Really good product. Did not know it would come unassembled. Almost 3 hours to assemble for a veteran technician. I have never purchased a cabinet before that wasn't fully or nearly fully assembled.... See more
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Company details
- #2 of 2 best companies in Computer Networking Center
- #10 of 18 best companies in Computer and Accessories Store
- #5 of 6 best companies in Electrical Wholesaler
- #60 of 111 best companies in Electronics Store
- #3 of 3 best companies in Telecommunications Equipment Supplier
Written by the company
At NavePoint, your project is our priority! We understand the demands of IT and A/V installations and that's why we design all our products with installers in mind. Since 2008, NavePoint has been providing high-quality IT networking and A/V equipment such as server racks, cabinets, shelves and cable management accessories. NavePoint products offer the best value in the industry. Our products are made of superior-grade steel to protect your equipment for years and are easy to install. We offer FREE, same-day shipping on all of our products to lower your cost and help you complete your project on time. Lastly, we provide a 5-star customer experience, every time. If you have any questions, our U.S. based customer service people are here to help. With NavePoint you'll get: - Quality Products - Broad Selection - Easy Installation - Free, Same Day Shipping - Excellent Customer Service
Contact info
859 E Park Ave, 60048, Libertyville, United States
- (888) 505-1363
- CustomerService@NavePoint.com
- navepoint.com
Replied to 8% of negative reviews
Typically replies within 2 weeks
Everything was great a little hiccup…
Everything was great a little hiccup but it was taken care of and appreciated. Great experience.
Great customer service and great pricing
They misrepresent the quality of the…
They misrepresent the quality of the wire then won’t approve paid return
The box used to ship the materials failed completely in transit. Both sides open. Shipper had to repair.
The box used to ship the materials was completely inadequate. Both ends ripped open in transit and FED EX had to tape then closed. The box was delivered a day late by FED EX due to this. We were shocked to find out that no parts were missing, which is amazing considering that both ends were open and anything could have been easily lost. NavePoint should have packaged this MUCH better.
Outstanding Customer Service
I only needed the replacement screws as I misplaced the ones that were sent. They treated me the same as if I was spending thousands of dollars. I would highly recommend them as there products are sturdy and easy to assemble.
Great Service
The item's ordered arrived quickly and well packaged.
Prices were good and items well made.
The doors on the 22U unit are *NOT*…
The doors on the 22U unit are *NOT* reversible as advertised. Technically you can flip the door, but the logo will then be upside down and it is etched in the glass, so its not just a sticker that you could peel off. Looks absolutely ridiculous and is a stupid design for as much as these cost.
Good products, slow refund
Good products, got 2 cabinets from them. Customer service to find a part is hit or miss. In my case, it was a miss unfortunately. Refund process takes a long time. Item received by Navepoint a week ago and still waiting for the refund.
Great purchase experience.
Web app works perfect. Selection and searching for products was effective.
Really good product that came unassembled
Really good product. Did not know it would come unassembled. Almost 3 hours to assemble for a veteran technician. I have never purchased a cabinet before that wasn't fully or nearly fully assembled.
Live and learn. Would I purchase again? Possibly but not if I didn't have to time to assemble. The quality was VG+.
HATE PAYING SHIPPING
we love Navepoint but having to pay shipping charges, is really bummers.
Super well made product
Super well made product! Quick on-time shipping, just a good shopping experience.
Hands down the best customer service!
Some of the best customer service I've experienced!
It’s a Great Wall mounted data rack
It’s a Great Wall mounted data rack. I ordered one and it was delivered two days later.
I bought two sets of rack mounts
I bought two sets of rack mounts. One rack mount was great. I built it up. The other rack mount reached without a shelf.
SKU: 00401888
It was out of stock, and the money was returned. I am not able to use the rack mount without the shelf. I asked the help desk when it would be available. However, I was not able to receive a good answer. It was "I am checking".
I need to buy the shelf, otherwise, I need to return the rack mount.
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