NineLife Europe Reviews 1,260

The experience was a letting down. However, after I demonstrated that the product they sent was not the product I ordered and paid for, they refunded the whole price. They also apologized. At least th... See more

I couldnt find this product anywhere and NineLife could source it for me. At first I thought that it would be sent within a few days, but when I enquired about delivery, they responded immediately to... See more

I ordered the Exergen Thermometer for my baby. Although I had to wait about 1.5 weeks, I managed to save around 30 Euros. However, I was not expecting the additional delivery fee of 10,67 EUR, which I... See more

My order of an air overlay mattress for a single bed with alternating pressure pump arrived in good time . Everything was tracked and I was emailed updates regularly. Unfortunately due to unfore... See more

I only ordered one product online and the communication from the company to confirm the order details and keep me advised of progress with delivery was excellent. My item arrived safely and in good t... See more

My folks lived on the island of Maui for over 17 years. We visited them on several occassions and developed a taste for the local Kona coffee. We now live in Norway and wanted to relive that experienc... See more

The insoles I baught are magic and does what it says. Ninelife also contacted me regarding missing information about the concert size I need. Yes it took some time for delivery but was worth the wait.... See more

The customer service was impeccable. I was contacted by a representative and was informed that my shipment is being delayed cause the package is held somewhere, out of the company's control. I asked... See more

I am from the US but now live in the UK. There are certain items that are "essential" to my family's traditional cuisine that are hard to find in the UK.NineLife can ship these items to me. It may tak... See more

I had a great experience with Ninelife! Their customer service was very helpful when I accidentally placed the wrong order — they quickly assisted me in canceling it and issued a full refund withou... See more

I would highly recommend this product for weight loss. It suppressed my appetite and helped me to return to a normal appetite, whereas previously I was always hungry and ate large amounts of food thre... See more

I was happy to find Stim-u-Dent toothpicks that you can not find in Northern Europe. But I had to pay a large fee to Swedish customs, which made them probably the most expensive toothpicks in the wor... See more

The product did not arrive in the original box. I got a ew mail messages about the parcel being processed at the customs. When it actually arrived to the post office, the message was sent to me on... See more

I was very happy to find the product without the additional import charges, on a fair price point. Delivery was smooth, within the promised time frame. I will use the NineLife site again, for purchas... See more

Delivery wasn’t going smooth, I needed support and while you appeared to have an exhaustive and great phone support, you miss email one, just nobody ever replied to me. Also I would be happy to pic... See more

this is the only website/company that sells EPICATECHIN in Australia. Hopefully they can grow their business more. Customer service was great and will buy again :)

Helps me purchase items that would otherwise be prohibitively expensive for me to ship to my country. My only gripe is their weird arbitrary pricing. I bought something for $180 in December 24 and... See more

I finally found this product which I had not been able to get anywhere else. The registration and order process was easy to navigate and confirmation arrived quickly. I was kept in touch with tracking... See more

It's very expensive with extra tax for delivery in Norway. It should have been showed on your site that extra tax would accrue. Waited for a very long time, and when we saw the tiny little packet we c... See more

Very pleased with this customer support. Highly recommend because they keep in touch and follow up on delivery times and as this was coming from USA ( I live in Uk) it’s always more stressful if somet... See more

Order was smooth and product delivered matched my expectations. Follow-up of the order was more painful. The emails with the link to track the status of the delivery looked like scam to me. The hyper... See more

Good service but less efficient. I ordered 2 shipments: 1 arrived on time and the second was lost on the way and is handled by the company with a reorder procedure. There is a good communication w... See more

Hi, I’m Ross, I had my prostrate removed May 2022, followed by hormone therapy, then 39 days of radiation therapy, which left scarring of my bladder. These procedures have made me have severe incontin... See more

I bought this specific iteam for pain relife, for my mom. Thank you for sending to my country. Although I tried to call your service, but could'nt, reach anyone. Somehow the prices of some iteams at... See more

The company offers high quality snacks. However, regarding my order there wad a slight misunderstanding. For 50euros I thought that I was buying a box of Lorenz. Instead I got one small pack (one i... See more

Received my parcel always on time, if anything happens I’m informed by an email. Items are safely packed. Products I have ordered until now are working well. Pricey though but beneficial. Thank you fo... See more

The customer service is excellent, it seems like you really care about the customer. This was also reflected during the ordering process when I asked a question and they answered me from the bottom af... See more

When we got broken Sanitas tostadas in boxes, the NineLife team responded immediately and offered to replace the products. After a few weeks we received the replacements, still with quite some broken,... See more

NineLife provided me with my products that I could not get in South Africa! I would definitely recommend them as well as order again from them. The only setback was customs took a longer period to rel... See more

The delivery of my order was very complicated. Both the customs service, the Ministry of Health and the transport company have put many inconveniences when it comes to delivering the package. My mothe... See more

I have a lot of confidence in this product because of the online testamonials. I am desparate to get help for my heart health . My cardioligist is wanting me to go on steroids but I want to treat my... See more

Happy to find this product which I first tried when I lived in California. Unfortunately, the manufacturer does not ship to the UK. Although the price is incredibly marked up due to VAT and shipping,... See more

The good things: I got ny paced in a reasonable time. I got a tracking number that works. The negative is not your fault I belive, because I got a lot of fake emails that asked for money. In the end... See more

Shipping time and local supplier - just shocking. My shipment is held hostage by the local post office and I have to cancel work days to find where it is and coordinate a arrival at the post office w... See more

Good price and prompt delivery. Heard about dolphin products from my myotherapist and found NineLife to have an exstensive range at competitive prices.

The package arrived smoothly and no problem at all. It took some time to be delivered from US to Japan. A bit surprised about the delivery fee invoice, i think it should be noticed about the fee at ch... See more

An ideal product of individual taste, a right handed walking stick with orthopaedic grip. Very comfortable to use and gives great stability. Great packaging too, enjoyed the printed media..

I ordered my beloved Jelly Babies from this website because you can't buy them here in Taiwan. They were sent in a traceable pack and my wife was especially delighted when they arrived. Plus no spam w... See more

This product actually works! No smell, not oily. Just moisturizes my nasal passages. High humidity dries my nose so fast and I usually get nose bleeds, this really helped!

Product was great, delivery fine. What I found irritating was that I ordered on a Swiss website in CHF but the product is sent from the US, which incurs a credit card fee and longer delivery.

Let me begin with an appreciation of the Ninelife response to a mistake that was made. An email was sent asking about my experience with a product I had not yet received. I then had to request trackin... See more

All good regarding sales and service. Efficency around 70 % of product. Unfortunatly US origin. May be I will boycot due to government/Trump shit.

I guess I’m spoiled with IHerb. They usually get the orders out the same day of ordering and I always receive my order in a week. I think it took a couple of weeks before it was mailed and it was more... See more

Some problems with the first shipment, but fortunately everything was solved with a second shipment to Italy. Support always present and available. Recommended Perfect product

I was really pleased to have a really good experience. Read a lot of negative reviews and wasnt expecting much, but was surprised that everything went so well and smooth. Thank you.

Customer service was great. Item wasnt in stock when I ordered but they kept me updated and shipped it quicker than they predicted, and they answered any questions I had, very quickly. I will order ag... See more

The purchase process was very smooth, and I really appreciated receiving updates about my order via email and mobile messages. It took a bit longer to arrive than expected, which is why I decided not... See more

Thank you for the flawless handling of my request. I very much appreciated the helpfulness and speed with which you approached my complaint and explained everything. I understood that the problem was... See more