market at 1.5 USD per lot per side.
In regard to what you mentioned, we understand that life emergencies can happen. If you ever face an urgent need—medical or otherwise—please contact our support team directly. We review each case individually and will always do what we reasonably can to address each case.
We've already asked our support manager to look into your interaction so we can learn from any missteps on our side. If you'd like to discuss this further, feel free to email us at QA@oqtima.com. We will personally ensure your concerns are addressed.
Thank you again for bringing this to our attention. Feedback like yours helps us improve the clarity and fairness of our service.
Kind regards,
OQtima Quality Assurance Team