MH

Michael Hubert

United States

Reviews

Review of NEW TOWN SPARES


Rated 4 out of 5 stars

Their customer service was great even…

Their customer service was great even if their product was not.

Thomas was especially helpful at resolving my problem.

They did not refund the shipping cost of the defective product but I realize that that was a decision from on high and not from either Thomas or Ethan.

August 1, 2025
Unprompted review

Reply from NEW TOWN SPARES

Thank you for your review and kind words about Thomas and Ethan! We always aim to balance great service with company policies, keeping decisions fair for everyone involved. We truly appreciate your understanding and support.
***Please consider revisiting us, we will definitely offer some good discounts. Cheers!